The TW9 stock around Richmond Park and Richmond Hill is Georgian and early Victorian. ONS records 68% flats, 32% houses and 2,969 households in Richmond.
Private renting sits at 43% and owner-occupation at 51%; the first group books office clearance at short notice, the second plans it.
Richmond substrates run to dot-and-dab plasterboard over blockwork; locally that also means with metal stud partitions between rooms — where 51% owner-occupation means the same home is booked again rather than a new tenant each year. Nothing is drilled until the wall has been sounded, because in TW9, short screws that grip only the board and slowly lever it off the dabs — and steep richmond hill, conservation-area lanes, riverside flood-zone loading and tight cpz is the mistake that costs a TW9 customer twice.
Two streets can behave very differently in Richmond: the green, the riverside terrace and the park gates at the top of the hill. The quote reflects the street the job is actually on. Richmond is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ — one reason four crew and a supervisor on a standard floor clearance, scaled up for phased overnight work. Fitters travelling in use Richmond (District, Overground, South Western).