Newham · E16
Professional Cleaning in Custom House, E16
We provide cleaning services in Custom House (E16) in Newham, from single visits to weekly schedules. Every E16 address is covered, and the work is planned around what Custom House is actually built from: new-build flats, 1960s estate maisonettes and terraced housing.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,430 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
- DBS-checked cleaners, fully insured
- Fixed prices — parking and ULEZ included
- Custom House covered seven days a week
- 72-hour re-clean guarantee on tenancy work

The service, locally
House and flat cleaning in Custom House E16
Much of E16 is apartment living — fob entry, goods lifts and shared corridors — so access is arranged with the building before the clean, not on the doorstep.
Access and parking here: Construction diversions, estate service roads and new blocks with booked lifts.
- Newham households
- 115,511Newham households
- Homes that are flats
- 52.7%Homes that are flats
- Privately rented
- 38.5%Privately rented
- Cleaning from
- £22/hrCleaning from
Instant estimate
Price your Custom House clean in under a minute
Instant estimate
Price a clean in Custom House E16
£65–£80
Typically 3 hours on site
- ULEZ applies to this address and is already inside the price; no Congestion Charge here.
- Minimum booking 2 hours. Parking or permit costs in Newham are covered by us.
- Concierge sign-in and service-lift booking are arranged by us before the visit.
How it works
Why Custom House E16 homes need their own approach
- Tell us the property and the serviceGive us the postcode, the property size and what you need cleaned — regular, deep, end of tenancy or after builders.
- Get a fixed price instantlyYou get a fixed price on screen. No home survey, no call-back, and no separate charge for parking, ULEZ or products.
- Pick a slot, including evenings and weekendsChoose any day of the week, including evenings and weekends, and tell us how the team gets in — key, concierge, fob or key-safe.
- Your vetted cleaner arrives with everythingA DBS-checked cleaner arrives with HEPA vacuums, microfibre systems and eco products. You do not need to supply anything.
- Walk the checklist, then rebook or set a scheduleWalk the room-by-room checklist with the cleaner, flag anything you want redone, then rebook or set a weekly or fortnightly schedule.
Why Hello Services
What Custom House clients get from us
DBS-checked, reference-vetted cleaners
Every cleaner is identity-checked, reference-checked and DBS-screened before their first job on the streets near Custom House station and Victoria Dock. You get a named cleaner, not an anonymous slot across E16.
Fixed pricing, no call-out or charge extras
The price quoted is the price invoiced. Congestion Charge, ULEZ and permit costs for Custom House are already inside it — there is no travel surcharge and no call-out fee around Custom House (Elizabeth line, DLR), with 24% of E16 homes being privately rented.
Equipment and eco products included
Teams arrive with HEPA vacuums, microfibre systems, steam and COSHH-compliant eco products for Custom House (E16) addresses. You do not need to supply anything, or store anything afterwards in this 50% flats neighbourhood.
Deposit-back re-clean guarantee
If a check-out report flags cleaning within 72 hours of an end-of-tenancy clean, we return and re-clean the flagged items free of charge on E16 jobs, with this being London Borough of Newham territory.
Same cleaner on recurring bookings
Weekly and fortnightly customers keep the same cleaner on this side of Newham — and Custom House station and Victoria Dock a few streets away, with this being London Borough of Newham territory, so nobody has to re-explain the flat, the alarm code or which floor finish hates a wet mop.
Concierge, fob and service-lift access handled
In Custom House's managed blocks we book the goods lift, register the team with the concierge and clear loading-bay time before the visit across E16, with 24% of E16 homes being privately rented — and 50% of Custom House homes being houses, so the clean starts on the hour instead of at the intercom.
Fixed prices
Cleaning prices in Custom House E16
| Service | Size | From | Typical time | Included | Not included |
|---|---|---|---|---|---|
| Regular domestic clean | Per hour | £22 | 2–4 hrs | Kitchen, bathrooms, floors, dusting, beds, bins. Equipment and products included. | Inside oven, inside windows above ground floor, carpets. |
| Deep clean | Studio | £160 | 3–4 hrs | Everything in a regular clean plus inside appliances, limescale, skirtings, doors and frames. | Carpet extraction, external windows, balconies. |
| Deep clean | 1 bed | £195 | 4–5 hrs | Full property detail clean including cupboard interiors and extractor filters. | Carpet extraction, external windows. |
| Deep clean | 2 bed | £240 | 5–6 hrs | Two-cleaner team, all rooms, appliance interiors and descaling. | Carpet extraction, external windows. |
| Deep clean | 3 bed | £300 | 6–7 hrs | Two- to three-cleaner team, whole property, stairs and landings. | Carpet extraction, external windows. |
| Deep clean | 4 bed+ | £360 | 7–9 hrs | Three-cleaner team, whole property, loft rooms and second bathrooms. | Carpet extraction, external windows. |
| End of tenancy clean | Studio | £185 | 3–4 hrs | Inventory-standard clean, oven, fridge, cupboards, limescale, internal glass. 72-hour re-clean guarantee. | Carpets (add below), garden, exterior. |
| End of tenancy clean | 1 bed | £225 | 4–5 hrs | Inventory-standard clean with appliance interiors and window tracks. | Carpets, garden, exterior. |
| End of tenancy clean | 2 bed | £285 | 5–7 hrs | Two-cleaner inventory clean, all appliances, all cupboards. | Carpets, garden, exterior. |
| End of tenancy clean | 3 bed | £350 | 6–8 hrs | Team clean to check-out standard, stairs, landings, two bathrooms. | Carpets, garden, exterior. |
| End of tenancy clean | 4 bed+ | £425 | 8–10 hrs | Full team, whole house, all appliances and all glass internally. | Carpets, garden, exterior. |
| After builders clean | Per room | £95 | 2–3 hrs / room | Fine dust removal, film and paint spots, frames, tracks, floors sealed clean. | Skip hire, waste removal, external render. |
| Oven clean | Single oven | £65 | 1–2 hrs | Dip-tank clean of racks and trays, door glass split and cleaned, hob and extractor filters. | Repairs, replacement bulbs or seals. |
| Carpet cleaning | Per room | £45 | 30–45 min / room | Hot-water extraction, pre-spray, traffic-lane and pet treatment. | Stain guarantees on dye-based stains. |
| Upholstery cleaning | 3-seat sofa | £75 | 45–60 min | Extraction clean, deodoriser, fabric test patch first. | Leather restoration, structural repair. |
| Window cleaning | Internal + external | £60 | 1–2 hrs | Glass, frames, sills and tracks; reach-and-wash externally to third floor. | Above third floor without access equipment. |
| Communal area cleaning | Per block visit | £85 | 1–2 hrs | Entrance glass, corridors, stairs, lift interior, bin store deodorise. | Jet washing, bulky waste removal. |
| Airbnb changeover | Per turnaround | £75 | 1.5–3 hrs | Full reset, linen change, restock and photo report before check-in. | Linen purchase, laundry service (add £25). |
| Office clean | Per hour | £26 | Contract | Desks, kitchens, washrooms, floors, waste and consumable restocking. | Window externals, deep carpet work. |
| One-off spring clean | Per property | £180 | 4–7 hrs | Seasonal reset: wardrobes, skirtings, internal glass, appliance interiors. | Clearance and waste removal. |
| Weekly recurring | Per hour | £20 | 2–4 hrs / visit | Same cleaner every week, discounted hourly rate, free rescheduling. | Deep-clean tasks and appliance interiors. |
| Fortnightly recurring | Per hour | £21 | 2–4 hrs / visit | Same cleaner every fortnight, discounted rate, key-safe access supported. | Deep-clean tasks and appliance interiors. |
Prices are shown in GBP and include VAT where applicable. Domestic cleaning is supplied VAT-free where the cleaner is self-employed; commercial contracts are quoted plus VAT at 20%.
Coverage
Where we clean around Custom House E16
Nearby areas we also clean
- Cleaners in Royal DocksE16 · under ½ mileE16
- Cleaners in Canning TownE16 · under ½ mileE16
- Cleaners in North Woolwich and SilvertownE16 · under ½ mileE16
- Cleaners in PlaistowE13 · 1.2 milesE13
- Cleaners in West Ham and PlaistowE13 · 1.2 milesE13
- Cleaners in Upton ParkE13 · 1.2 milesE13
- Cleaners in BecktonE6 · 1.5 milesE6
- Cleaners in East HamE6 · 1.5 milesE6
Services
Cleaning services we run in Custom House E16
Regular domestic cleaning in Custom House
Weekly or fortnightly visits with the same cleaner across E16, from two hours.
Deep cleaning in Custom House
Top-to-bottom reset for Custom House homes, including inside appliances and behind furniture.
End of tenancy cleaning in Custom House
With 24% of Custom House households renting, Custom House check-outs are our busiest E16 booking.
After builders cleaning in Custom House
Dust removal after Custom House loft, side-return and kitchen work, including protective film and paint spots.
Oven and appliance cleaning in Custom House
Dip-tank oven cleaning, hobs, extractor filters and fridges — the items inventory clerks open first.
Carpet cleaning in Custom House
Hot-water extraction for Custom House stairs, landings and living rooms, with pet and traffic-lane treatment.
Upholstery cleaning in Custom House
Sofas, mattresses and headboards cleaned in situ — useful in 50%-flat stock where nothing can be moved out.
Window cleaning in Custom House
Internal and external glass, frames and sills across E16.
Communal area cleaning in Custom House
Corridors, bin stores, lift lobbies and entrance glass for Custom House managed blocks.
About the area
Custom House in context
Custom House sits in Newham, served by Custom House (Elizabeth line, DLR). Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. Built for dockers and Beckton gasworks labour; the 2012 Games rebuilt Stratford and the Lower Lea valley wholesale.
What our teams actually walk into: new-build flats, 1960s estate maisonettes and terraced housing. With 52.7% of Newham stock being flats and 38.5% of households privately renting, the E16 workload splits between recurring domestic visits and tenancy turnarounds on short notice.
Getting a two-person team and their kit to the door is a real constraint here. Construction diversions, estate service roads and new blocks with booked lifts. Newham sits outside the Congestion Charge zone and inside ULEZ. London Borough of Newham's permit map is checked at booking, and any permit, dispensation or charge is priced in up front rather than added afterwards.
Where Custom House sits in our coverage
Custom House is one of the neighbourhoods on our cleaning in Newham page, which sits under cleaning across London. Same-week crews working this postcode also cover cleaning in Royal Docks E16 (under ½ mile), cleaning in Canning Town E16 (under ½ mile), cleaning in Plaistow E13 (1.2 miles), cleaning in West Ham and Plaistow E13 (1.2 miles) and cleaning in Beckton E6 (1.5 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Custom House.
Most booked alongside this in Custom House
- Postcode districts
- E16
- Nearest station
- Custom House (Elizabeth line, DLR)
- Housing stock
- New-build flats, 1960s estate maisonettes and terraced housing.
- Landmark
- Custom House station and Victoria Dock
- Access, parking and permits
- Construction diversions, estate service roads and new blocks with booked lifts.
- Charging zones
- ULEZ only
Area at a glance
Custom House E16 by the numbers
Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Residents by sex
Single-person households
26%
Privately rented
24.4%
- Median age
- 32.9
- Owner-occupied
- 26.2%
- Social rented
- 49%
- Postcode districts
- E16
- Nearest station
- Custom House
- Parking
- CPZ + ULEZ
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0302 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Questions
Custom House E16 cleaning questions, answered
Regular domestic cleaning in Custom House starts at £22 per hour with a two-hour minimum on the Custom House rounds, with this being London Borough of Newham territory — and Custom House station and Victoria Dock a few streets away, and one-off deep cleans are priced by property size — from £160 for a studio to £360 for a 4-bed. End-of-tenancy cleans in E16 run from £185 for a studio to £425 for a 4-bed on Newham bookings. Every price includes equipment, eco products, insurance and any parking or ULEZ cost on the streets near Custom House station and Victoria Dock.
Yes. We cover every street in E16, including Custom House itself and the surrounding Newham neighbourhoods around Custom House (Elizabeth line, DLR). If your postcode sits on the boundary of a neighbouring district we still cover it — enter the full postcode in the quote form and it will confirm coverage instantly across E16 — and Newham parking rules in play, with a median age of 33 in this neighbourhood.
Construction diversions, estate service roads and new blocks with booked lifts on E16 jobs. Where London Borough of Newham operates a controlled parking zone at your address, we check the hours at booking and arrange a visitor permit, a suspended bay or a dispensation ourselves on this side of Newham — and 50% of Custom House homes being houses, with 50% of homes here being flats. You are never asked to buy a permit for our team across E16, with Newham parking rules in play, and the cost is not added to your invoice.
Custom House sits inside the ULEZ but outside the Congestion Charge zone on E16 jobs. Our vehicles are ULEZ-compliant and any charge is already included in the fixed price you are quoted on the streets near Custom House station and Victoria Dock, with 50% of Custom House homes being houses.
Yes, as standard. Teams arrive with HEPA-filtered vacuums, microfibre colour-coded cloths, steam units where needed and eco, COSHH-compliant products on Newham bookings, with this being London Borough of Newham territory. If you would rather we used your own products for allergy or surface reasons, say so at booking and we will on the streets near Custom House station and Victoria Dock, with 26% one-person households here.
Everything an inventory clerk checks: oven interior, hob and extractor filters, fridge and freezer defrosted and cleaned, all kitchen cupboards inside and out, bathroom descaled, limescale removed from screens and taps, skirting, doors, frames, switches, internal windows, window tracks and sills, floors vacuumed and mopped throughout for Custom House (E16) addresses — and Newham parking rules in play, with 49% social-rented stock nearby.
We guarantee the cleaning element. If the check-out report raises a cleaning issue within 72 hours of our visit, send us the report and we return to re-clean those items free of charge on the Custom House rounds — and this being a short walk from Custom House (Elizabeth line, DLR), with 50% of Custom House homes being houses. We cannot cover damage, repairs or wear and tear — only cleanliness across E16, with 49% social-rented stock nearby, which is what the scheme adjudicators assess.
Frequently — a lot of E16 is exactly that on E16 jobs. Teams carry cordless HEPA vacuums and compact kit up the stairs rather than relying on a lift around Custom House (Elizabeth line, DLR) — and a median age of 33 in this neighbourhood, with Newham parking rules in play, and we plan an extra carry allowance into the timing for third-floor and above walk-ups so the clean itself is not rushed.
Guides
Read before you book
What an inventory clerk actually checks
The check-out list your deposit is judged against, room by room.
Hello Services price list
Every fixed price we publish, across cleaning, moving, clearance and handyman work.
Cleaning guides and London updates
Practical guides written by the teams who do the work, updated through the year.
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.
Book a cleaner in Custom House E16
Fixed price on screen, seven-day availability, and a DBS-checked cleaner who brings everything. Call 020 3633 4555 or get your price online in under a minute.
Cleaning reviews from Greater London customers
4.5 ★ from 3,131 Trustpilot reviewsAmazing service from these guys. Arrived 15 mins early to start promptly and were done with a 2 bed / 2 bath flat in under 3hrs. Simply amazing. The finished result was out of this world, the kitchen appliances were quite dirty and they were like brand new afterwards including the oven! I cannot recommend… Read in full →
Cosmina and Gabriela turned up right on time to clean 4 bathrooms, 3 bedrooms, kitchen and dining room. They were friendly, quick and thorough. I couldn't believe it when they completed it all in 2.5 hours. My house is spotless and smells lovely. They brought their own equipment and products and got on with the… Read in full →
I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We… Read in full →
Read all 287 Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
