Census 2021 puts Custom House at 3,330 households with a median age of 32.9. The post-war stock is social-housing-led, which is why 50% houses and 50% flats need different handling in E16.
24% of households rent privately and 26% own, which is why factory and industrial clearance demand here peaks around tenancy changeovers and completion dates.
Custom House substrates run to precast concrete panels and dense blockwork in E16, often with surface conduit — which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces. Nothing is drilled until the wall has been sounded, because in E16, drilling blind into a panel with reinforcement or a buried cable behind it — the pattern behind 3,330 households inside the E16 neighbourhood is the mistake that costs a E16 customer twice.
Two streets can behave very differently in Custom House: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. The quote reflects the street the job is actually on. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, construction diversions, estate service roads and new blocks with booked lifts — one reason three to six operatives depending on the plant, with skates, pallet trucks and a tail-lift 7.5t as standard and a HIAB where a machine cannot be moved to the bay by hand. Fitters travelling in use Custom House (Elizabeth line, DLR).
