3,330 households sit inside the E16 neighbourhood covering Custom House. The build is post-war, the tenure profile social-housing-led, and 50% of those homes are flats.
The social-housing-led mix here (26% owned, 24% privately rented) means a E16 diary swings between short-notice tenancy deadlines and appointments set a fortnight out.
Custom House substrates run to precast concrete panels and dense blockwork in Custom House, often with surface conduit, with 49% social-rented stock locally, block access is agreed with the estate office first. Nothing is drilled until the wall has been sounded, because drilling blind into a panel with reinforcement or a buried cable behind it, as the Custom House stock goes, and with 24% of homes here privately rented, it sets the booking date as often as the job does is the mistake that costs a E16 customer twice.
Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it. What shapes the job more is the neighbourhood itself — regeneration streets between the docks and Canning Town, transformed by the Elizabeth line — which is why a E16 quote is not a Newham average.
Getting to the door matters as much as the job: construction diversions, estate service roads and new blocks with booked lifts. Custom House (Elizabeth line, DLR) is the nearest station, and two crew and a Luton on a standard timber shed; three crew where the shed is a workshop size, the base is concrete or the only route out is through the house.