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Newham · E16

Professional Cleaning in Custom House, E16

We provide cleaning services in Custom House (E16) in Newham, from single visits to weekly schedules. Every E16 address is covered, and the work is planned around what Custom House is actually built from: new-build flats, 1960s estate maisonettes and terraced housing.

E16
  • DBS-checked cleaners, fully insured
  • Fixed prices — parking and ULEZ included
  • Custom House covered seven days a week
  • 72-hour re-clean guarantee on tenancy work
Hello Services housekeeper in branded uniform wiping down a kitchen hob during a regular domestic clean — Custom House, E16 in Newham

The service, locally

House and flat cleaning in Custom House E16

Much of E16 is apartment living — fob entry, goods lifts and shared corridors — so access is arranged with the building before the clean, not on the doorstep.

Access and parking here: Construction diversions, estate service roads and new blocks with booked lifts.

Newham households
115,511Newham households
Homes that are flats
52.7%Homes that are flats
Privately rented
38.5%Privately rented
Cleaning from
£22/hrCleaning from

Instant estimate

Price your Custom House clean in under a minute

Choose the service and property size — the estimate updates as you go and matches the fixed price we hold on the day.

Instant estimate

Price a clean in Custom House E16

£65–£80

Typically 3 hours on site

  • ULEZ applies to this address and is already inside the price; no Congestion Charge here.
  • Minimum booking 2 hours. Parking or permit costs in Newham are covered by us.
  • Concierge sign-in and service-lift booking are arranged by us before the visit.
Get Quote

How it works

Why Custom House E16 homes need their own approach

Four steps from first quote to a finished clean — the same process on every E16 job we take.
  1. Tell us the property and the serviceGive us the postcode, the property size and what you need cleaned — regular, deep, end of tenancy or after builders.
  2. Get a fixed price instantlyYou get a fixed price on screen. No home survey, no call-back, and no separate charge for parking, ULEZ or products.
  3. Pick a slot, including evenings and weekendsChoose any day of the week, including evenings and weekends, and tell us how the team gets in — key, concierge, fob or key-safe.
  4. Your vetted cleaner arrives with everythingA DBS-checked cleaner arrives with HEPA vacuums, microfibre systems and eco products. You do not need to supply anything.
  5. Walk the checklist, then rebook or set a scheduleWalk the room-by-room checklist with the cleaner, flag anything you want redone, then rebook or set a weekly or fortnightly schedule.

Why Hello Services

What Custom House clients get from us

DBS-checked, reference-vetted cleaners

Every cleaner is identity-checked, reference-checked and DBS-screened before their first job on the streets near Custom House station and Victoria Dock. You get a named cleaner, not an anonymous slot across E16.

Fixed pricing, no call-out or charge extras

The price quoted is the price invoiced. Congestion Charge, ULEZ and permit costs for Custom House are already inside it — there is no travel surcharge and no call-out fee around Custom House (Elizabeth line, DLR), with 24% of E16 homes being privately rented.

Equipment and eco products included

Teams arrive with HEPA vacuums, microfibre systems, steam and COSHH-compliant eco products for Custom House (E16) addresses. You do not need to supply anything, or store anything afterwards in this 50% flats neighbourhood.

Deposit-back re-clean guarantee

If a check-out report flags cleaning within 72 hours of an end-of-tenancy clean, we return and re-clean the flagged items free of charge on E16 jobs, with this being London Borough of Newham territory.

Same cleaner on recurring bookings

Weekly and fortnightly customers keep the same cleaner on this side of Newham — and Custom House station and Victoria Dock a few streets away, with this being London Borough of Newham territory, so nobody has to re-explain the flat, the alarm code or which floor finish hates a wet mop.

Concierge, fob and service-lift access handled

In Custom House's managed blocks we book the goods lift, register the team with the concierge and clear loading-bay time before the visit across E16, with 24% of E16 homes being privately rented — and 50% of Custom House homes being houses, so the clean starts on the hour instead of at the intercom.

Fixed prices

Cleaning prices in Custom House E16

Every price below is the price you pay in E16. Parking, permits, ULEZ, products and equipment are already inside it.
Fixed cleaning prices for Custom House, E16
ServiceSizeFromTypical timeIncludedNot included
Regular domestic cleanPer hour£222–4 hrsKitchen, bathrooms, floors, dusting, beds, bins. Equipment and products included.Inside oven, inside windows above ground floor, carpets.
Deep cleanStudio£1603–4 hrsEverything in a regular clean plus inside appliances, limescale, skirtings, doors and frames.Carpet extraction, external windows, balconies.
Deep clean1 bed£1954–5 hrsFull property detail clean including cupboard interiors and extractor filters.Carpet extraction, external windows.
Deep clean2 bed£2405–6 hrsTwo-cleaner team, all rooms, appliance interiors and descaling.Carpet extraction, external windows.
Deep clean3 bed£3006–7 hrsTwo- to three-cleaner team, whole property, stairs and landings.Carpet extraction, external windows.
Deep clean4 bed+£3607–9 hrsThree-cleaner team, whole property, loft rooms and second bathrooms.Carpet extraction, external windows.
End of tenancy cleanStudio£1853–4 hrsInventory-standard clean, oven, fridge, cupboards, limescale, internal glass. 72-hour re-clean guarantee.Carpets (add below), garden, exterior.
End of tenancy clean1 bed£2254–5 hrsInventory-standard clean with appliance interiors and window tracks.Carpets, garden, exterior.
End of tenancy clean2 bed£2855–7 hrsTwo-cleaner inventory clean, all appliances, all cupboards.Carpets, garden, exterior.
End of tenancy clean3 bed£3506–8 hrsTeam clean to check-out standard, stairs, landings, two bathrooms.Carpets, garden, exterior.
End of tenancy clean4 bed+£4258–10 hrsFull team, whole house, all appliances and all glass internally.Carpets, garden, exterior.
After builders cleanPer room£952–3 hrs / roomFine dust removal, film and paint spots, frames, tracks, floors sealed clean.Skip hire, waste removal, external render.
Oven cleanSingle oven£651–2 hrsDip-tank clean of racks and trays, door glass split and cleaned, hob and extractor filters.Repairs, replacement bulbs or seals.
Carpet cleaningPer room£4530–45 min / roomHot-water extraction, pre-spray, traffic-lane and pet treatment.Stain guarantees on dye-based stains.
Upholstery cleaning3-seat sofa£7545–60 minExtraction clean, deodoriser, fabric test patch first.Leather restoration, structural repair.
Window cleaningInternal + external£601–2 hrsGlass, frames, sills and tracks; reach-and-wash externally to third floor.Above third floor without access equipment.
Communal area cleaningPer block visit£851–2 hrsEntrance glass, corridors, stairs, lift interior, bin store deodorise.Jet washing, bulky waste removal.
Airbnb changeoverPer turnaround£751.5–3 hrsFull reset, linen change, restock and photo report before check-in.Linen purchase, laundry service (add £25).
Office cleanPer hour£26ContractDesks, kitchens, washrooms, floors, waste and consumable restocking.Window externals, deep carpet work.
One-off spring cleanPer property£1804–7 hrsSeasonal reset: wardrobes, skirtings, internal glass, appliance interiors.Clearance and waste removal.
Weekly recurringPer hour£202–4 hrs / visitSame cleaner every week, discounted hourly rate, free rescheduling.Deep-clean tasks and appliance interiors.
Fortnightly recurringPer hour£212–4 hrs / visitSame cleaner every fortnight, discounted rate, key-safe access supported.Deep-clean tasks and appliance interiors.

Prices are shown in GBP and include VAT where applicable. Domestic cleaning is supplied VAT-free where the cleaner is self-employed; commercial contracts are quoted plus VAT at 20%.

About the area

Custom House in context

Custom House sits in Newham, served by Custom House (Elizabeth line, DLR). Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. Built for dockers and Beckton gasworks labour; the 2012 Games rebuilt Stratford and the Lower Lea valley wholesale.

What our teams actually walk into: new-build flats, 1960s estate maisonettes and terraced housing. With 52.7% of Newham stock being flats and 38.5% of households privately renting, the E16 workload splits between recurring domestic visits and tenancy turnarounds on short notice.

Getting a two-person team and their kit to the door is a real constraint here. Construction diversions, estate service roads and new blocks with booked lifts. Newham sits outside the Congestion Charge zone and inside ULEZ. London Borough of Newham's permit map is checked at booking, and any permit, dispensation or charge is priced in up front rather than added afterwards.

Where Custom House sits in our coverage

Custom House is one of the neighbourhoods on our cleaning in Newham page, which sits under cleaning across London. Same-week crews working this postcode also cover cleaning in Royal Docks E16 (under ½ mile), cleaning in Canning Town E16 (under ½ mile), cleaning in Plaistow E13 (1.2 miles), cleaning in West Ham and Plaistow E13 (1.2 miles) and cleaning in Beckton E6 (1.5 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Custom House.

Most booked alongside this in Custom House

Postcode districts
E16
Nearest station
Custom House (Elizabeth line, DLR)
Housing stock
New-build flats, 1960s estate maisonettes and terraced housing.
Landmark
Custom House station and Victoria Dock
Access, parking and permits
Construction diversions, estate service roads and new blocks with booked lifts.
Charging zones
ULEZ only

Area at a glance

Custom House E16 by the numbers

Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.

9,552

Residents

Custom House neighbourhood, Census 2021

3,330

Households

Median age 32.9

Flats vs houses

Flats 50.3%Houses 49.6%

Residents by sex

Male48.2%
Female51.8%

Single-person households

26%

Privately rented

24.4%

Median age
32.9
Owner-occupied
26.2%
Social rented
49%
Postcode districts
E16
Nearest station
Custom House
Parking
CPZ + ULEZ

Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0302Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).

Questions

Custom House E16 cleaning questions, answered

Regular domestic cleaning in Custom House starts at £22 per hour with a two-hour minimum on the Custom House rounds, with this being London Borough of Newham territory — and Custom House station and Victoria Dock a few streets away, and one-off deep cleans are priced by property size — from £160 for a studio to £360 for a 4-bed. End-of-tenancy cleans in E16 run from £185 for a studio to £425 for a 4-bed on Newham bookings. Every price includes equipment, eco products, insurance and any parking or ULEZ cost on the streets near Custom House station and Victoria Dock.

Guides

Read before you book

Book a cleaner in Custom House E16

Fixed price on screen, seven-day availability, and a DBS-checked cleaner who brings everything. Call 020 3633 4555 or get your price online in under a minute.

Cleaning reviews from Greater London customers

4.5 ★ from 3,131 Trustpilot reviews
★★★★★Trustpilot
Amazing service from these guys. Arrived 15 mins early to start promptly and were done with a 2 bed / 2 bath flat in under 3hrs. Simply amazing. The finished result was out of this world, the kitchen appliances were quite dirty and they were like brand new afterwards including the oven! I cannot recommend… Read in full →
Stephen Pritchard, Lewisham · · View on Trustpilot
★★★★★Trustpilot
Cosmina and Gabriela turned up right on time to clean 4 bathrooms, 3 bedrooms, kitchen and dining room. They were friendly, quick and thorough. I couldn't believe it when they completed it all in 2.5 hours. My house is spotless and smells lovely. They brought their own equipment and products and got on with the… Read in full →
Dimple Mahida, Harrow · · View on Trustpilot
★★★★★Trustpilot
I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We… Read in full →
Fatema, Hounslow · · View on Trustpilot

Read all 287 Cleaning reviews from Greater London customers

4.5 out of 5 from 3,131 reviewsCheck on GoogleCheck on Trustpilot

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.