Crew sized to the job
One or two crew depending on the item — a sofa or mattress needs two people on a London staircase regardless of how light the piece is. Construction diversions, estate service roads and new blocks with booked lifts.
Newham · E16 · Bulky waste collection
Same-week slots · Fully insured · Local Custom House fitters · Fixed written pricesCustom House E16 is a regular stop on our Newham round. Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line, so bulky waste collection here is quoted on the street the job is on — from £50, in writing, with insured fitters, every fixing torqued, and the flat-pack packaging taken away.


Overview
Booked mostly by social-housing-led households around Custom House, bulky waste collection here covers supply-free fitting from £50. With 50% of Custom House's 3,330 homes in flats, lift access and stair carries in E16 shape the slot length we hold.
How it works
Step 1
A photo of each item and which room or floor it is on is enough for a fixed per-item price.
Step 2
The price covers carrying the item out of the property; you never have to move it yourself.
Step 3
Next-day is standard; same-day is available for two or more items booked before mid-morning.
Step 4
Sound furniture is assessed for reuse before it is loaded as waste, which is often the fastest way to move it on anyway.
Step 5
Emailed the same day, whichever route the item took.
Why choose us
One or two crew depending on the item — a sofa or mattress needs two people on a London staircase regardless of how light the piece is. Construction diversions, estate service roads and new blocks with booked lifts.
Next-day across every borough, with same-day slots for two or more items booked before mid-morning. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.
We expect precast concrete panels and dense blockwork in Custom House, often with surface conduit — the reality on the streets around Custom House station and Victoria Dock in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is drilling blind into a panel with reinforcement or a buried cable behind it on these streets — with 49% social-rented stock locally, block access is agreed with the estate office first.
Registered waste carrier issuing a transfer note for every collection; items suitable for reuse are logged and passed to a London reuse partner with a receipt rather than tipped.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Sofa or armchair | £50 | 20–30 min | Priced per item because a single sofa does not need a full van booked against it. |
| Bed frame and mattress | £55 | 20–30 min | Covers dismantling a divan or frame and carrying the mattress separately, since the two are usually collected together. |
| Wardrobe or set of drawers | £45 | 20–30 min | Most flat-pack wardrobes have to be part-dismantled to clear a stairwell, which is why this sits above a loose item. |
| Dining table and up to 4 chairs | £60 | 30 min | Table legs are usually unscrewed to get the piece down a narrow London staircase. |
| Second item on the same visit | £30 each | Added to visit | One call-out, one carry route surveyed — each extra piece only adds the carrying time, not a second job. |
| Same-day booking (2+ items) | £90 | Within hours | A fixed same-day rate for two or more bulky items, cheaper per item than booking two single collections. |
Sofa or armchair
£50 · 20–30 min
Priced per item because a single sofa does not need a full van booked against it.
Bed frame and mattress
£55 · 20–30 min
Covers dismantling a divan or frame and carrying the mattress separately, since the two are usually collected together.
Wardrobe or set of drawers
£45 · 20–30 min
Most flat-pack wardrobes have to be part-dismantled to clear a stairwell, which is why this sits above a loose item.
Dining table and up to 4 chairs
£60 · 30 min
Table legs are usually unscrewed to get the piece down a narrow London staircase.
Second item on the same visit
£30 each · Added to visit
One call-out, one carry route surveyed — each extra piece only adds the carrying time, not a second job.
Same-day booking (2+ items)
£90 · Within hours
A fixed same-day rate for two or more bulky items, cheaper per item than booking two single collections.
Domestic prices are the total you pay. Landlord and letting-agent invoices are quoted plus VAT at 20%. Bulky items are priced per piece, not by volume, because carrying time — not tip weight — is what a single wardrobe or sofa actually costs. Permits, bay suspensions, ULEZ and the Congestion Charge are itemised where they apply.
Scope
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
The cleaners Constantin and arrived in time and never stopped until the work was completed to the best of their ability. I would recommend a more upgraded carpet cleaner as I was hoping for a hot steam cleaner to penetrate areas or heavy foot traffic on the carpet. They never gave up until the look… Read in full →
We had a good experience with this company for our move from London to Spain. Everything went well. They also helped us with our move out clean.
Read all 12 Rubbish Removal reviews →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Single items, part-loads, garden waste and office strip-outs across the borough.
The wider rubbish disposal hub — every waste stream we collect, in one place.
Sofas, beds, wardrobes and mattresses collected per item, dismantling included.
Whole-property clears, probate and end-of-tenancy strip-outs, sorted room by room.
A van and driver for the load you have, priced by size rather than by guesswork.
Flat-pack furniture built, squared and anchored where it needs to stand.
Working in Custom House
Census 2021 puts Custom House at 3,330 households with a median age of 32.9. The post-war stock is social-housing-led, which is why 50% houses and 50% flats need different handling in E16.
Owner-occupation runs at 26% in Custom House, so alongside the 24% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Walls are precast concrete panels and dense blockwork in Custom House, often with surface conduit — the reality on the streets around Custom House station and Victoria Dock, so the fixing that matters in Custom House is chosen on site — the usual failure here is drilling blind into a panel with reinforcement or a buried cable behind it on these streets — with 49% social-rented stock locally, block access is agreed with the estate office first.
Anyone who knows Custom House knows the pattern near Custom House station and Victoria Dock: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. We plan the E16 visit around it. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Construction diversions, estate service roads and new blocks with booked lifts. Nearest station is Custom House (Elizabeth line, DLR), and one or two crew depending on the item — a sofa or mattress needs two people on a London staircase regardless of how light the piece is.
Area at a glance
Who lives in Custom House and what they live in decides how bulky waste collection is quoted and how long a visit takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0301 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Sofa or armchair starts at £50 in Custom House on the streets near Custom House station and Victoria Dock, with Custom House station and Victoria Dock a few streets away, and every job is quoted as a fixed written price before a fitter is booked. The item and the carry, not the tip weight for Custom House (E16) addresses. A wardrobe down two flights with a turn in the stairwell costs more in crew time than the same wardrobe from a ground-floor flat on the Custom House rounds, with this being a short walk from Custom House (Elizabeth line, DLR).
Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions on this side of Newham, with this being London Borough of Newham territory. We are independent of every retailer; the names simply describe what we assemble in Custom House most weeks in this 50% flats neighbourhood, with a median age of 33 in this neighbourhood.
5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level around Custom House (Elizabeth line, DLR), with 26% one-person households here.
That is exactly why we build in the room it will live in across E16. With 50% of Custom House homes being flats, narrow hallways and tight turns are the norm on this side of Newham, with Newham parking rules in play — and a median age of 33 in this neighbourhood, so anything that will not pass a doorway once assembled is built where it stands.
Next-day across every borough, with same-day slots for two or more items booked before mid-morning in this 50% flats neighbourhood. Custom House sits close to Custom House (Elizabeth line, DLR) for Custom House (E16) addresses, with 26% one-person households here — and this being London Borough of Newham territory, so we can usually add a E16 job to an existing Newham round at short notice.
In Custom House, construction diversions, estate service roads and new blocks with booked lifts on this side of Newham. Where a permit or a suspended bay is needed in London Borough of Newham it is itemised on the quote before the visit, never added afterwards in this 50% flats neighbourhood — and 49% social-rented stock nearby, with 50% of homes here being flats. Ask for it in writing before the E16 visit and it is on the job sheet.
Registered waste carrier issuing a transfer note for every collection; items suitable for reuse are logged and passed to a London reuse partner with a receipt rather than tipped on this side of Newham — and 3,330 households on this patch, with 49% social-rented stock nearby. That paperwork is what most Newham letting agents and managing agents ask for before work starts in a leasehold flat in Custom House, with 26% owner-occupation locally.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.