Crew sized to the job
Two to three operatives for a small or mid-size unit, with access equipment booked separately for fascia and signage above ground floor level. Construction diversions, estate service roads and new blocks with booked lifts.
Newham · E16 · Retail and shop clearance
Same-week slots · Fully insured · Local Custom House fitters · Fixed written pricesRetail and shop clearance in Custom House E16, Newham, from £320. Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line, which is why our E16 quotes account for construction diversions, estate service roads and new blocks with booked lifts. You get a fixed price in writing, an insured fitter and a tidy finish.


Overview
Retail and shop clearance in Custom House E16 is a fixed-price visit for social-housing-led homes in Newham, most of them post-war. 3,330 households sit inside this E16 patch, 50% of them flats, so we quote on access near Custom House station and Victoria Dock rather than a London average.
How it works
Step 1
Fixtures, stock and signage listed with a keep, recycle or destroy decision against each so nothing usable is thrown out by mistake.
Step 2
Where the unit is still open, work is scheduled overnight or after close so customers are never affected.
Step 3
Gondolas, till points and back-of-house furniture removed by type, keeping steel, timber and electricals separate for correct disposal.
Step 4
External branding taken down carefully, particularly on conservation-area shopfronts where the original frontage has to stay undamaged.
Step 5
Unit swept, photographed and the transfer note and any destruction certificates issued for the exit file.
Why choose us
Two to three operatives for a small or mid-size unit, with access equipment booked separately for fascia and signage above ground floor level. Construction diversions, estate service roads and new blocks with booked lifts.
Two to three working days for a scheduled unit clear, next day where a lease exit has moved forward. Overnight and out-of-hours slots are available for units still trading. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.
We expect often with surface conduit — and precast concrete panels and dense blockwork — the reality on the streets around Custom House station and Victoria Dock in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is in E16, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map.
Registered waste carrier issuing a transfer note per visit, with certificates of destruction available for branded stock and WEEE routing for tills and EPOS hardware.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Small unit clearance, up to 800 sq ft | £320 | 3–4 hrs | Shelving, till point and residual stock cleared from a small format unit such as a kiosk or convenience shop. |
| Gondola and shelving removal, per run | £45 | 20–30 min | Retail shelving is bolted and baseplate-fixed, taking longer to dismantle safely than to carry once it is down. |
| Till point and EPOS equipment removal | £60 | 20–30 min | Tills, card readers and back-office IT are WEEE-classified and are removed for certified data destruction where requested. |
| Branded signage and shopfront fascia removal | £280 | half day | External fascia often needs access equipment and, on a listed or conservation-area building, care not to damage the shopfront underneath. |
| Full unit clearance, 800–2,500 sq ft | £780 | 1 day | A mid-size unit with fixtures, stockroom and back-of-house furniture cleared in one visit to meet a lease exit date. |
| Residual stock destruction with certificate | £190 | 1–2 hrs | End-of-line or damaged stock destroyed rather than resold, with a certificate of destruction issued so branded goods do not resurface elsewhere. |
Small unit clearance, up to 800 sq ft
£320 · 3–4 hrs
Shelving, till point and residual stock cleared from a small format unit such as a kiosk or convenience shop.
Gondola and shelving removal, per run
£45 · 20–30 min
Retail shelving is bolted and baseplate-fixed, taking longer to dismantle safely than to carry once it is down.
Till point and EPOS equipment removal
£60 · 20–30 min
Tills, card readers and back-office IT are WEEE-classified and are removed for certified data destruction where requested.
Branded signage and shopfront fascia removal
£280 · half day
External fascia often needs access equipment and, on a listed or conservation-area building, care not to damage the shopfront underneath.
Full unit clearance, 800–2,500 sq ft
£780 · 1 day
A mid-size unit with fixtures, stockroom and back-of-house furniture cleared in one visit to meet a lease exit date.
Residual stock destruction with certificate
£190 · 1–2 hrs
End-of-line or damaged stock destroyed rather than resold, with a certificate of destruction issued so branded goods do not resurface elsewhere.
Retail clearance is quoted plus VAT at 20% after a site visit or photos of the unit. Transfer notes, segregation and certificates of destruction on request are included. Pavement licences, loading bay suspensions and out-of-hours surcharges are itemised.
Scope
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
Hannah and her friend were friendly and thoughtful. They were very professional and hard working. They also turned a junk room into a nice bedroom. I cannot thank them or praise them enough.
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Read all 8 business clearance reviews →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
The parent commercial silo — offices, units, shops and estate handovers.
Desks, chairs, bedroom and FF&E furniture removed per item or per load.
Mixed loads collected by volume with a same-day waste transfer note.
Fridges, catering plant and powered equipment removed under WEEE rules.
Working in Custom House
Census 2021 puts Custom House at 3,330 households with a median age of 32.9. The post-war stock is social-housing-led, which is why 50% houses and 50% flats need different handling in E16.
Private renting sits at 24% and owner-occupation at 26%; the first group books retail and shop clearance at short notice, the second plans it.
Walls are often with surface conduit — and precast concrete panels and dense blockwork — the reality on the streets around Custom House station and Victoria Dock, so the fixing that matters in Custom House is chosen on site — the usual failure here is in E16, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map.
Anyone who knows Custom House knows the pattern near Custom House station and Victoria Dock: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. We plan the E16 visit around it. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Construction diversions, estate service roads and new blocks with booked lifts. Nearest station is Custom House (Elizabeth line, DLR), and two to three operatives for a small or mid-size unit, with access equipment booked separately for fascia and signage above ground floor level.
Area at a glance
Who lives in Custom House and what they live in decides how retail and shop clearance is quoted and how long a visit takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0301 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Small unit clearance, up to 800 sq ft starts at £320 in Custom House on the streets near Custom House station and Victoria Dock — and 49% social-rented stock nearby, with 24% of E16 homes being privately rented, and every job is quoted as a fixed written price before a fitter is booked. The amount of fixed shopfitting rather than floor area — a unit stripped back to a bare shell already is quicker and cheaper than one with a full gondola run and a fitted till counter still in place for Custom House (E16) addresses — and 24% of E16 homes being privately rented, with Custom House station and Victoria Dock a few streets away.
Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions across E16, with 3,330 households on this patch. We are independent of every retailer; the names simply describe what we assemble in Custom House most weeks on this side of Newham, with 26% one-person households here.
For E16 bookings, 5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level on this side of Newham, with 26% one-person households here. It works the same way on every Custom House (E16) booking.
That is exactly why we build in the room it will live in on Newham bookings. With 50% of Custom House homes being flats, narrow hallways and tight turns are the norm on the Custom House rounds — and this being London Borough of Newham territory, with 49% social-rented stock nearby, so anything that will not pass a doorway once assembled is built where it stands.
All three. With 24% of Custom House privately rented and 26% owner-occupied, roughly half the E16 diary is agent- or landlord-instructed and invoiced separately from the person at the door on the streets near Custom House station and Victoria Dock — and Custom House station and Victoria Dock a few streets away, with 26% one-person households here.
Custom House station and Victoria Dock is the marker we route to on E16 jobs, with 26% owner-occupation locally, and construction diversions, estate service roads and new blocks with booked lifts. A E16 slot added to an existing Newham round usually lands the same week rather than the next around Custom House (Elizabeth line, DLR), with 49% social-rented stock nearby.
Two to three working days for a scheduled unit clear, next day where a lease exit has moved forward in this 50% flats neighbourhood, with 50% of Custom House homes being houses. Overnight and out-of-hours slots are available for units still trading on this side of Newham. Custom House sits close to Custom House (Elizabeth line, DLR) in Custom House, with 50% of homes here being flats — and 26% owner-occupation locally, so we can usually add a E16 job to an existing Newham round at short notice.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.