Greater London · 33 boroughs · Commercial contracts

Office Cleaning Services in London

Contract office cleaning across every London borough, priced by desks, washrooms and frequency rather than a guessed rate per square foot. ONS counts 589,420 local business units and 5,727,000 jobs in London — we are already cleaning within a few streets of most of them.

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  • Published specification matrix — every task, every frequency, in writing
  • Scored, photographed audit every 4 weeks
  • 30-day rolling notice, no lock-in and no exit fee
  • 33 boroughs and 317 areas, each with its own page
Illustration of Hello Services cleaning London offices out of hours — a City tower floor with desks being sanitised, a converted warehouse studio being vacuumed, a period West End office being wiped down, a consumables and recycling round outside, and a branded van in a permit bay

The service, locally

Commercial office cleaning across Greater London borough by borough

We run evening and early-morning rounds through every London sub-region, so a contract here buys shared travel rather than a van dispatched for one building. Consumables, cover, compliance documents, parking and charging zones are inside the monthly figure from the first invoice.

London's employment mix is led by professional and legal services (17.4%), retail and wholesale (14.5%) and administration and support (14.2%), and 86.8% of business units employ fewer than ten people. That is the shape of our book: mostly small and mid-sized offices, cleaned to the same published specification the large multi-floor contracts are audited against.

Local commercial profileEvery borough page carries its own commercial profile, access reality and business data. Pick your borough below, then your area.

Boroughs covered
33Boroughs covered
Areas with their own page
317Areas with their own page
London business units
589,420London business units
Per visit from
£42Per visit from

Contract estimate

Price your London office contract in under a minute

Choose your desk band and how often you want us in, add anything extra — the monthly figure updates as you go and it is the figure we put in writing.

Contract estimate

Price an office cleaning contract in London

Extras (optional — everything else is already included)

£884 a month + VAT

£68 per visit · 13.0 visits a month · 2–2.5 hrs on site · 1–2 cleaners

Around £10,608 a year. 11–25 desks · Three days a week.

  • The most common London hybrid pattern — cleaning lands on the days the office is actually busy.
  • Consumables, guaranteed sickness and holiday cover, RAMS, COSHH, insurance, travel, parking and out-of-hours scheduling are already inside this figure.
  • 30-day rolling notice, no auto-renewal, rate held for twelve months.

Mobilisation

Starting a contract in London from survey to first audit

Five steps, around ten working days from survey to first clean — the same sequence on every London contract we mobilise.
  1. Site survey and specificationWe walk the floor with you, count desks, washrooms, kitchens and meeting rooms, note the floor finishes and agree the specification matrix line by line. Fifteen to thirty minutes, at a time that suits your day.
  2. Fixed written quoteYou get a per-visit rate, a monthly figure and the specification in one document, with consumables, cover, compliance and travel already inside it. Nothing is priced 'on application'.
  3. Mobilisation and complianceSite-specific RAMS and COSHH sheets, insurance certificates, DBS and right-to-work checks, building inductions, key or fob handover and a security protocol agreed in writing before the first shift.
  4. First clean with a supervisorA supervisor attends the first visit with the cleaning team, works through the matrix zone by zone and confirms the schedule, alarm codes and out-of-hours arrangements actually work in practice.
  5. Audits, reporting and account reviewA scored, photographed audit every 4 weeks, issues answered within 4 working hours by a named account manager, and a review whenever your headcount or hybrid pattern changes.
Illustration of office cleaning detail work — desk touch points and keyboards sanitised, a glass meeting room reset, a washroom serviced and restocked, a kitchen worktop and coffee machine cleaned, a hard floor traffic lane machine-buffed, and a supervisor scoring an audit on a tablet — London

Why Hello Services

What an office cleaning contract in London actually gets you

Built for multi-tenant buildings

Our Barbican teams already hold passes and inductions for buildings like yours: permit-to-work where it applies, goods lifts booked with building management, and a logged sign-in and sign-out that the estate team can audit.

Clear-desk and confidentiality protocols

Papers are never moved, read or stacked. Cleaners are briefed on clear-desk policy, work with security present where required, and sign confidentiality terms as part of their contract with us.

Cover is guaranteed, not hoped for

When your regular cleaner is ill or on holiday, a briefed relief cleaner attends on the same schedule with the same specification. You are never phoned to be told tonight's visit is not happening.

Issues answered in 4 working hours

One named account manager, a direct number and 020 3633 4555 behind it. Raise something at 09:00 and you have an answer and a corrective action the same working day — not a ticket number.

Scored audits every 4 weeks

A supervisor walks the site against the matrix, scores each zone, photographs anything below standard and sends you the report with what was done about it. It is the evidence trail your landlord, auditor or head office asks for.

30-day rolling notice

No twelve-month lock-in, no automatic renewal and no exit fee. Rates are held for twelve months from the start date, and the contract continues because it works rather than because you signed something.

The published specification

Every task, every zone with the frequency in writing

The same published matrix backs every London contract — task by task, zone by zone, with the frequency stated rather than implied and the exclusions named up front.
Filter the specification by zone
Office cleaning specification matrix for London
ZoneTaskFrequencyWhat that means on site
WorkstationsDesks, touch points and screensEvery visitClear desk areas sanitised, phones, keyboards and mice wiped with a screen-safe product, monitor arms and desk edges dusted. Papers are never moved or read.
WorkstationsBins emptied, relined and segregatedEvery visitDesk and communal bins emptied to your building's streams, liners replaced, and recycling kept separate rather than bagged together at the last minute.
WorkstationsUnder-desk vacuuming and cable traysWeeklyVacuum under and behind desks, cable trays and floor boxes dusted, chair bases and castors cleaned.
Reception and client areasReception desk, seating and entrance glassEvery visitThe first thing a visitor sees, done first: desk polished, seating wiped, entrance glass and door furniture cleaned to a streak-free finish, mats vacuumed or shaken out.
Reception and client areasMeeting rooms resetEvery visitTables cleaned, chairs squared, whiteboards wiped where marked 'clean', glasses and cups cleared, AV remotes and table boxes sanitised.
WashroomsFull washroom service and restockEvery visitWCs, urinals, basins, taps and mirrors cleaned and disinfected, cubicle doors and touch points sanitised, floors mopped with a dedicated washroom mop, and soap, paper and hand towels restocked from our stock, not yours.
WashroomsSanitary and nappy waste unitsMonthlyServiced and exchanged on a documented schedule with duty-of-care transfer notes filed against your account.
WashroomsDescale, grout and dispenser deep cleanQuarterlyLimescale removed from taps, spouts and WC pans, tile grout scrubbed, dispensers stripped and cleaned inside.
Kitchens and breakoutWorktops, sinks, appliances outsideEvery visitWorktops cleared and sanitised, sink and taps descaled and polished, fridge, microwave, kettle and coffee machine exteriors cleaned, dishwasher loaded and run.
Kitchens and breakoutFridge and microwave interiorsMonthlyInteriors emptied on a notified date, shelves and seals cleaned, out-of-date items removed with your consent, and the cupboard fronts and handles done at the same time.
FloorsVacuum carpet and mop hard floorsEvery visitAll traffic routes and open-plan carpet vacuumed, hard floors dust-mopped then damp-mopped with the correct product for the finish — no bleach on wood or resin.
FloorsMachine scrub, buff or spray-burnishQuarterlyHard floors machine-cleaned and re-finished on a scheduled visit so the traffic lanes do not go dull between contract renewals.
FloorsCarpet hot-water extractionNot includedQuoted as a periodic add-on and scheduled out of hours, because carpets need drying time no daily contract can absorb.
GeneralInternal glass, partitions and doorsWeeklyPartition glass, meeting-room fronts and door panels de-smeared, frames and handles sanitised.
GeneralHigh and low dustingMonthlyLedges, sills, picture rails, vents and light fittings dusted, along with skirtings, radiator tops and the tops of cabinets and lockers.
GeneralExternal window cleaningNot includedAnything above ground floor needs access equipment and its own method statement, so it is quoted separately rather than promised inside a daily rate.
ComplianceConsumables managed and reorderedEvery visitStock levels checked every visit and topped up before you notice, invoiced at cost or bundled into a fixed monthly figure — your choice.
ComplianceScored audit and photo reportMonthlyA supervisor walks the site, scores it against this matrix and sends the report with photographs and any corrective actions taken.

What this contract deliberately does not cover

  • External window cleaning above ground-floor level — quoted separately with its own access plan and method statement.
  • Kitchen extract and ductwork cleaning to TR19 — a specialist certificated job we will refer you to rather than pretend to cover.
  • Clinical or category-B waste collection — dental, medical and laboratory streams need a licensed carrier.
  • Builders and post-refurbishment cleans — a different scope entirely, quoted through our after builders cleaning service.
  • IT decommissioning, confidential paper shredding and archive removal, unless added as a scheduled periodic task.

Contract rates

Office cleaning prices in London per visit and per month

Priced by desk count, washroom and kitchen provision and frequency. Travel, parking, permits, ULEZ, the Congestion Charge where it applies, products, machines, consumables and cover are already inside every figure.
Office cleaning contract rates for London
Office sizeDesksPer visitMonthly at 3×/weekTime on siteTeamWhat's included
Small suite or studioUp to 10 desks£42£5461–1.5 hrs1 cleanerDesks and touch points sanitised, bins emptied and relined, kitchen or tea point wiped down and dishwasher run, one washroom serviced and restocked, floors vacuumed and hard floors mopped, glass door and reception panel spot-cleaned.
Single-floor SME office11–25 desks£68£8842–2.5 hrs1–2 cleanersEverything above plus meeting rooms reset, breakout seating and soft furnishings, up to two washrooms with consumables managed, kitchen appliances inside and out on rotation, internal glazing and partition smears, and a logged security check on the way out.
Multi-room commercial floor26–50 desks£118£15343–4 hrs2 cleanersReception and client-facing areas to a visitor standard, all meeting and focus rooms, washroom blocks serviced twice where usage demands, kitchens and canteen areas, hard-floor traffic routes machine-cleaned on rotation, and a monthly scored audit.
Whole floor or headquarters51–100 desks£195£25354–6 hrs2–4 cleanersZoned specification with a named supervisor on site, reception, hospitality and client suites, full washroom and shower provision, waste segregated to your building's streams, periodic works scheduled into the contract, and monthly management reporting.
Multi-floor or multi-site contract100+ desks£340£44206+ hrs4+ cleanersSite-specific method statement, TUPE handled where an incumbent team transfers, day porters through core hours, out-of-hours deep-clean programme, KPI dashboard with audit scores, and a single account manager across every site.

All prices are in GBP and exclude VAT. Commercial contracts are invoiced through the company at 20% VAT, which VAT-registered businesses reclaim. Every quote is issued against a purchase-order reference where you need one, with 14-day payment terms as standard and monthly invoicing in arrears.

Add-ons and local costs

What can change the price in London and what never does

Add-ons are optional and priced up front anywhere in London. Everything marked included is already inside your monthly figure.
Office cleaning add-ons in London
Add-onFromBasisDetail
Consumables managed end to endIncludedincludedSoap, hand towels, toilet tissue, bin liners and washroom fresheners monitored every visit and restocked before they run out. Invoiced at cost or folded into a fixed monthly figure.
Compliance pack: RAMS, COSHH, insuranceIncludedincludedSite-specific risk assessment and method statement, COSHH data sheets for every product, £5m public liability and £10m employers' liability certificates, and right-to-work checks on every cleaner.
Day porter or housekeeper hours£16per hourA presence through core hours for washroom checks, meeting-room turnarounds, kitchen resets, deliveries and spillages. Priced by the hour with a two-hour minimum.
Washroom hygiene and sanitary disposal£9per unit / monthSanitary and nappy bins supplied, serviced and exchanged on a documented schedule, with duty-of-care transfer notes filed against your account.
Carpet hot-water extraction£2.4per m²Pre-spray, agitation and extraction with fast-dry settings, scheduled out of hours so the floor is usable the next morning. Traffic-lane and spot treatment included.
Hard floor scrub, buff or re-seal£2.9per m²Rotary scrub and extraction, spray-burnishing on sealed floors, or strip and re-seal on vinyl and safety flooring, always with the correct product for the finish.
Internal and reachable external glazing£95per visitPartition glass, atrium screens and reachable external panes cleaned with pure-water poles where access allows, on a monthly or quarterly cycle.
Kitchen and canteen deep clean£165per visitAppliance interiors, cupboard interiors and fronts, splashbacks degreased, floor edges and under-unit voids cleared, and a food-safe sanitiser finish on all preparation surfaces.
Touch-point sanitisation programme£28per visitA second sanitising pass across handles, rails, lift buttons, door plates, shared desks and hot-desk peripherals, logged so you can evidence it during illness peaks.
Recycling and waste stream management£45per monthSegregation into your building's streams, bin-store presentation on collection days, and a documented duty-of-care trail for anything we remove.
Out-of-hours or weekend schedulingIncludedincludedEvenings, early mornings and weekends at no premium on contracts of two visits a week or more — most London offices are cleaned outside core hours anyway.
Guaranteed sickness and holiday coverIncludedincludedA briefed relief cleaner attends on the same schedule when your regular cleaner is off. You are never told the visit is cancelled.
Access and out-of-hours entry
Security passes and a permit-to-work, goods lift booked with building management, contractor induction before the first shift and a logged sign-in and sign-out on every visit. We build that into the schedule rather than charging for the time it takes.
Parking, permits and charging zones
Estate loading bays must be booked with the car park office; goods lifts are shared and time-limited. Part of City of London sits inside the Congestion Charge zone and all of it is inside ULEZ. Permits, suspensions and ULEZ and the Congestion Charge are inside your monthly figure — never added later.
Building type
Grade A towers and refurbished multi-let floors, glass-partitioned meeting suites, client-facing reception areas, high-spec washrooms and staffed hospitality space. That decides the specification weighting, not a generic price per square foot.
Who signs it off
Managing agents and facilities teams buying for the whole building, plus tenant office managers buying for their own demised floor. We quote in the format your finance team needs, with a purchase-order reference where required.
Local business density
25,555 local business units in City of London, 75.1% of them micro businesses with fewer than ten staff — so our teams are already working within a few streets of you most evenings.
Contract terms
30-day rolling notice, no auto-renewal and no exit fee. Rates are held for twelve months from the start date.

This building stock

Where a contract earns its keep in London offices

Washrooms, kitchens, meeting rooms and entrance glass carry the impression of a workplace. These are the places our teams go first on every visit, whatever the building.

Glass partitions and meeting-room fronts

Full-height glazing in a corporate floor shows every handprint under downlights. Partition fronts, door pulls and frames are de-smeared with a two-cloth method, not sprayed and smeared.

Reception hospitality and client suites

Cups, glassware, water stations and coffee rings in a client suite are a reputational issue rather than a hygiene one. The first zone cleaned each visit is the one a visitor sees first.

Washroom touch points, not just the pans

Cubicle locks, door plates, dispenser buttons, taps and the back of the seat are what people notice and what spreads illness. They get a dedicated colour-coded cloth and an EN 1276 sanitiser on every visit.

Kitchen sink traps, fridge seals and the coffee machine

The smell in an office kitchen almost always comes from the plughole, the fridge seal or the drip tray. All three are on the schedule rather than waiting for someone to complain.

Carpet traffic lanes and entrance matting

Soil arrives on shoes and stops in the first six metres. Matting is lifted and vacuumed underneath, and traffic lanes are rotated into the periodic extraction programme before they go visibly grey.

Under-desk floors and cable trays

The area nobody vacuums because chairs are in the way. Chairs get moved on the weekly pass, cable trays and floor boxes dusted, and chair castors cleaned so they stop marking the floor.

Coverage

Office cleaning around London

Choose your borough for local pricing context, the commercial stock we work in and the access reality. Each borough page then lists every area with its own page.

London boroughs we clean offices in

About the service

London in context

Hello Services holds commercial cleaning contracts across Greater London, from Grade A multi-let floors in the City to two-visit-a-week suites above a high-street parade. The specification, the audit and the notice period are the same document in every one of them.

On the latest ONS business series London holds 589,420 local business units and 5,727,000 jobs, led by professional and legal services (17.4%), retail and wholesale (14.5%) and administration and support (14.2%). 86.8% of those units employ fewer than ten people.

Mobilisation takes about ten working days: site survey, written quote with the matrix attached, RAMS, COSHH and insurance issued, inductions and key handover, then a supervisor-led first clean.

Contracts run on 30 days' rolling notice with no automatic renewal, no exit fee and the rate held for twelve months.

Boroughs covered
33
Areas with their own page
317
London business units
589,420
Audit cycle
Scored, photographed, every 4 weeks
Issue response
4 working hours, named account manager
Notice period
30 days, rolling

Questions

London office cleaning questions, answered

Contracts start at £42 per visit for a suite of up to ten desks. A 11–25 desk office cleaned three evenings a week is around £884 a month plus VAT; a 51–100 desk floor is around £2,535. Pricing is built from desk count, washroom and kitchen provision and frequency, with consumables, cover, travel, parking, ULEZ and products already inside the figure.

Sources: ONS UK Business Counts — local units by industry and employment size band, 2024 (Nomis NM_141_1); ONS Business Register and Employment Survey, 2022 (Nomis NM_189_1). Business and employment figures describe the whole borough, the smallest geography ONS publishes both series for. Resident population is ONS Census 2021. Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.

Start an office cleaning contract in London

Written specification, fixed monthly figure, a scored audit every 4 weeks and 30 days' rolling notice. Call 020 3633 4555 or book a site survey online.