Census 2021 puts Ilford at 11,156 households with a median age of 32.4. The mainly Edwardian stock is renter-heavy, which is why 55% houses and 45% flats need different handling in IG1.
Owner-occupation runs at 41% in Ilford, so alongside the 46% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Ilford substrates run to solid London stock brick; locally that also means some of it dry-lined during a later refurbishment — where 41% owner-occupation means the same home is booked again rather than a new tenant each year. Nothing is drilled until the wall has been sounded, because in IG1, fixings landing in soft lime mortar joints instead of the brick body — the pattern behind 11,156 households inside the IG1 neighbourhood is the mistake that costs a IG1 customer twice.
Two streets can behave very differently in Ilford: a major town centre with the Exchange mall and a fast-growing skyline of new flats. The quote reflects the street the job is actually on. Ilford is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, town-centre loading windows, new towers with booked lifts and a busy one-way system — one reason two operatives with a 3.5t tipper as standard, scaling to four operatives and a 7.5t vehicle on strip-outs or where the waste has to be barrowed a long way to the frontage. Fitters travelling in use Ilford (Elizabeth line).