Customer reviews

Incredible team of 3 came to clean down my mother's home to sell. They were on time, worked extremely hard and were sensitive to the situation - where my mother wasn't coping with home maintenance. I wish I'd got their names to thank them properly on here.

Cosmina and her mum did an amazing job cleaning my home, they were really thorough. They were even kind enough to help me move my boxes too. Will use them again and highly recommend!

Excellent service from beginning to end! Competitively priced. Cleaning crew were punctual, paid attention to specific requests and executed the task in a timely manner. The house is sparkling again in time for the new tenants! Thank you for removing the stress of cleaning at an already stressful time. HIGHLY RECOMMEND and I will be using Hello Services again!

Very polite team, arrived on time and did a great job which resulted in me getting my full deposit back.

Really efficient, quick service and really clean afterwards

The team were very thorough and detailed.

Our house was cleaned so perfectly! Absolutely excellent job!

Attentive and responsive ahead of the booking and then did a cracking job once at the flat. Left things in great order. No issues.

I was very happy with the work from Iwona and her team, they arrived promptly and worked very hard on a very hot day leaving my flat super clean at the check out of my student tenants thanks

The team were great and exceptional. Although they were a tad late, they apologised. They went above and beyond to meet my needs. I am happy with the service. Many thanks

Really happy with the service. They did a great job with our end of tenancy clean and left the house looking lovely. Friendly, efficient and thorough. Would definitely recommend!

⭐⭐⭐⭐⭐ 5/5– Outstanding Post‑Tenancy Deep Cleaning by Hello Service (Luton Team) I recently booked Hello Service for a full post‑tenancy deep cleaning, and I am genuinely blown away by the quality of their work. I want to give special appreciation to Mihaela & Laurentiu from the Luton Team, who delivered a level of professionalism, dedication, and perfection that is extremely rare to find. From the moment they arrived, they were polite, attentive, and genuinely interested in understanding our concerns. They asked detailed questions about the areas we were most worried about, created a clear plan, and executed it far beyond our expectations. 🔹 Impeccable Cleaning – Every Nook and Corner They cleaned every single corner of our flat with such precision that the entire place now looks brand new. Not just clean—new. 🔹 Carpets – Deep Washed & Perfectly Dried Our floor carpets were deep cleaned, dry washed, and restored beautifully. The difference is unbelievable. 🔹 Bathroom – Glass Doors Completely Restored The bathroom glass door, which had slime, limescale, and stubborn stains, is now crystal clear. It looks like it was just installed. 🔹 Kitchen – Spotless, Grease-Free, and Shining They transformed the entire kitchen: - Kitchen floor and shelves thoroughly cleaned - Gas stove shining like new - Exhaust and vents completely grease-free and oil-free - Oven, fridge, and washing machine cleaned inside and out until they looked brand new 🔹 Professionalism & Work Ethic Mihaela and Laurentiu are absolute gems of the Hello Service team. Their work ethic is exceptional—they worked tirelessly, with care and compassion, making sure every detail was perfect. They didn’t just meet our expectations; they went far beyond them. 🔹 Worth Every Penny Their service is worth every bit of money. The quality, professionalism, and dedication they bring is unmatched. I strongly recommend Hello Service Luton Team to anyone looking for post‑tenancy or deep cleaning services. 🔹 Confidence in Handing Over the Keys Thanks to their hard work, we now feel proud and confident handing over the keys to our landlord. The flat looks better than it did when we moved in. 🔹 Message to Hello Service Please recognise Mihaela & Laurentiu for their outstanding work. Their compassionate behaviour, attention to detail, and commitment to customer satisfaction make them the best in your team. They truly represent your company’s values at the highest level.

Jose and his partner were quick and tidy, they left the place very clean and I’d be happy to use the service again

A job done well.

Great service, very quick and efficient. No complaints, the ladies were wonderful

This is the second deep clean by Hello Services & ZA Cleaning Team, and they did not disappoint. Cleaning was to a very high and excellent standard and the cleaning team were super proactive. The carpeted stairs and rugs were professionally cleaned and look fantastic. I would highly recommend this cleaning service and the cleaning team gave a service that was above and beyond. Five stars all the way. ⭐⭐⭐⭐⭐

Kuro was amazing. Thank you very much for your help. Also the gentleman who have managed my booking was great! Recommend 100%

Red & Gigi were fantastic. Really hard working and did an excellent job. I cannot recommend them highly enough.

The time slot I was given was 12 - 200pm, the cleaners arrived and started at 1230pm but did not finish until 730pm, which I was not expecting. Saying that the house was immaculate, not one part had been missed and although it took a lot longer than I expected it was worth it and worth every penny

I cannot recommend Cosmina and her team highly enough! They have done 5 to 6 deep cleans for me now, and I can say with absolute certainty that I will never use anyone else. They consistently go above and beyond. Their work ethic is absolutely unmatched—they are so hardworking, and every single time they visit, my home is left looking completely pristine and perfect. But what truly sets them apart is the energy they bring into your space. Cosmina and her team are so genuine, incredibly helpful, and exude such beautiful, good vibes. When they finish a clean, it’s not just that the space is physically spotless; the actual energetic vibe of my home feels amazing, clear, and totally uplifted. It is a joy to have such good people doing such incredible work. Thank you, Cosmina and team, for what you do. God bless you in abundance! ✨

Really good and friendly service, very happy with the result would strongly recommend

Adriana & Constantine did a great job, very pleased.

Ontime and very efficient would highly recommend

I booked a deep clean for my new house after it had been left in quite a state by the previous owner. The online booking process was easy and thorough in order to find out my specific needs for the appointment. The quote was immediate and itemised so I could see the break down of cost. On the day of the appointment, our cleaners unfortunately had a flat tire and so needed to arrive late, however their communication was excellent and everything was completed within a suitable time frame. Overall I was very pleased with the service, particularly the attention paid to cleaning the carpets.

Absolutely wonderful service! Team Ezekiel went above and beyond from start to finish. They were incredibly caring, kind, professional, and attentive to every detail. The quality of the cleaning was outstanding, and they clearly take great pride in their work. Everything was left beautifully clean and fresh. I really appreciated their effort and kindness, and I would highly recommend them to anyone looking for a reliable and excellent cleaning service!

Quick and easy to schedule a cleaning. Everything was very organized and clean looked fantastic! Thank you!

The ladies were quick and efficient, I'm very happy with the service!

Ingrid was great an excellent job well done

Very very good! They cleaned everything top to bottom not had any issues at all! The only reason Im not giving 5 stars is because of the price, bit expensive

Team Ezekiel did an end of tenancy clean. They were excellent. They were very efficient and my home was spotless.

We are over the moon with our one-off deep clean, the team (led by Mo, i think he said his name was!) turned up early and were done within 4 hours, we can't believe how much they got done in that time. They went absolutely above and beyond and cleaned inside cabinets/the fridge even though they were fairly full (we weren't expecting it!), took out our bins, cleaned the microwave - our oven also looks good as new. So impressed with the job and will definitely be using the service again!

Really pleased with the service this company provided. The clean was great as was communication with the team. Would recommend.

Adriana and Constantin did an absolutely incredible job - can’t find a fault, superstars and highly recommend!!

Great Job very fast very nice people highly recommended

Ingrid and her partner did an amazing job cleaning our bathrooms as well as our oven. Would definitely be requesting for them to return in the future. They were in time and the whole job was done so swiftly. They brought all the required cleaning equipment and cleaning supplies which was great as well.

Friendly and did a great job

Find the company online with some very good reviews so started to try out on my end of tenacy cleaning. Turn up way before what I expected which turn out it was very good. good cleaning thoughtout and I would highly recommend this company. the only downside was there was no parking, I don't have a driveway, so they told me I have to pay for the parking, but then with what I was paying for, I don't expected that as the parking was only £4.80 which clearly its a big sum for them. this isn't a complaint, maybe I was prepare for it.

Very good cleaning company. They focused on the really problematic areas of the house i.e kitchen oven and bathroom cupboards etc. I think perhaps due to that reason there were some other areas less focused on i.e bathroom mirror and 2 radiators but overall happy with the service.

Ingrid ls12 Fantastic service. They really went above and above and beyond. We had some nasty pet smells in our house and they got rid of all of them. Our windows were filthy and new they look brand new. Thanks again guys for all your help

Zach and Sami and their team did a great job in quite difficult circumstances (overrunning ongoing building works). I hope to hire them again once the rest of the work is finished!

Great and prompt services Thank you

Amazing cleaning work

Adriana & Constantine both did an amazing job, carried out a full house deep clean as we just moved in. Here from 08:00 to 16:00, and worked non stop to get everything done. Again, really happy with the service.

Team Ezekiel were absolutely amazing, they did such a great job!!! Really transformed my balcony, practically made it new!! Very professional, very efficient. I am very happy with the results.

Excellent service and a beautifully clean flat!!

Ingrid LS12 did such an amazing job, the house smells amazing, oven and fridge never been so clean and everything exactly as I asked! Thank you!

Great cleaning very friendly people would definitely reccomend.

I was going to leave a 3 star score, but one of the cleaners (there were three of them), who appeared to be the boss, went above and beyond in the kitchen. One of the three was.. lets say a little rushed. I have lots of expensive technical devices and screens on my work desk, all of which, without exception were strewn about the desk with no effort to return them to 'roughly thier original location. I am disabled and it takes me a while to re-arrange such items, and upon moving them, the desk was not cleaned properly. But.. as a deep clean experience, only the lounge let them down so a solid 3.5 star and I would recommend Hello Services.

Jose and Rose did a great job with my deep clean. Everything was pristine and the carpet clean came out really well. Thank you!

I ordered an end-of-tenancy cleaning from the company, initially because I didn't need to guess how much I'm going to pay. Their website was clear, with great pricing for different jobs and it was really helpful. They did not disappoint. The communication was great, Olu's team was quick and professional, I can only say good things about the whole experience. Unfortunately I don't have photos to add as we don't live there and handed the keys back to the agency, but they did an excellent job.