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Greater London · Carpet cleaning

Carpet Cleaning in London

Fitted carpet, stair runners and rugs cleaned across all 33 London boroughs and 329 named areas. We test the fibre before anything is sprayed, price per room rather than per hour, and give you a drying time you can plan around.

  • £1m public liability
  • Basic DBS-checked teams
  • Since 2019
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  • Fixed price from £2.4 per room — £65 minimum visit
  • Wool, synthetic, sisal and viscose each get their own method
  • 2–6 hour drying window, air movers as standard
  • Permits, parking and ULEZ already inside the price
Hello Services carpet cleaning technician hot-water extracting a living-room carpet with a professional machine

The service, London-wide

One method never fits every London carpet so we test first

A Victorian terrace with a wool stair runner, a purpose-built tower with a sealed flat and no cross-ventilation, and a high-churn rental needing a dated receipt for a check-out are three completely different jobs. London holds all three within a mile of each other, which is why we choose the method at the door from a fibre test rather than selling one process to everybody.

Every borough below has its own page, and every named area under it has one too — with local housing context, the demand profile that stock produces, honest guidance on which marks will lift, and its own questions answered.

Boroughs covered
33Boroughs covered
Areas with their own page
329Areas with their own page
Per room from
£2.4Per room from
Typical drying window
2–6hrTypical drying window

Five methods

The fibre decides the method not the price list

Hot water extraction (steam)

Pre-spray, mechanical agitation with a brush or rotary tool, dwell time, then a high-pressure rinse recovered instantly by a powerful vacuum so the pile is left damp, never wet.

Best for: Synthetic wall-to-wall carpet, stairs and landings, heavy family soiling and anything that has never been professionally cleaned.

Drying: 2–6 hours with air movers running

What it cannot do: It cannot be used aggressively on wool or jute without risking shrinkage, browning and cellulosic wicking.

Low-moisture and dry compound

A damp absorbent compound or a light misted pre-spray is worked through the pile with a counter-rotating brush, then vacuumed out with the soil bound to it.

Best for: Wool carpet, sisal, seagrass and jute, delicate weaves, and any room that has to be back in use within the hour.

Drying: Walk-on almost immediately, fully dry in 30–60 minutes

What it cannot do: It will not pull deep, ground-in soil out of a carpet that has been left ten years — that needs extraction.

Encapsulation

A polymer chemistry is applied and agitated; it crystallises around the soil as it dries so the next vacuum pass lifts it away rather than re-depositing it.

Best for: Large open areas, communal corridors, managed blocks and office carpet tiles where downtime has to be near zero.

Drying: 30–60 minutes

What it cannot do: It is a maintenance method, not a restoration one — it will not rescue a badly soiled or urine-affected carpet.

Bonnet / rotary pad

An absorbent pad on a rotary machine lifts surface soil from the top third of the pile after a light pre-spray.

Best for: Interim maintenance between full cleans, hotel corridors and short loop-pile commercial carpet.

Drying: 30–90 minutes

What it cannot do: It only cleans the top of the pile, so we never sell it as a deep clean.

Rug hand cleaning

Fibre and dye tested first, dry-soil removal, then a hand clean matched to the construction with the fringes detailed separately and the rug dried flat and groomed.

Best for: Wool, silk, viscose and antique or oriental rugs, plus any rug sitting on a hard floor that has to be protected.

Drying: 4–12 hours depending on pile depth and ventilation

What it cannot do: Viscose rugs will never look factory-new after any wet process — we say so before we touch one.

Scope

What every London booking includes and what it does not

Included in every visit

  • Pre-inspection and a fibre test, so the method is chosen before anything is applied
  • Furniture moved where it is safe to do so, with sliders under the feet and foam blocks under the legs on the way back
  • Door-frame and corner protection so nothing is scuffed dragging hoses through
  • A thorough pre-vacuum — most soil in a carpet is dry, and extraction alone will not lift it
  • Pre-spray, dwell time and mechanical agitation rather than a single wet pass
  • Grooming after cleaning so the pile dries standing up and looks even
  • Air-mover speed drying and a realistic walk-on time confirmed before we leave

Not included — and why

  • Carpet repairs, re-stretching, re-fitting and seam work — a fitter's job, not a cleaner's.
  • Permanent dye loss and bleach spots — colour repair is a specialist trade and we refer it out rather than pretend a clean will fix it.
  • Flood, escape-of-water and sewage restoration — that is a drying and remediation job with its own equipment and insurance route.
  • Underlay replacement, including where pet urine has penetrated below the backing.
  • Guaranteed removal of set-in dye stains. Nobody reputable guarantees it, because a dye stain has chemically changed the fibre — the colour is no longer sitting on the carpet, it is part of it.

How the clean runs

From first message to walk-on time

  1. Tell us the rooms, stairs, rugs and any problem stainsRoom count and rough sizes, whether the hall, stairs and landing are carpeted, how many rugs and what they are made of, plus a photo of anything that worries you.
  2. Fixed price per room or per job, no survey neededYou get a fixed figure by message or phone, with the minimum charge, the add-ons and the realistic drying time stated in writing before you book.
  3. Technician arrives with professional extraction equipmentMachine, hoses and air movers in, furniture protected, door frames and corners guarded, and the traffic route through the property agreed first.
  4. Fibres identified, stains pre-treated, then deep cleanedA fibre test decides the method. Stains are pre-treated by type, the carpet is pre-sprayed and agitated, then cleaned with extraction, low-moisture or dry compound as appropriate.
  5. Groomed, speed-dried and a walk-on time confirmedThe pile is groomed so it dries standing, air movers go on, and we tell you exactly when you can walk on it and when furniture can come off the blocks.
Two Hello Services technicians deep cleaning a large wool rug with an extraction machine in a bright room

Fixed prices

Carpet cleaning prices in London per room, not per hour

Fixed carpet cleaning prices in London
JobFromToTime on siteDryingWhat it covers
Single small room£45£552–4 hrsUnder 12m² — box bedroom, study or small dining room, pre-vacuumed, pre-sprayed and extracted.
Standard room£55£703–5 hrs12–20m² — the average London lounge or double bedroom, furniture moved where safe and put back on blocks.
Large or through-lounge£75£953–6 hrsOver 20m², including knocked-through reception rooms and open-plan living space in newer conversions.
Hall, stairs and landing£65£903–6 hrsThe single most-ordered job in the category — priced as a package including spindles, risers and winder treads.
Each additional room£30£403–5 hrsAdded to any booking on the same visit — the machine is already set up, so the marginal rate drops.
Whole house — 2 bedrooms£175£2154–6 hrsTwo bedrooms, lounge, hall, stairs and landing cleaned in one visit.
Whole house — 3 bedrooms£215£2654–6 hrsThree bedrooms, lounge, hall, stairs and landing — the classic London family semi or terrace.
Whole house — 4 bedrooms£265£3305–7 hrsFour bedrooms plus reception rooms, hall, stairs and two landings where the layout runs to three storeys.
Whole house — 5 bedrooms or more£330£4305–8 hrsLarger family houses quoted on room count and fibre, with two technicians so the drying window stays sensible.
Rug — small (up to 4m²)£40£602–8 hrsSynthetic rugs cleaned in place; wool, silk and antique rugs assessed and cleaned low-moisture with fringe detailing.
Rug — large (over 6m²)£75£1304–12 hrsRoom-size rugs on hard floors, cleaned in situ with a protective barrier underneath. Wool and delicate fibres carry a surcharge.
Stain-only call-out£65£951–3 hrsOne or two problem spots treated with the correct chemistry — subject to the minimum charge.
Communal corridor — per floor£55£8530–60 minEncapsulation cleaning for managed blocks, scheduled around residents with fast walk-on times.
Office carpet — per m²£2.4£3.21–6 hrsCommercial contract carpet cleaned out of hours by extraction or encapsulation, minimum charge applies.

£65 minimum charge per visit. All prices are in GBP and include VAT. A minimum charge of £65 applies to any visit, so single small rooms and stain-only call-outs are quoted against it rather than billed below cost. Heavily soiled or urine-affected carpet sometimes needs a second pass — where it does, we quote it before we start rather than adding it to the invoice afterwards.

Coverage

Choose your borough then your area

All 33 boroughs, grouped by sub-region. Each borough page lists every area we cover with its own local page.

Questions

London carpet cleaning questions, answered

A standard London room is £55–£70, hall, stairs and landing from £55, and the minimum charge on any visit is £65. Prices are fixed per room or per job before we arrive — never by the hour — and parking, permits and ULEZ are already inside the figure.

Prefer to send photos and get a fixed price back? Use thecarpet and upholstery cleaning quote form — it takes about two minutes and there is no obligation.

Book carpet cleaning in London

Fixed price on screen, the right method for your fibre, and a realistic drying window. Call 020 3633 4555 or get your price online in under a minute.

Planning ahead? Our guides and cost breakdowns walk through what the work involves, what it costs and how to prepare.

Carpet & Rug Cleaning reviews from Greater London customers

★★★★★Trustpilot
Sardar and his assistant Shaheen did an amazing job cleaning my apartment including deep cleaning the kitchen , bathrooms, wooden floors as well as carpets ! They were detailed , efficient , quick and left the flat looking fabulous ! Highly dependable - would love to work with them again !
Sumita Phatak, Greater London · · View on Trustpilot
★★★★★Google
We did an end of tenancy cleaning service with Hello cleaners last month at Camden. The team was very professional right from booking to completion. Dhaval and team did an excellent job, and the cleaning quality especially of carpets and wooden flooring was of a very high standard. Highly recommended!
Siddharth Joshi, Camden · · View on Google
★★★★Hello Services
Cleaned nicely,very good communication and friendly. The stains didnt go away,as its been there too long on washing machine.
Mrs. R., Greater London ·

Browse Carpet & Rug Cleaning reviews from Greater London customers

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.