Insured and documented
Registered waste carrier. Upholstered items are separated for the POPs waste stream, mattresses are shredded at a licensed facility, and every collection leaves with a transfer note in your name.
Newham · E16 · Furniture disposal
Same-week slots · Fully insured · Local Custom House crew · Fixed written pricesWe provide furniture disposal in Custom House E16 for houses and flats around Custom House station and Victoria Dock. From £45, quoted in writing before the visit, with two crew and a Luton van; three where a wardrobe or corner sofa has to come down a shared stairwell Units are built in the room they live in, then wall-anchored where they need it.


Overview
Furniture disposal in Custom House E16 is a fixed-price visit for social-housing-led homes in Newham, most of them post-war. 3,330 households sit inside this E16 patch, 50% of them flats, so we quote on access near Custom House station and Victoria Dock rather than a London average.
How it works
Step 1
One photo of the item and your postcode is normally enough for a fixed price.
Step 2
Timed to your delivery window so the old piece leaves before the new one arrives.
Step 3
Hallway and lift lobby sheeted; concierge and loading bay booked where the block requires it.
Step 4
Taken apart in the room if it will not clear the door, then carried out by two crew.
Step 5
Usable furniture to a reuse partner, the rest separated, transfer note handed over.
Why choose us
Registered waste carrier. Upholstered items are separated for the POPs waste stream, mattresses are shredded at a licensed facility, and every collection leaves with a transfer note in your name.
Two crew and a Luton van; three where a wardrobe or corner sofa has to come down a shared stairwell. Construction diversions, estate service roads and new blocks with booked lifts.
Same-week slots across every borough, with next-day cover common on single items and mattresses. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.
We expect often with surface conduit, over precast concrete panels and dense blockwork, the reality on the streets around Custom House station and Victoria Dock in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is Custom House gives us drilling blind into a panel with reinforcement or a buried cable behind it, which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces.
Fixed prices
| Job | From | What sets the price |
|---|---|---|
| Single item (armchair, chest of drawers, table) | £45 | Priced per item because most London calls are one piece being replaced on a delivery day, not a whole room. |
| Two- or three-seat sofa | £75 | Two crew as standard: London sofas usually come out of a first-floor flat or need the feet off before the front door. |
| Mattress and divan base | £65 | Mattresses are shredded at a dedicated facility rather than tipped, and that gate fee is charged per unit. |
| Bedroom or living-room set (quarter load) | £120 | Wardrobe, bed frame and drawers together, dismantled on site where the stairwell will not take them whole. |
| Full flat refurnish clear-out (half load) | Quoted per job — free quote | Old furniture out ahead of a delivery slot, timed around the building's booked lift or loading bay. |
Domestic prices are the total you pay; landlord, agent and office invoices are plus VAT. Dismantling in the room is included — we do not charge extra because a wardrobe will not fit through the door assembled.
Scope
I booked the service at 10pm last night was the job was completed by 2pm the next day at very short notice. Adam arrived earlier than expected which was great. He was very friendly and got two IKEA bed side tables and a wardrobe storage unit built in under 2 hours. He also kindly helped… Read in full →
It was a seamless experience to book our second move with Hello Vans. Ali and Jaffery were thorough professionals in handling our moves with precision and assisting us to unload furniture in desired rooms .. thanks a ton to both of you. We highly recommend 🙂
Absolutely brilliant. The team arrived on time warning me in advance that they are about to come. They cleaned everything so thoroughly that they found all the items I missed inside the furniture. Also, all the work done was done very quickly, I didn't expect such speed. Adriana was very lovely and she definitely made…
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Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Custom House (E16) sits in Newham — our crews cover the whole E16 district and the streets bordering it.
Also in this area
Whole-flat clears, probate and end-of-tenancy strip-outs, sorted room by room.
Green waste, decking, sheds and hard landscaping taken away and split for composting.
Desks, chairs, racking and IT stripped out of a let unit with WEEE evidence.
Single items, builders' waste and part-loads across the borough.
A van and driver for the load you have, priced by size rather than by guesswork.
Flat-pack furniture built, squared and anchored where it needs to stand.
Working in Custom House
3,330 households sit inside the E16 neighbourhood covering Custom House. The build is post-war, the tenure profile social-housing-led, and 50% of those homes are flats.
Because 24% of Custom House is privately rented and 49% socially rented, a lot of E16 work is agreed with a landlord or managing agent rather than the person opening the door.
Expect often with surface conduit, over precast concrete panels and dense blockwork, the reality on the streets around Custom House station and Victoria Dock behind the plaster in E16. That is why fixings are picked in the room rather than off a van shelf, and why Custom House gives us drilling blind into a panel with reinforcement or a buried cable behind it, which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces is the fault we are called back to undo.
Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. That character decides the practical detail of furniture disposal here far more than the borough boundary does. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, construction diversions, estate service roads and new blocks with booked lifts — one reason two crew and a Luton van; three where a wardrobe or corner sofa has to come down a shared stairwell. Fitters travelling in use Custom House (Elizabeth line, DLR).
Area at a glance
Who lives in Custom House and what they live in decides how furniture disposal is quoted and how the job is planned. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0302 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Single item (armchair, chest of drawers, table) starts at £45 in Custom House on this side of Newham — and 26% one-person households here, with 26% owner-occupation locally, and every job is quoted as a fixed written price before a crew is booked. Item count, the floor it is on and whether it must be dismantled set the price — not the weight in this 50% flats neighbourhood, with 49% social-rented stock nearby.
Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions in this 50% flats neighbourhood, with 26% owner-occupation locally. We are independent of every retailer; the names simply describe what we assemble in Custom House most weeks for Custom House (E16) addresses, with this being a short walk from Custom House (Elizabeth line, DLR).
5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level on E16 jobs, with this being a short walk from Custom House (Elizabeth line, DLR).
That is exactly why we build in the room it will live in across E16. With 50% of Custom House homes being flats, narrow hallways and tight turns are the norm on the streets near Custom House station and Victoria Dock, with Custom House station and Victoria Dock a few streets away — and 24% of E16 homes being privately rented, so anything that will not pass a doorway once assembled is built where it stands.
Custom House station and Victoria Dock is the marker we route to on this side of Newham, with 49% social-rented stock nearby, and construction diversions, estate service roads and new blocks with booked lifts. A E16 slot added to an existing Newham round usually lands the same week rather than the next in this 50% flats neighbourhood, with 50% of Custom House homes being houses.
Same-week slots across every borough, with next-day cover common on single items and mattresses in Custom House. Custom House sits close to Custom House (Elizabeth line, DLR) around Custom House (Elizabeth line, DLR), with a median age of 33 in this neighbourhood — and 24% of E16 homes being privately rented, so we can usually add a E16 job to an existing Newham round at short notice.
Construction diversions, estate service roads and new blocks with booked lifts in this 50% flats neighbourhood. Where a permit or a suspended bay is needed in London Borough of Newham it is itemised on the quote before the visit, never added afterwards on Newham bookings — and 26% owner-occupation locally, with this being London Borough of Newham territory. With 50% of homes in Custom House being flats, we plan the route up front.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.