Hello Services Reviews

Latest reviews

867 reviews · page 1 of 37

• ★★★★★Google

  Brigitte V. · Oct 2026

• ★★★★★Google

  Cleaner was 1 hour late but the cleaning was really good. She sent me photos after and it was incredibly clean.

  Charles M. · Oct 2026 · Regular/standard cleaning

• ★★★★★Google

  Was cleaned well but the 'self-quoting' system leaves some grey areas on the price. They need to confirm the price at the beginning of the job and not call out additional charges as they go. Also, if you add '"cleaning of external windows" make sure they actually do it, or discount if not done. I ap… Read more

  preciate they call out they need to be able to access, but I didn't get any discount for them not doing it, and I managed to access myself. Generally OK.

  Kieron R. · Oct 2026 · Regular/standard cleaning

• ★★★★★Google

  We had a hassle free cleaning. They came to the house with all the required things and did the job. I recommend this cleaning service to someone who needs a house deep cleaning to be done without a hassle.

  Hirushi B. · Oct 2026 · Deep cleaning

• ★★★★★Google

  Booked an end of tenancy clean and despite not being able to do as much pre cleaning as hoped, they did a pretty darn near perfect job. Booking was very easy, on the day they were pretty good at communicating. Only dropping a star as they did miss the boiler cupboard and it was on the pricier side,… Read more

  but other than that, they did every surface in the place. No major problems.

  Robin H. · Oct 2026

• ★★★★★Google

  The team that did the work were amazing! I nearly cried when I saw just what they had achieved! Only 4 stars because I unfortunately had to pay extra as it needed more doing than originally quoted. I wasn’t asked to send pictures of the areas needed for cleaning, and feel it would improve customer… Read more

  service to make sure that photos are obtained in order to give more accurate quotes. Also when asked to describe the “condition” of the areas, more detail is required as to what each category (good, average, poor etc) actually means. On a more positive note, communication with this company was very good, and I’m very happy with the end result. hussein and his co worker pulled off a miracle cleaning my house, they were very thorough and were there a very long time making sure everything was done. Thank you both!

  Fiona B. · Oct 2026 · Deep cleaning

• ★★★★★Trustpilot

  Very polite team and apologised…. Very polite team and apologised extensively for being late. Great job with the clean but missed some of the skirting boards, only reason for not 5*.

  WC · Oct 2026 · Regular/standard cleaning

• ★★★★★Trustpilot

  Three hard workers. The team were very late but apologetic after a busy morning and Sat nav issues. They made up for that with very hard work cleaning a dirty house. Didn’t note their names sadly ,but they worked well as a team of three Polish ladies. No complaints about the standard and efficiency… Read more

  of their work. Thank you.

  Scattybat · Sept 2026 · Regular/standard cleaning

• ★★★★★Trustpilot

  Sardar was excellent and came back to…. Sardar was excellent and came back to try to correct omissions as soon as I called him. Very responsive and helpful. I highly recommend Sardar and Shine. My disappointment with Hello as a company is that they promised to clean the exterior windows but failed t… Read more

  o provide said service so now I’m having to find another company to clean the exterior of the windows, which is neither convenient nor a smooth customer experience.

  L M. · Sept 2026 · Regular/standard cleaning

• ★★★★★Trustpilot

  Sardar was excellent and came back to…

  Sardar was excellent and came back to try to correct omissions as soon as I called him. Very responsive and helpful. I highly recommend Sardar and Shine. My disappointment with Hello as a company is that they promised to clean the exterior windows but failed to provide said service so now I’m having… Read more

  to find another company to clean the exterior of the windows, which is neither convenient nor a smooth customer experience.

  L M. · Sept 2026 · Regular/standard cleaning

• ★★★★★Trustpilot

  The tenants left the property extremely…

  The tenants left the property extremely dirty and unhygienic, but the “GLOUCESTER” ( Ali) cleaning team did an excellent job. They worked really hard and left the home spotless. Very impressed with their service!

  Rayyan · Sept 2026 · Regular/standard cleaning

• ★★★★★Trustpilot

  Ingrid and partner helped enormously

  I booked this company (Ingrid and partner) for the second time this summer for a post building clean. It was well delivered despite being a difficult job.

  Customer · Sept 2026 · After builders

• ★★★★★Trustpilot

  End of Tenancy Clean

  The end of tenancy clean was easy and straight forward to book. The team did a great job for the most part except for a two areas, but the team was swift in addressing my concerns as I highlighted them. Overall, David and his team did a great job and were friendly throughout!

  Ranbir S. · Sept 2026 · End of tenancy

• ★★★★★Google

  Great service, very quick and efficient. No complaints, the ladies were wonderful

  Kemi I. · Aug 2026

• ★★★★★Google

  Very very good! They cleaned everything top to bottom not had any issues at all! The only reason Im not giving 5 stars is because of the price, bit expensive

  Lydia K. · Aug 2026 · Deep cleaning

• ★★★★★Google

  Standard cleaning

  Very good cleaning company. They focused on the really problematic areas of the house i.e kitchen oven and bathroom cupboards etc. I think perhaps due to that reason there were some other areas less focused on i.e bathroom mirror and 2 radiators but overall happy with the service.

  Eclectic G. · Aug 2026 · Oven cleaning

• ★★★★★Trustpilot

  I was going to leave a 3 star score

  I was going to leave a 3 star score, but one of the cleaners (there were three of them), who appeared to be the boss, went above and beyond in the kitchen. One of the three was.. lets say a little rushed. I have lots of expensive technical devices and screens on my work desk, all of which, without e… Read more

  xception were strewn about the desk with no effort to return them to 'roughly thier original location. I am disabled and it takes me a while to re-arrange such items, and upon moving them, the desk was not cleaned properly. But.. as a deep clean experience, only the lounge let them down so a solid 3.5 star and I would recommend Hello Services.

  Neal H. · Aug 2026 · Deep cleaning

• ★★★★★Google

  Came a little late but did inform me and keep me updated clean the house well Took there time to do through job not rushed it Overall very pleased Ian G

  Ianporsche G. · Aug 2026 · Regular/standard cleaning

• ★★★★★Google

  Deep clean

  Great people, but better products are needed for top-tier results. ​I was thoroughly impressed by the personnel who came by. They were friendly, professional, and worked hard from start to finish. ​My only issue comes down to the equipment and consumables used for the cleaning. The products provided… Read more

  were not high standard enough to tackle heavy grease or mould easily, which extended the cleaning time well past the original estimate, some small details were left out a result, some of my key aspects (e.g. mouldy smell in bathroom) hasn't been fully solved, and a few cleaning marks were left (e.g. on kitchen worktop. ​The cleaners themselves deserve full credit for their effort, but the company really needs to invest in premium tools/products so their staff can deliver the higher-quality results they are clearly capable of.

  Aba B. · Jul 2026 · Deep cleaning

• ★★★★★Google

  Deep clean

  Unable to comment on standard of cleaning as I live 200 miles away but feed back I’ve received as not had any issues

  Colin C. · Jul 2026 · Deep cleaning

• ★★★★★Google

  Upholstery cleaning, Service not listed

  great service and good value . Highly recommended . Joanna Kennedy

  Joanna K. · Jul 2026 · Upholstery

• ★★★★★Google

  Negative they were late. I had to call to chase. Positive my house was a filled with builders dust everywhere. 3 cleaners arrived and cleaned the my ex building site back to a house to lay carpet. Yes very happy with the service and would recommend. Wish I had photos.

  Vee J. · Jul 2026 · Carpet cleaning

• ★★★★★Google

  Hello Services were very efficient and the person who came to do the carpets was excellent. One small thing was that I had put in online what I needed doing and apparently unbeknown to me it wasn't complete so I didn't have all the work done that I initially required but happy with final outcome

  Antonia B. · Jul 2026 · Carpet cleaning

• ★★★★★Google

  Great clean, good communication and polite service. Very impressed

  Ally W. · Jun 2026 · Regular/standard cleaning