Walk Richmond from Richmond Park and Richmond Hill outwards and the Georgian and early Victorian pattern is obvious: 68% of the 2,969 households in TW9 live in flats, 32% in houses.
Owner-occupation runs at 51% in Richmond, so alongside the 43% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Richmond substrates run to dot-and-dab plasterboard over blockwork; locally that also means with metal stud partitions between rooms — where 51% owner-occupation means the same home is booked again rather than a new tenant each year. Nothing is drilled until the wall has been sounded, because in TW9, short screws that grip only the board and slowly lever it off the dabs — which is why London Borough of Richmond upon Thames kerb rules get settled before the van is loaded is the mistake that costs a TW9 customer twice.
Two streets can behave very differently in Richmond: the green, the riverside terrace and the park gates at the top of the hill. The quote reflects the street the job is actually on. Richmond is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ. Nearest station is Richmond (District, Overground, South Western), and two crew and a Luton with a sack barrow; three for American fridge-freezers, range cookers and basement carries.