Crew sized to the job
A two-person crew and a Luton for flats; three or four crew and two vans for houses with lofts, cellars or garages. Construction diversions, estate service roads and new blocks with booked lifts.
Newham · E16 · House and flat clearance
Same-week slots · Fully insured · Local Custom House fitters · Fixed written pricesHouse and flat clearance in Custom House E16, Newham, from £280. Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line, which is why our E16 quotes account for construction diversions, estate service roads and new blocks with booked lifts. You get a fixed price in writing, an insured fitter and a tidy finish.


Overview
Booked mostly by social-housing-led households around Custom House, house and flat clearance here covers supply-free fitting from £280. With 50% of Custom House's 3,330 homes in flats, lift access and stair carries in E16 shape the slot length we hold.
How it works
Step 1
Video walk-through or a visit; we count rooms, lofts and outbuildings so the volume figure is real.
Step 2
You tell us what must be kept — paperwork, jewellery, photographs — and it is bagged separately and handed over.
Step 3
Furniture in good order goes to reuse partners; textiles, metal, WEEE and wood are split on the van.
Step 4
Everything is carried out, with flat-pack units broken down where a lift or stairwell will not take them whole.
Step 5
Broom-clean rooms, photos of the finished property and the waste transfer note by email.
Why choose us
A two-person crew and a Luton for flats; three or four crew and two vans for houses with lofts, cellars or garages. Construction diversions, estate service roads and new blocks with booked lifts.
Executors and landlords usually book three to five days ahead; we hold same-week slots for tenancy deadlines and completion dates. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.
We expect precast concrete panels and dense blockwork in Custom House, often with surface conduit — which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is in E16, drilling blind into a panel with reinforcement or a buried cable behind it — and with 26% one-person households in Custom House, one adult is usually the only pair of hands on site.
Every house clearance is carried out under our upper-tier waste carrier registration, with a waste transfer note naming the transfer station, the weight and the date.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Studio or one-bed flat | £280 | 2–3 hrs | Usually a half to three-quarter Luton load once wardrobes and a bed base are broken down. |
| Two-bed flat or maisonette | £450 | 3–5 hrs | Two bedrooms of furniture plus a kitchen strip typically fills one van and part of a second. |
| Three-bed house | £650 | 5–7 hrs | Loft, shed and garage contents are what push a three-bed past a single load. |
| Four-bed house or larger | £950 | 1 day | Two vans and three or four crew, with multiple transfer-station runs across the day. |
| Probate clearance with valuation set-aside | £420 | By survey | Paperwork, photographs and items set aside for the executor take time a straight clear does not. |
| Single room or garage clear | £160 | 1–2 hrs | Priced on the volume that leaves the property, so a packed garage costs more than an empty spare room. |
Studio or one-bed flat
£280 · 2–3 hrs
Usually a half to three-quarter Luton load once wardrobes and a bed base are broken down.
Two-bed flat or maisonette
£450 · 3–5 hrs
Two bedrooms of furniture plus a kitchen strip typically fills one van and part of a second.
Three-bed house
£650 · 5–7 hrs
Loft, shed and garage contents are what push a three-bed past a single load.
Four-bed house or larger
£950 · 1 day
Two vans and three or four crew, with multiple transfer-station runs across the day.
Probate clearance with valuation set-aside
£420 · By survey
Paperwork, photographs and items set aside for the executor take time a straight clear does not.
Single room or garage clear
£160 · 1–2 hrs
Priced on the volume that leaves the property, so a packed garage costs more than an empty spare room.
Prices are for the total volume cleared, agreed before we start. Landlord, executor and letting-agent invoices are issued plus VAT at 20% with the waste transfer note attached. Permits, bay suspensions, ULEZ and the Congestion Charge, where they apply, appear as separate lines in the quote.
Scope
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Sultan assembled our new wardrobe. Really good service. Was also able to find clearance through them. Both services were good
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
Read all 11 Clearance and waste removal reviews across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Single items, garden waste, builders' waste and office strip-outs across the borough.
When the load is moving somewhere rather than going to a transfer station.
Local moving crews working from the same borough, not across the city.
The property cleaned before your things arrive, not around them.
Working in Custom House
The E16 stock around Custom House station and Victoria Dock is post-war. ONS records 50% flats, 50% houses and 3,330 households in Custom House.
Private renting sits at 24% and owner-occupation at 26%; the first group books house and flat clearance at short notice, the second plans it.
Expect precast concrete panels and dense blockwork in Custom House, often with surface conduit — which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces behind the plaster in E16. That is why fixings are picked in the room rather than off a van shelf, and why in E16, drilling blind into a panel with reinforcement or a buried cable behind it — and with 26% one-person households in Custom House, one adult is usually the only pair of hands on site is the fault we are called back to undo.
Anyone who knows Custom House knows the pattern near Custom House station and Victoria Dock: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. We plan the E16 visit around it. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: construction diversions, estate service roads and new blocks with booked lifts. Custom House (Elizabeth line, DLR) is the nearest station, and a two-person crew and a Luton for flats; three or four crew and two vans for houses with lofts, cellars or garages.
Area at a glance
Who lives in Custom House and what they live in decides how house and flat clearance is quoted and how long a visit takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0301 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Studio or one-bed flat starts at £280 in Custom House on E16 jobs, with this being London Borough of Newham territory, and every job is quoted as a fixed written price before a fitter is booked. Volume first, then access. A second-floor flat with no lift, a shared stairwell or a permit-only frontage adds crew time to the same amount of furniture across E16, with Newham parking rules in play.
A studio or one-bed starts at £280 and a two-bed at £450, quoted from a video walk-through so the volume figure is real in Custom House, with 50% of Custom House homes being houses. With 50% of Custom House homes being flats, most local jobs land in that band once wardrobes and bed bases are broken down for Custom House (E16) addresses, with Newham parking rules in play.
For E16 bookings, yes — from £420, including a set-aside list. Paperwork, photographs and anything the executor flags is bagged separately and handed over in this 50% flats neighbourhood, with this being London Borough of Newham territory, with photos of each room before and after for the estate file. Around Custom House (Elizabeth line, DLR) we allow for the parking and the walk-in before the slot is confirmed.
Yes. 50% of homes here are houses, with 3,330 households on this patch — and this being London Borough of Newham territory, and lofts, sheds and garages are the contents that push a three-bed past a single Luton — we survey them up front so the price does not move on the day around Custom House (Elizabeth line, DLR).
Where London Borough of Newham controls the frontage, yes on this side of Newham. We arrange the suspension and show it as its own line in the quote across E16. 26% of Custom House homes are owner-occupied, with 24% of E16 homes being privately rented, and completion-day clears are exactly where an unbooked bay costs a whole morning on the streets near Custom House station and Victoria Dock.
Yes — every clear ends with a waste transfer note naming the transfer station, weight and date on the Custom House rounds, with this being London Borough of Newham territory. It matters here: 24% of local homes are privately rented and agents ask for it at check-out on E16 jobs, with a median age of 33 in this neighbourhood.
Executors and landlords usually book three to five days ahead; we hold same-week slots for tenancy deadlines and completion dates on Newham bookings, with 3,330 households on this patch. Custom House sits close to Custom House (Elizabeth line, DLR) in this 50% flats neighbourhood — and 49% social-rented stock nearby, with a median age of 33 in this neighbourhood, so we can usually add a E16 job to an existing Newham round at short notice.
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Wardrobes, beds and kitchen units built and levelled the same day.
Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.