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Office removals guide · 10 min read

IT and server relocation in a London office move

IT decides whether an office move feels smooth or chaotic. Order circuits ten to twelve weeks out, have the destination cabling live and tested before move weekend, decommission the comms room last and rebuild it first, and label every desk position at both ends so screens, docks and phones land where the seating plan says. Budget a floorwalk on the first morning back — the snags are always small and always numerous.

By The Hello Services commercial moves team · Published 2026-08-27 · Updated 2026-08-27

Illustration of office cleaning detail work — desk touch points and keyboards sanitised, a glass meeting room reset, a washroom serviced and restocked, a kitchen worktop and coffee machine cleaned, a hard floor traffic lane machine-buffed, and a supervisor scoring an audit on a tablet

The guide

IT and Server Relocation in a London Office Move in full

Lead times: the only part you cannot compress

A crew can strip and rebuild a 60-desk floor over a weekend. Nobody can install a leased line in the same window. Circuit delivery in central London routinely runs six to twelve weeks, and a wayleave in a multi-let building can add more, so the order goes in before the crates are even discussed.

Run the old and new connections in parallel for at least a fortnight. Paying two months of overlap is far cheaper than a Monday with no internet, and it lets you cut over in a controlled way rather than under pressure.

  • Order circuits and confirm wayleave permissions 10–12 weeks out
  • Book structured cabling and patching so the floor is live before move weekend
  • Keep the outgoing line running two weeks past the move date
  • Confirm number porting dates with your telecoms provider in writing

Decommissioning the comms room

Photograph the rack front and back before a single cable is pulled. Those photographs are what the rebuild is measured against, and they settle every argument about what was patched where.

Label both ends of every cable, bag and tag rack screws and shelf hardware, and shut down in the documented order — switches, then storage, then hosts — rather than by whichever plug is nearest. Anything in a rack travels bolted into purpose-built cases or a shock-mounted rack trolley, never on a flat trolley with a blanket over it.

Desks, docks and the seating plan

Every desk position at the destination gets a number that matches the floor plan, and every monitor arm, dock, keyboard and headset travels in a crate carrying that number. That is the whole trick: the crew is not deciding where anything goes, they are matching labels.

Staff pack their own pedestal and personal items into a numbered crate. IT handles anything with a cable. Splitting it that way avoids the classic Monday problem of a dock sitting in someone's pedestal on the other side of the floor.

  • Number every destination desk position and mirror it on the crate labels
  • IT strips and re-terminates all screens, docks and handsets
  • Photograph unusual setups — dual-arm mounts, sit-stand controllers, trading positions
  • Keep a small spares box: power leads, display cables, patch leads

Need the per-desk figure in writing for the board pack?

A free site survey covers lifts, loading bays and out-of-hours windows, and produces a fixed written quote with method statement and RAMS.

Rebuild sequence and the Monday floorwalk

The comms room goes back first and is tested before the floor fills, because a desk you rebuild against a dead patch panel is a desk you rebuild twice. Once the network answers, the crew works the floor in plan order while IT follows behind logging in at each position.

Book a floorwalk for the first two hours of the first working morning. The list is always the same shape — a dead port, a missing dock, a printer that needs re-adding — and it is a thirty-minute job on the day rather than a week of tickets.

Questions

Quick answers from this guide

Usually yes, provided the destination comms room is powered, cooled and patched beforehand. The rack goes over first thing so the network is up while the floor is still being rebuilt. If the room is not ready, we phase it: kit into secure storage or a temporary rack, floor first, comms room the following weekend.

Fixed office move quotes, with RAMS attached

Desk count, both addresses, lift and loading bay access and your target switchover weekend — that is all we need to price it.