Insured and documented
We are a registered upper-tier waste carrier and issue a waste transfer note for every load — the document that protects you from a fly-tipping fine if your waste is later found dumped.
Richmond upon Thames · TW9 · Clearance services
Same-week slots · Fully insured · Local Richmond fitters · Fixed written pricesWe provide clearance services in Richmond TW9 for houses and flats around Richmond Park and Richmond Hill. From £45, quoted in writing before the visit, with standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling Floors and stairwells are protected before anything is carried out.


Overview
Clearance services in Richmond TW9 is a fixed-price visit for renter-heavy homes in Richmond upon Thames, most of them Georgian and early Victorian. 2,969 households sit inside this TW9 patch, 68% of them flats, so we quote on access near Richmond Park and Richmond Hill rather than a London average.
How it works
Step 1
Send photos of each room or a walk-through video and you get a fixed price, not a per-hour guess.
Step 2
Volume, tip charges, permits and any access cost itemised in one figure with the waste-carrier licence number on it.
Step 3
Anything reusable is set aside for reuse or charity before the rest is loaded.
Step 4
The crew carries everything out; you never need to move items to the kerb.
Step 5
Waste transfer note with the site, weight and date arrives by email the same day.
Why choose us
We are a registered upper-tier waste carrier and issue a waste transfer note for every load — the document that protects you from a fly-tipping fine if your waste is later found dumped.
Standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling. Steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ.
Most borough bookings are covered within 48 hours, and same-day slots are usually available before 10am. Richmond (District, Overground, South Western) is the nearest station, so a TW9 visit rarely needs a whole morning set aside.
We expect dot-and-dab plasterboard over blockwork; locally that also means with metal stud partitions between rooms, and steep richmond hill, conservation-area lanes, riverside flood-zone loading and tight cpz in TW9, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is short screws that grip only the board and slowly lever it off the dabs, as the Richmond stock goes, the reality on the streets around Richmond Park and Richmond Hill.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Single item collection | £45 | 20–40 min | One sofa, mattress or fridge carried out and weighed in at a licensed transfer station. |
| Quarter-load (approx. 3 cubic yards) | £120 | 45–75 min | Priced on volume in the van plus tip weight, not on how long the crew is on site. |
| Half-load (approx. 6 cubic yards) | £200 | 1–2 hrs | A typical garage or one-bedroom flat clear-out including loose bagged waste. |
| Full Luton load (approx. 12 cubic yards) | £380 | 2–4 hrs | Full van, two crew, transfer-station charge and the waste transfer note included. |
| Fridge, freezer or air-con unit | £65 | 20–30 min | Gas-containing appliances go to a WEEE-permitted site, which charges per unit. |
| Garden or builders' waste, per cubic yard | £70 | By volume | Soil, rubble and hardcore are heavy: those loads are capped by weight, not space. |
Single item collection
£45 · 20–40 min
One sofa, mattress or fridge carried out and weighed in at a licensed transfer station.
Quarter-load (approx. 3 cubic yards)
£120 · 45–75 min
Priced on volume in the van plus tip weight, not on how long the crew is on site.
Half-load (approx. 6 cubic yards)
£200 · 1–2 hrs
A typical garage or one-bedroom flat clear-out including loose bagged waste.
Full Luton load (approx. 12 cubic yards)
£380 · 2–4 hrs
Full van, two crew, transfer-station charge and the waste transfer note included.
Fridge, freezer or air-con unit
£65 · 20–30 min
Gas-containing appliances go to a WEEE-permitted site, which charges per unit.
Garden or builders' waste, per cubic yard
£70 · By volume
Soil, rubble and hardcore are heavy: those loads are capped by weight, not space.
Domestic prices are the total you pay. Landlord and commercial invoices are quoted plus VAT at 20%. Where a permit, bay suspension, ULEZ or Congestion Charge applies it is itemised in the written quote before the crew is booked, never added afterwards.
Scope
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
Really pleased to have used Hello Services. We had a shed we needed assembling, and Adam made sure it went up smoothly. It was such a relief to see him assess the base, judge what needed doing, and then at the end of the day a brand new shed was standing strong and tall in… Read in full →
Hannah and her friend were friendly and thoughtful. They were very professional and hard working. They also turned a junk room into a nice bedroom. I cannot thank them or praise them enough.
Read all 11 Clearance and waste removal reviews across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Whole-property clears, probate and end-of-tenancy strip-outs, sorted room by room.
When the load is moving somewhere rather than going to a transfer station.
Local moving crews working from the same borough, not across the city.
A van and driver for the load you have, priced by size rather than by guesswork.
Working in Richmond
Richmond TW9 is Georgian and early Victorian and renter-heavy: 68% of homes here are flats and 32% are houses, across 2,969 households (ONS Census 2021).
Because 43% of Richmond is privately rented and 6% socially rented, a lot of TW9 work is agreed with a landlord or managing agent rather than the person opening the door.
Expect dot-and-dab plasterboard over blockwork; locally that also means with metal stud partitions between rooms, and steep richmond hill, conservation-area lanes, riverside flood-zone loading and tight cpz behind the plaster in TW9. That is why fixings are picked in the room rather than off a van shelf, and why short screws that grip only the board and slowly lever it off the dabs, as the Richmond stock goes, the reality on the streets around Richmond Park and Richmond Hill is the fault we are called back to undo.
The green, the riverside terrace and the park gates at the top of the hill. That character decides the practical detail of clearance services here far more than the borough boundary does. Richmond is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ. Nearest station is Richmond (District, Overground, South Western), and standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling.
Area at a glance
Who lives in Richmond and what they live in decides how clearance services is quoted and how long a visit takes. These are the published Census 2021 figures for the Richmond Central neighbourhood itself — not Richmond upon Thames-wide averages, and not estimates.
6,472
Residents
Richmond Central neighbourhood, Census 2021
2,969
Households
Median age 40.1
Flats vs houses
Residents by sex
Single-person households
35.6%
Privately rented
42.6%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Richmond Central (E02000791) — the published geography that covers Richmond, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the TW9 district: 51.4696, -0.2924 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Single item collection starts at £45 in Richmond on the Richmond rounds, with Richmond upon Thames parking rules in play, and every job is quoted as a fixed written price before a fitter is booked. Volume and weight set the price. Access adds to it: stairs above the second floor with no lift, red-route frontages and permit-only bays are the three things that move a London quote on the streets near Richmond Park and Richmond Hill — and 6% social-rented stock nearby, with 2,969 households on this patch.
A quarter-load starts at £120 and a half-load at £200, priced on the volume in the van rather than the hour in Richmond, with 51% owner-occupation locally. Loads collected around Richmond Park and Richmond Hill are usually quoted from photos on Richmond upon Thames bookings, with this being a short walk from Richmond (District, Overground, South Western) — and Richmond Park and Richmond Hill a few streets away, so the figure you are given before the crew leaves is the figure you pay.
Often, yes. London Borough of Richmond upon Thames runs permit-only bays across much of Richmond in this 68% flats neighbourhood, with this being London Borough of Richmond upon Thames territory — and 68% of homes here being flats, and where a suspension is needed we arrange it and itemise the cost in the quote instead of adding it afterwards.
Yes. 68% of homes here are flats, with 32% of Richmond homes being houses — and 2,969 households on this patch, so lift bookings, shared stairwells and porter sign-in are routine for us — tell us the floor and whether there is a lift and the crew size is set for it on the Richmond rounds.
Every load comes with a waste transfer note emailed the same day, naming the transfer station, weight and date in Richmond, with 2,969 households on this patch. With 43% of Richmond homes privately rented, that document is what most letting agents ask for at check-out on this side of Richmond upon Thames, with 36% one-person households here.
Hazardous waste — asbestos, paint tins, solvents, gas bottles and clinical waste need a specialist carrier; Structural demolition or removal of anything fixed to the building; Loft or cellar clears where the access is unsafe until it has been surveyed across TW9 — and Richmond Park and Richmond Hill a few streets away, with Richmond upon Thames parking rules in play. Anything outside that scope is quoted separately so the Richmond TW9 price you agree is the price you pay around Richmond (District, Overground, South Western), with 32% of Richmond homes being houses.
All three. With 43% of Richmond privately rented and 51% owner-occupied, roughly half the TW9 diary is agent- or landlord-instructed and invoiced separately from the person at the door in Richmond — and Richmond Park and Richmond Hill a few streets away, with 68% of homes here being flats.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Richmond TW9 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of richmond upon thames.
No deposit is taken until the price and slot are confirmed in writing.