Custom House Deep Cleaners — E16, One Visit, Whole Home

A 2-bedroom deep clean in Custom House is £245 if the home is cleaned regularly and £275 in normal lived-in condition, and takes a two-cleaner team five to seven hours. That includes the oven interior, extractor filters, appliance interiors, full limescale treatment, inside cupboards, high dusting and floors — plus every parking, permit and ULEZ cost in Newham.

A regular clean maintains the surfaces you use daily. A deep clean resets everything behind and above them: inside the oven and appliances, extractor filters, the tops of wall units, cupboard interiors, grout, limescale, skirtings, radiator backs, window tracks, light fittings and behind furniture. It takes three to four times as long and is normally booked once or twice a year.

You can be in or out — key collection, a key safe or a doorstep handover all work. Most people stay. We agree a room order at the door, so you can keep working in one room while we finish another, and we never block the kitchen and the bathroom at the same time.

A studio is three to four hours with one cleaner, a 2-bed five to seven hours with two, and a 4-bed eight to ten hours with two or three. Deep cleaning in Custom House's blocks is as much a logistics job as a cleaning one: concierge sign-in, a booked goods lift, a loading bay with a time limit, and integrated appliances that have to be opened rather than wiped around. We book the hours the property needs rather than a fixed slot, so we do not leave a room half done.

A colour-coded microfibre system with pH-appropriate products: non-caustic degreaser in the kitchen, acid-safe descaler in the bathroom, and neutral or steam-only on sealed floors. Child- and pet-safe products are used throughout unless a specific stain needs something stronger, and we tell you if so.

Yes, as add-ons on the same visit: carpet steam cleaning from £45 per room, a 3-seat sofa from £75 and mattresses from £40. Booking them together means the furniture only gets moved once and you get one invoice.

No. Construction diversions, estate service roads and new blocks with booked lifts. Where London Borough of Newham operates a controlled parking zone at your address we check the hours at booking and arrange a visitor permit, a suspended bay or a dispensation ourselves. You are never asked to buy a permit and it is not added to your invoice.

Custom House is inside the ULEZ but outside the Congestion Charge zone. Our vehicles are ULEZ-compliant and any charge is already inside the fixed price.

Once a year suits most sealed new-build flats, or every six months if you cook a lot — mechanical ventilation moves cooking residue around the whole flat rather than out of one window.

Tell us within 48 hours — a photo by message is enough — and we return to put it right free of charge, usually within 48 hours. We also walk the property with you before we leave, which resolves the large majority of Newham queries on the spot.

Often, yes. Next-day slots carry no premium and weekends cost the same as weekdays. Genuine same-day bookings are +£40 and depend on a team being free — call 020 3633 4555 for same-day availability; the online form covers everything from tomorrow onwards.

Yes — every street in E16, including Custom House and the neighbouring Newham areas. Boundary postcodes are covered too; enter your full postcode in the quote form and it confirms coverage instantly.

Yes. A single oven, the hob, the extractor canopy and its filters are inside the price of every deep clean — racks and trays go in a dip tank and the door glass is split and cleaned inside. Only double ovens, ranges and Agas carry an extra £35 because of the additional dip time.

Only where you can. Clear worktops and floors mean the team spends its hours cleaning rather than moving your things, and we will always tell you honestly at the quote stage if clutter will limit what we can reach. We do not throw anything away and we do not move valuables.