Newham · E16 · End of tenancy
Custom House Check-Out Cleaning — E16
Moving out of a E16 property? Our Custom House end of tenancy teams work across Newham and all of E16, cleaning against the agent's inventory list so the deposit conversation is about wear and tear, not cleanliness.
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- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
- 72-hour deposit-back re-clean guarantee
- Agent-approved checklist and photo record
- Oven deep clean included — never an add-on
- Fixed price: parking, permits and ULEZ inside it
The service, locally
End of tenancy cleaning in Custom House E16
Much of E16 is managed apartment living — concierge sign-in, booked goods lifts, integrated appliances and balconies — so access is arranged with the building before the Custom House team arrives, not at the intercom.
- Studio check-out from
- £165Studio check-out from
- Custom House privately rented
- 24%Custom House privately rented
- Re-clean guarantee
- 72hrRe-clean guarantee
- Households in Custom House
- 3,330Households in Custom House
Instant estimate
Price your Custom House check-out clean in under a minute
Custom House E16
Your fixed price band
£285–£330
Typically 5–7 hrs on site. Oven deep clean is always included.
- ULEZ applies here and is inside the band above. Newham is outside the Congestion Charge zone.
- London Borough of Newham parking permits are arranged and paid for by us, not added to your invoice.
- Includes the 72-hour re-clean guarantee if the check-out report flags cleaning.
Check-out cleaning in this postcode
How a Custom House E16 check-out actually works
- Tell us the property size and check-out datePick studio to 5-bed, say whether it is furnished or empty, and give us the date the keys go back. No survey and no site visit.
- Get a fixed price, on screenThe price is fixed against the property size and add-ons you choose. Parking, permits, ULEZ and the Congestion Charge are already inside it.
- Book your slot, often within 48 hoursMost London check-outs are booked within 48 hours, including weekends. Peak weeks in late June to September fill fastest.
- Full room-by-room clean against the agent checklistA DBS-checked team works the inventory list: oven interior, appliance seals, limescale, cupboard interiors, skirtings, sockets, window tracks, floors.
- Photos, checklist and a free re-clean if flaggedYou get a photo record and the completed checklist to send your agent. If the check-out report flags cleaning within 72 hours, we return and re-clean those items free.
The checklist
Everything we clean room by room
Kitchen
- Oven interior, roof, sides and base degreased
+ 13 more kitchen items on the printed checklist.
Bathroom and WC
- Limescale removed from shower screen and glass
+ 9 more bathroom and wc items on the printed checklist.
Bedrooms and living areas
- Skirting boards wiped along their full length
+ 8 more bedrooms and living areas items on the printed checklist.
Floors
- Full HEPA vacuum including edges and under furniture
+ 4 more floors items on the printed checklist.
Windows and doors
- Internal glass cleaned streak-free
+ 4 more windows and doors items on the printed checklist.
Not included
- Exterior windows above ground floor without access equipment
- Garden clearance, jet washing and green-waste removal
- Mould caused by damp or disrepair — that is a landlord repair, not a clean
Fixed prices
End of tenancy prices in Custom House E16
| Property size | Furnished | Unfurnished | Typical time |
|---|---|---|---|
| Studio | £185 | £165 | 3–4 hrs |
| 1 bedroom | £225 | £199 | 4–5 hrs |
| 2 bedroom | £285 | £255 | 5–7 hrs |
| 3 bedroom | £350 | £315 | 6–8 hrs |
| 4 bedroom | £425 | £385 | 8–10 hrs |
| 5 bedroom+ | £495 | £445 | 9–12 hrs |
All prices are in GBP and are the price you pay. Domestic end-of-tenancy cleaning is supplied VAT-free where the cleaner is self-employed; landlord and letting-agent contracts invoiced through the company are quoted plus VAT at 20%.
Add-ons and local costs
What can change the price in Custom House E16
| Add-on | From | Time |
|---|---|---|
| Carpet steam cleaning | £45 | 30–45 min / room |
| Upholstery cleaning | £75 | 45–60 min |
| Exterior window cleaning | £60 | 1–2 hrs |
- Parking and permits
- Construction diversions, estate service roads and new blocks with booked lifts. Any permit, suspension or dispensation in London Borough of Newham's zone is arranged and paid for by us.
- Controlled parking hours
- London Borough of Newham operates controlled parking across most of Newham; we check the exact street's hours at booking so the team is not moving the van mid-clean.
Deposit protection
What loses deposits in Custom House and how we stop it
- Oven interior, racks and door glass — the single most flagged item on any check-out report
- Limescale on shower screens, taps and toilets; London's water is hard in every borough
Your rights at check-out
Under the Tenant Fees Act 2019 a tenancy signed on or after 1 June 2019 cannot require you to pay for professional cleaning. It can require the property back as clean as at check-in, evidenced against the inventory — which is why we hand you a dated photo record with the completed checklist. General guidance, not legal advice.
Get my Custom House priceCoverage
Check-out cleans around Custom House E16
Nearby areas we also cover
- End of tenancy cleaning in Royal DocksE16 · under ½ mileE16
- End of tenancy cleaning in Canning TownE16 · under ½ mileE16
- End of tenancy cleaning in North Woolwich and SilvertownE16 · under ½ mileE16
- End of tenancy cleaning in PlaistowE13 · 1.2 milesE13
- End of tenancy cleaning in West Ham and PlaistowE13 · 1.2 milesE13
- End of tenancy cleaning in Upton ParkE13 · 1.2 milesE13
- End of tenancy cleaning in BecktonE6 · 1.5 milesE6
- End of tenancy cleaning in East HamE6 · 1.5 milesE6
Related services
Other cleaning we run in Custom House E16
Appliance and oven cleaning
Every appliance in a E16 let cleaned to inventory standard, including the parts the clerk photographs.
Hoarder clean-up
Heavily overloaded Custom House properties cleared with care before the tenancy clean can even begin.
Jet washing
Paths, patios and bin stores at Custom House addresses jet washed so the exterior matches the check-out standard inside.
Pre-sale cleaning
Selling rather than re-letting in E16? The photography-day presentation clean instead of the inventory one.
Deep cleaning
A full reset for Custom House homes that are staying lived in — same detail, no inventory report.
Regular domestic cleaning
Weekly or fortnightly visits with the same cleaner across E16, from two hours.
After builders cleaning
Fine-dust removal after a Custom House refurbishment, before the property is re-let or photographed.
Oven cleaning
Standalone dip-tank oven clean in E16 when the rest of the property is already done.
Carpet cleaning
Extraction cleaning for E16 flats where the carpet is the last thing on the report.
Upholstery cleaning
Sofas and mattresses in furnished Custom House lets, cleaned and deodorised on the same visit.
Window cleaning
Internal glass is in the tenancy clean; exteriors to third floor are booked here for E16.
Airbnb changeover
Short-let turnarounds in Custom House with linen change, restock and a photo report before check-in.
Communal area cleaning
Blocks around Custom House: entrance glass, corridors, stairs, lift interiors and bin stores.
Office cleaning
Commercial leases in E16 that need the same check-out standard when the lease ends.
About the area
Custom House in context
Ask in E16 what marks Custom House out and Custom House station and Victoria Dock comes up first. Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line.
Where Custom House sits in our coverage
Custom House is one of the neighbourhoods on our end of tenancy cleaning in Newham page, which sits under end of tenancy cleaning across London. Same-week crews working this postcode also cover end of tenancy cleaning in Royal Docks E16 (under ½ mile), end of tenancy cleaning in Canning Town E16 (under ½ mile), end of tenancy cleaning in Plaistow E13 (1.2 miles), end of tenancy cleaning in West Ham and Plaistow E13 (1.2 miles) and end of tenancy cleaning in Beckton E6 (1.5 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Custom House.
Most booked alongside this in Custom House
- Postcode districts
- E16
- Nearest station
- Custom House (Elizabeth line, DLR)
- Housing stock
- New-build flats, 1960s estate maisonettes and terraced housing.
Area at a glance
Custom House E16 by the numbers
Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
- Median age
- 32.9
- Owner-occupied
- 26.2%
- Social rented
- 49%
- Postcode districts
- E16
- Nearest station
- Custom House
- Parking
- CPZ + ULEZ
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0302 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Questions
Custom House E16 end of tenancy questions, answered
A 2-bedroom end of tenancy clean in Custom House starts at £255 unfurnished and £285 furnished for Custom House (E16) addresses, with this being London Borough of Newham territory — and 26% one-person households here, and normally takes a two-cleaner team five to seven hours.
We guarantee the cleaning element, which is the most commonly disputed part of a check-out on Newham bookings. If the report flags cleaning within 72 hours we return and re-clean free in this 50% flats neighbourhood. Near Custom House station and Victoria Dock that usually means an earlier start so the van can be unloaded once.
A tenancy signed on or after 1 June 2019 cannot require you to pay for professional cleaning as a condition of the tenancy under the Tenant Fees Act 2019 on the Custom House rounds — and 50% of Custom House homes being houses, with 26% one-person households here.
Yes. Send us the check-out report within 72 hours of our visit and we return to re-clean the flagged items at no cost, usually within 48 hours on Newham bookings — and 24% of E16 homes being privately rented, with 26% one-person households here.
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.
Book your Custom House E16 check-out clean
Fixed price on screen, seven-day availability, agent-approved checklist and a 72-hour re-clean guarantee. Call 020 3633 4555 or get your price online in under a minute.
End of Tenancy Cleaning reviews from Greater London customers
4.5 ★ from 3,131 Trustpilot reviewsAmazing service from these guys. Arrived 15 mins early to start promptly and were done with a 2 bed / 2 bath flat in under 3hrs. Simply amazing. The finished result was out of this world, the kitchen appliances were quite dirty and they were like brand new afterwards including the oven! I cannot recommend… Read in full →
I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We… Read in full →
I asked Hello Services for a deep clean of the carpets of a house in London we were moving into. Loqman and his colleague arrived on time and were incredibly fast in firstly hoovering all to be worked on and then deep cleaning a total of seven sets of carpets across our first and second… Read in full →
Read all 108 End of Tenancy Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.