The E16 stock around Custom House station and Victoria Dock is post-war. ONS records 50% flats, 50% houses and 3,330 households in Custom House.
Private renting sits at 24% and owner-occupation at 26%; the first group books rubbish removal at short notice, the second plans it.
Walls are precast concrete panels and dense blockwork; locally that also means often with surface conduit — and with 24% of homes here privately rented, it sets the booking date as often as the job does, so the fixing that matters in Custom House is chosen on site — the usual failure here is in E16, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map.
Two streets can behave very differently in Custom House: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. The quote reflects the street the job is actually on. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: construction diversions, estate service roads and new blocks with booked lifts. Custom House (Elizabeth line, DLR) is the nearest station, and two crew and a 3.5-tonne Luton as standard; heavy rubble loads run below the legal weight limit rather than filling the space.
