Crew sized to the job
Four crew and a supervisor on a standard floor clearance, scaled up for phased overnight work. Construction diversions, estate service roads and new blocks with booked lifts.
Newham · E16 · Office clearance
Same-week slots · Fully insured · Local Custom House fitters · Fixed written pricesOffice clearance in Custom House E16, Newham, from £480. Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line, which is why our E16 quotes account for construction diversions, estate service roads and new blocks with booked lifts. You get a fixed price in writing, an insured fitter and a tidy finish.


Overview
Office clearance in Custom House E16 is a fixed-price visit for social-housing-led homes in Newham, most of them post-war. 3,330 households sit inside this E16 patch, 50% of them flats, so we quote on access near Custom House station and Victoria Dock rather than a London average.
How it works
Step 1
We count desks and cages rather than guessing, because a London lift booking depends on the number.
Step 2
RAMS, lift windows, dock slots and building-management sign-off agreed before the date.
Step 3
IT, confidential paper, reusable furniture and general waste split at source, not at the tip.
Step 4
Lift and floor protection in, crew works the plan, supervisor signs each area off.
Step 5
Transfer notes, WEEE evidence, destruction certificate and reuse figures sent within 48 hours.
Why choose us
Four crew and a supervisor on a standard floor clearance, scaled up for phased overnight work. Construction diversions, estate service roads and new blocks with booked lifts.
Surveys within 48 hours; most clearances are scheduled 5–10 working days out to fit building access windows. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.
We expect often with surface conduit, over precast concrete panels and dense blockwork — a median age of 33 in this neighbourhood shapes what gets ordered here in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is drilling blind into a panel with reinforcement or a buried cable behind it on these streets — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map.
Registered waste carrier with £10m public liability, WEEE evidence notes for all IT and a certificate of destruction for confidential paper.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Up to 10 desks | £480 | 3–5 hrs | Desks, chairs, pedestals and screens stripped, with IT separated for WEEE evidence. |
| 10–30 desks | £1,150 | 1 day | Two loads and a booked goods lift; London lift windows are the constraint, not the loading. |
| 30–75 desks | £2,400 | 1–2 days | Phased over evenings so the business keeps trading, with a supervisor on site throughout. |
| Racking, storage and archive removal | £420 | 3 hrs | Dismantled rather than dragged, with confidential paper routed to a shredding partner. |
| Full dilapidation strip-out | POA | 3 days+ | Priced against your lease schedule of condition, including making good, because that is what the landlord signs off. |
Up to 10 desks
£480 · 3–5 hrs
Desks, chairs, pedestals and screens stripped, with IT separated for WEEE evidence.
10–30 desks
£1,150 · 1 day
Two loads and a booked goods lift; London lift windows are the constraint, not the loading.
30–75 desks
£2,400 · 1–2 days
Phased over evenings so the business keeps trading, with a supervisor on site throughout.
Racking, storage and archive removal
£420 · 3 hrs
Dismantled rather than dragged, with confidential paper routed to a shredding partner.
Full dilapidation strip-out
POA · 3 days+
Priced against your lease schedule of condition, including making good, because that is what the landlord signs off.
Commercial clearance is quoted plus VAT at 20%. Out-of-hours and weekend work carries an enhanced rate, shown as its own line. Confidential waste destruction certificates and WEEE evidence notes are included, not extras.
Scope
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Amazing service. They dismantled and removed and old running machine for me. It was very heavy. They were very careful of my mosaic floors on the hall. Very easy to use. They were very responsive to book. Arrived promptly and were fast and efficient. I recommend them.
Work fast and neat, even with the huge load of rubbish that was in the house from the previous owners.
Read all 3 Business Clearance reviews →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Whole-flat clears, probate and end-of-tenancy strip-outs, sorted room by room.
Green waste, decking, sheds and hard landscaping taken away and split for composting.
Desks, chairs, racking and IT stripped out of a let unit with WEEE evidence.
Single items, builders' waste and part-loads across the borough.
A van and driver for the load you have, priced by size rather than by guesswork.
Scheduled cleaning for offices, shops and communal areas.
Working in Custom House
Census 2021 puts Custom House at 3,330 households with a median age of 32.9. The post-war stock is social-housing-led, which is why 50% houses and 50% flats need different handling in E16.
Owner-occupation runs at 26% in Custom House, so alongside the 24% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Expect often with surface conduit, over precast concrete panels and dense blockwork — a median age of 33 in this neighbourhood shapes what gets ordered here behind the plaster in E16. That is why fixings are picked in the room rather than off a van shelf, and why drilling blind into a panel with reinforcement or a buried cable behind it on these streets — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map is the fault we are called back to undo.
Anyone who knows Custom House knows the pattern near Custom House station and Victoria Dock: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. We plan the E16 visit around it. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, construction diversions, estate service roads and new blocks with booked lifts — one reason four crew and a supervisor on a standard floor clearance, scaled up for phased overnight work. Fitters travelling in use Custom House (Elizabeth line, DLR).
Area at a glance
Who lives in Custom House and what they live in decides how office clearance is quoted and how long a visit takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0302 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Up to 10 desks starts at £480 in Custom House on the streets near Custom House station and Victoria Dock, with this being a short walk from Custom House (Elizabeth line, DLR), and every job is quoted as a fixed written price before a fitter is booked. Desk count, lift access and the working window drive the price for Custom House (E16) addresses. Overnight clearance in a managed building costs more per desk than a Saturday in a self-contained unit on this side of Newham, with 49% social-rented stock nearby.
Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions around Custom House (Elizabeth line, DLR), with 26% one-person households here. We are independent of every retailer; the names simply describe what we assemble in Custom House most weeks, with Newham parking rules in play.
5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level around Custom House (Elizabeth line, DLR), with 49% social-rented stock nearby.
That is exactly why we build in the room it will live in on Newham bookings. With 50% of Custom House homes being flats, narrow hallways and tight turns are the norm in Custom House, with 50% of homes here being flats, so anything that will not pass a doorway once assembled is built where it stands.
All three. With 24% of Custom House privately rented and 26% owner-occupied, roughly half the E16 diary is agent- or landlord-instructed and invoiced separately from the person at the door on the streets near Custom House station and Victoria Dock — and 26% owner-occupation locally, with this being London Borough of Newham territory.
Custom House station and Victoria Dock is the marker we route to in this 50% flats neighbourhood, with a median age of 33 in this neighbourhood, and construction diversions, estate service roads and new blocks with booked lifts. A E16 slot added to an existing Newham round usually lands the same week rather than the next on Newham bookings, with 3,330 households on this patch.
Surveys within 48 hours; most clearances are scheduled 5–10 working days out to fit building access windows on Newham bookings, with a median age of 33 in this neighbourhood. Custom House sits close to Custom House (Elizabeth line, DLR) in this 50% flats neighbourhood — and 26% owner-occupation locally, with this being London Borough of Newham territory, so we can usually add a E16 job to an existing Newham round at short notice.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.