Crew sized to the job
Standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling. Narrow streets with permit bays, level crossings and conservation-area frontages.
Richmond upon Thames · TW9 · Clearance services
Same-week slots · Fully insured · Local Kew fitters · Fixed written pricesClearance services for Kew (TW9) households — 4,163 of them, 41% in flats. From £45 fixed, standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling Licensed carriers, a waste transfer note the same day.


Overview
Booked mostly by owner-occupier-led households around Kew Gardens, clearance services here covers supply-free fitting from £45. With 41% of Kew's 4,163 homes in flats, lift access and stair carries in TW9 shape the slot length we hold.
How it works
Step 1
Send photos of each room or a walk-through video and you get a fixed price, not a per-hour guess.
Step 2
Volume, tip charges, permits and any access cost itemised in one figure with the waste-carrier licence number on it.
Step 3
Anything reusable is set aside for reuse or charity before the rest is loaded.
Step 4
The crew carries everything out; you never need to move items to the kerb.
Step 5
Waste transfer note with the site, weight and date arrives by email the same day.
Why choose us
Standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling. Narrow streets with permit bays, level crossings and conservation-area frontages.
Most borough bookings are covered within 48 hours, and same-day slots are usually available before 10am. Kew Gardens (District, Overground) is the nearest station, so a TW9 visit rarely needs a whole morning set aside.
We expect solid London stock brick in TW9, some of it dry-lined during a later refurbishment — measured on the walk in from Kew Gardens (District, Overground) rather than assumed from a map in TW9, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is fixings landing in soft lime mortar joints instead of the brick body on these streets — and narrow streets with permit bays, level crossings and conservation-area frontages.
We are a registered upper-tier waste carrier and issue a waste transfer note for every load — the document that protects you from a fly-tipping fine if your waste is later found dumped.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Single item collection | £45 | 20–40 min | One sofa, mattress or fridge carried out and weighed in at a licensed transfer station. |
| Quarter-load (approx. 3 cubic yards) | £120 | 45–75 min | Priced on volume in the van plus tip weight, not on how long the crew is on site. |
| Half-load (approx. 6 cubic yards) | £200 | 1–2 hrs | A typical garage or one-bedroom flat clear-out including loose bagged waste. |
| Full Luton load (approx. 12 cubic yards) | £380 | 2–4 hrs | Full van, two crew, transfer-station charge and the waste transfer note included. |
| Fridge, freezer or air-con unit | £65 | 20–30 min | Gas-containing appliances go to a WEEE-permitted site, which charges per unit. |
| Garden or builders' waste, per cubic yard | £70 | By volume | Soil, rubble and hardcore are heavy: those loads are capped by weight, not space. |
Single item collection
£45 · 20–40 min
One sofa, mattress or fridge carried out and weighed in at a licensed transfer station.
Quarter-load (approx. 3 cubic yards)
£120 · 45–75 min
Priced on volume in the van plus tip weight, not on how long the crew is on site.
Half-load (approx. 6 cubic yards)
£200 · 1–2 hrs
A typical garage or one-bedroom flat clear-out including loose bagged waste.
Full Luton load (approx. 12 cubic yards)
£380 · 2–4 hrs
Full van, two crew, transfer-station charge and the waste transfer note included.
Fridge, freezer or air-con unit
£65 · 20–30 min
Gas-containing appliances go to a WEEE-permitted site, which charges per unit.
Garden or builders' waste, per cubic yard
£70 · By volume
Soil, rubble and hardcore are heavy: those loads are capped by weight, not space.
Domestic prices are the total you pay. Landlord and commercial invoices are quoted plus VAT at 20%. Where a permit, bay suspension, ULEZ or Congestion Charge applies it is itemised in the written quote before the crew is booked, never added afterwards.
Scope
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
Really pleased to have used Hello Services. We had a shed we needed assembling, and Adam made sure it went up smoothly. It was such a relief to see him assess the base, judge what needed doing, and then at the end of the day a brand new shed was standing strong and tall in… Read in full →
Hannah and her friend were friendly and thoughtful. They were very professional and hard working. They also turned a junk room into a nice bedroom. I cannot thank them or praise them enough.
Read all 11 Clearance and waste removal reviews across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Whole-property clears, probate and end-of-tenancy strip-outs, sorted room by room.
When the load is moving somewhere rather than going to a transfer station.
Local moving crews working from the same borough, not across the city.
A van and driver for the load you have, priced by size rather than by guesswork.
Working in Kew
Walk Kew from Kew Gardens outwards and the mainly Edwardian pattern is obvious: 41% of the 4,163 households in TW9 live in flats, 59% in houses.
Private renting sits at 30% and owner-occupation at 64%; the first group books clearance services at short notice, the second plans it.
Expect solid London stock brick in TW9, some of it dry-lined during a later refurbishment — measured on the walk in from Kew Gardens (District, Overground) rather than assumed from a map behind the plaster in TW9. That is why fixings are picked in the room rather than off a van shelf, and why fixings landing in soft lime mortar joints instead of the brick body on these streets — and narrow streets with permit bays, level crossings and conservation-area frontages is the fault we are called back to undo.
Anyone who knows Kew knows the pattern near Kew Gardens: the botanic gardens, the green and Edwardian family streets around them. We plan the TW9 visit around it. Kew is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: narrow streets with permit bays, level crossings and conservation-area frontages. Kew Gardens (District, Overground) is the nearest station, and standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling.
Area at a glance
Who lives in Kew and what they live in decides how clearance services is quoted and how long a visit takes. These are the published Census 2021 figures for the Kew Gardens neighbourhood itself — not Richmond upon Thames-wide averages, and not estimates.
9,714
Residents
Kew Gardens neighbourhood, Census 2021
4,163
Households
Median age 42.9
Flats vs houses
Residents by sex
Single-person households
30%
Privately rented
30%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Kew Gardens (E02000785) — the published geography that covers Kew, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the TW9 district: 51.4696, -0.2924 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Single item collection starts at £45 in Kew on Richmond upon Thames bookings, with 6% social-rented stock nearby, and every job is quoted as a fixed written price before a fitter is booked. Volume and weight set the price. Access adds to it: stairs above the second floor with no lift, red-route frontages and permit-only bays are the three things that move a London quote on TW9 jobs — and this being a short walk from Kew Gardens (District, Overground), with Kew Gardens a few streets away.
A quarter-load starts at £120 and a half-load at £200, priced on the volume in the van rather than the hour on the Kew rounds, with 6% social-rented stock nearby. Loads collected around Kew Gardens are usually quoted from photos on TW9 jobs, with 59% of Kew homes being houses, so the figure you are given before the crew leaves is the figure you pay.
Often, yes. London Borough of Richmond upon Thames runs permit-only bays across much of Kew on this side of Richmond upon Thames, with 59% of Kew homes being houses — and 30% of TW9 homes being privately rented, and where a suspension is needed we arrange it and itemise the cost in the quote instead of adding it afterwards.
Yes. 41% of homes here are flats, with 30% of TW9 homes being privately rented — and 41% of homes here being flats, so lift bookings, shared stairwells and porter sign-in are routine for us — tell us the floor and whether there is a lift and the crew size is set for it on TW9 jobs.
Every load comes with a waste transfer note emailed the same day, naming the transfer station, weight and date on Richmond upon Thames bookings, with 59% of Kew homes being houses. With 30% of Kew homes privately rented, that document is what most letting agents ask for at check-out on the streets near Kew Gardens, with 6% social-rented stock nearby.
All three. With 30% of Kew privately rented and 64% owner-occupied, roughly half the TW9 diary is agent- or landlord-instructed and invoiced separately from the person at the door around Kew Gardens (District, Overground) — and a median age of 43 in this neighbourhood, with 30% one-person households here.
Kew Gardens is the marker we route to on this side of Richmond upon Thames, with 30% one-person households here, and narrow streets with permit bays, level crossings and conservation-area frontages. A TW9 slot added to an existing Richmond upon Thames round usually lands the same week rather than the next in Kew, with 4,163 households on this patch.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Kew TW9 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of richmond upon thames.
No deposit is taken until the price and slot are confirmed in writing.