Richmond TW9 is Georgian and early Victorian and renter-heavy: 68% of homes here are flats and 32% are houses, across 2,969 households (ONS Census 2021).
Because 43% of Richmond is privately rented and 6% socially rented, a lot of TW9 work is agreed with a landlord or managing agent rather than the person opening the door.
Expect dot-and-dab plasterboard over blockwork in Richmond, with metal stud partitions between rooms, and with 43% of homes here privately rented, it sets the booking date as often as the job does behind the plaster in TW9. That is why fixings are picked in the room rather than off a van shelf, and why short screws that grip only the board and slowly lever it off the dabs, as the Richmond stock goes, a median age of 40 in this neighbourhood shapes what gets ordered here is the fault we are called back to undo.
The green, the riverside terrace and the park gates at the top of the hill. That character decides the practical detail of rubbish removal here far more than the borough boundary does. Richmond is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ — one reason one person and a car for boot-loads; two crew and a 3.5-tonne Luton for anything from a quarter-load upward. Fitters travelling in use Richmond (District, Overground, South Western).