Crew sized to the job
One driver as standard on all three van sizes, with a second loader added by the hour where stairs, a lift booking or heavy furniture make a solo load impractical. Wide suburban roads, driveways and easy kerbside loading.
Havering · RM5 · Moving van hire
Same-week slots · Fully insured · Local Collier Row fitters · Fixed written pricesMoving van hire for Collier Row (RM5) households — 3,167 of them, 12% in flats. From £38 fixed, one driver as standard on all three van sizes, with a second loader added by the hour where stairs, a lift booking or heavy furniture make a solo load impractical Driver-loaded, straps and blankets included, billed to the minute.


Overview
Booked mostly by owner-occupier-led households around Romford, moving van hire here covers supply-free fitting from £38. With 12% of Collier Row's 3,167 homes in flats, lift access and stair carries in RM5 shape the slot length we hold.
How it works
Step 1
Roughly how many rooms or items, and whether there are stairs at either end. That is enough to recommend a van size and a realistic hour count.
Step 2
Van size, minimum hours and any second loader shown as separate lines, plus ULEZ, Congestion Charge or a permit where the postcode needs one.
Step 3
The driver loads and straps the van themselves; a second loader, if booked, works alongside them from the same start time.
Step 4
Furniture and boxes carried in at the new address in the same order they came out, so nothing sits blocking a hallway.
Step 5
Billing runs to the minute past the minimum booking, with no rounding up to a full extra hour for a few minutes over.
Why choose us
One driver as standard on all three van sizes, with a second loader added by the hour where stairs, a lift booking or heavy furniture make a solo load impractical. Wide suburban roads, driveways and easy kerbside loading.
Same-day and next-day slots are common outside weekend peaks; weekend bookings are best made two to three days ahead in the busier boroughs. Romford (Elizabeth line) is the nearest station, so a RM5 visit rarely needs a whole morning set aside.
We expect solid London stock brick in RM5, some of it dry-lined during a later refurbishment — measured on the walk in from Romford (Elizabeth line) rather than assumed from a map in RM5, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is fixings landing in soft lime mortar joints instead of the brick body on these streets — and with 23% one-person households in Collier Row, one adult is usually the only pair of hands on site.
Goods-in-transit and public liability cover apply to every booking. Drivers are DBS-checked where a building requires it, and the vehicle's ULEZ and Congestion Charge compliance is confirmed before the job is booked.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Small van and driver, per hour | £38 | Min. 2 hrs | A short wheelbase van fits a handful of boxes and small furniture — the lowest hourly rate because one driver loads alone. |
| LWB Transit-class van and driver, per hour | £48 | Min. 2 hrs | A long-wheelbase van takes a one-bed flat's furniture in a single trip, which is why it is the rate most bookings land on. |
| Luton with tail-lift and driver, per hour | £58 | Min. 2 hrs | The tail-lift removes the need to carry a washing machine or wardrobe down steps by hand, and the box body takes a two-bed load without a second run. |
| Second loader, per hour | £22 | Per hour worked | Optional labour on top of any van size — the driver alone can load light items, but wardrobes, sofas and stairs need a second pair of hands. |
| Each additional hour, any van | Same as base rate | 60 min | No new call-out charge for running over — the clock simply continues at the booked hourly rate. |
| Return trip to a second address same day | £25 | Per trip | Covers the extra mileage and time where a job needs a tip run, a storage drop or a second collection address. |
Small van and driver, per hour
£38 · Min. 2 hrs
A short wheelbase van fits a handful of boxes and small furniture — the lowest hourly rate because one driver loads alone.
LWB Transit-class van and driver, per hour
£48 · Min. 2 hrs
A long-wheelbase van takes a one-bed flat's furniture in a single trip, which is why it is the rate most bookings land on.
Luton with tail-lift and driver, per hour
£58 · Min. 2 hrs
The tail-lift removes the need to carry a washing machine or wardrobe down steps by hand, and the box body takes a two-bed load without a second run.
Second loader, per hour
£22 · Per hour worked
Optional labour on top of any van size — the driver alone can load light items, but wardrobes, sofas and stairs need a second pair of hands.
Each additional hour, any van
Same as base rate · 60 min
No new call-out charge for running over — the clock simply continues at the booked hourly rate.
Return trip to a second address same day
£25 · Per trip
Covers the extra mileage and time where a job needs a tip run, a storage drop or a second collection address.
Domestic prices are the total you pay; landlord, business and letting-agent invoices are plus VAT at 20%. The driver loading their own van is included in the hourly rate; a second loader is booked separately where the job needs stairs or heavy furniture carried. Where a bay suspension, permit, ULEZ or the Congestion Charge applies it is itemised in the written quote before the van is booked, never added afterwards.
Scope
My daughter and her friend employed hello services to move the contents of their flat in Stevenage to their new flat in London. They arrived a little early to ensure they were ready to start at 9am The flat was at the top of the three story block of flats and the three of them… Read in full →
Booked them for one Bed Flat move from Hammersmith to Epsom. They packed all my stuff and loaded in less than 2 hours. I was also able to travel in the van to the destination. Thanks to Alan and his colleague. Forgot his name.
I hired hello service for my move from London to Leicester. I recommend them as best as movers compare to other companies, so I won't be worry for my next move as thinking the difficulty of house removals. I appreciate for their hard working, friendship and taking care all my belonging.
Read all 3 Removals and moving reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Per-job pricing for a single load or a small flat move, not an hourly van hire.
Whole-property moves quoted as one fixed price from a video survey.
Desks, IT and storage moved out of hours with a fixed reinstatement date.
Matched with a crew that already works your borough's streets and blocks.
Standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling.
Sofas, beds and wardrobes taken away and reused or recycled wherever they still can be.
Working in Collier Row
Census 2021 puts Collier Row at 3,167 households with a median age of 38.9. The post-war stock is owner-occupier-led, which is why 88% houses and 12% flats need different handling in RM5.
14% of households rent privately and 74% own, which is why moving van hire demand here peaks around tenancy changeovers and completion dates.
Walls are solid London stock brick in RM5, some of it dry-lined during a later refurbishment — measured on the walk in from Romford (Elizabeth line) rather than assumed from a map, so the fixing that matters in Collier Row is chosen on site — the usual failure here is fixings landing in soft lime mortar joints instead of the brick body on these streets — and with 23% one-person households in Collier Row, one adult is usually the only pair of hands on site.
Anyone who knows Collier Row knows the pattern near Collier Row Lane parade: a large residential suburb north of Romford with its own shopping parade. We plan the RM5 visit around it. Collier Row is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, wide suburban roads, driveways and easy kerbside loading — one reason one driver as standard on all three van sizes, with a second loader added by the hour where stairs, a lift booking or heavy furniture make a solo load impractical. Fitters travelling in use Romford (Elizabeth line).
Area at a glance
Who lives in Collier Row and what they live in decides how moving van hire is quoted and how long a visit takes. These are the published Census 2021 figures for the Collier Row & Park Farm neighbourhood itself — not Havering-wide averages, and not estimates.
8,650
Residents
Collier Row & Park Farm neighbourhood, Census 2021
3,167
Households
Median age 38.9
Flats vs houses
Residents by sex
Single-person households
23%
Privately rented
14.1%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Collier Row & Park Farm (E02000468) — the published geography that covers Collier Row, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the RM5 district: 51.6013, 0.1648 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Small van and driver, per hour starts at £38 in Collier Row on this side of Havering, with 14% of RM5 homes being privately rented — and 88% of Collier Row homes being houses, and every job is quoted as a fixed written price before a fitter is booked. Van size first, then whether a second loader is needed in Collier Row. A short wheelbase van suits a few items; a Luton with tail-lift is the rate most two-bed moves land on once the tail-lift's time saving on stairs is weighed against its higher hourly cost on Havering bookings, with 74% owner-occupation locally — and 23% one-person households here.
Most one-bed moves around Collier Row Lane parade fit a long-wheelbase van at £48 an hour; a two-bed with a washing machine or a wardrobe usually goes better in a Luton with tail-lift at £58 an hour, since the lift saves carrying heavy items down steps by hand on the streets near Collier Row Lane parade, with 12% social-rented stock nearby.
London Borough of Havering runs controlled parking across much of Collier Row on the streets near Collier Row Lane parade, with 14% of RM5 homes being privately rented — and 12% of homes here being flats, and loading a van from an unpermitted bay is exactly the situation a suspension is for. We check the street before booking and itemise a suspension only where it is genuinely needed for Collier Row (RM5) addresses, with Collier Row Lane parade a few streets away.
Yes, a driver alone can manage boxes and light furniture in this 12% flats neighbourhood, with 74% owner-occupation locally — and Collier Row Lane parade a few streets away, but with 12% of homes here being flats, most bookings from an upper floor add a second loader at £22 an hour so a sofa or wardrobe on stairs does not slow the van down to a single item at a time.
For a small load, yes — you pay for driver and van time rather than a fixed whole-property quote for Collier Row (RM5) addresses, with this being a short walk from Romford (Elizabeth line). With 14% of Collier Row homes privately rented, a short-notice room or studio move is the typical booking that suits the hourly rate better than a full removal in Collier Row, with 14% of RM5 homes being privately rented.
Goods-in-transit and public liability cover apply to every booking in this 12% flats neighbourhood. Drivers are DBS-checked where a building requires it on Havering bookings, with 23% one-person households here, and the vehicle's ULEZ and Congestion Charge compliance is confirmed before the job is booked. That paperwork is what most Havering letting agents and managing agents ask for before work starts in a leasehold flat across RM5, with this being London Borough of Havering territory.
Full packing of boxes and wrapping of fragile items on the streets near Collier Row Lane parade, with Havering parking rules in play, which is booked as a separate packing service; Dismantling of wardrobes, beds and flat-pack units unless a second loader with tools is booked; Piano, safe or gun cabinet moves — and 3,167 households on this patch, which need a specialist rather than a standard van and driver; Waste disposal — a moving van carries belongings between addresses, not rubbish to a tip. Anything outside that scope is quoted separately so the Collier Row RM5 price you agree is the price you pay for Collier Row (RM5) addresses, with 23% one-person households here.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Collier Row RM5 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of havering.
No deposit is taken until the price and slot are confirmed in writing.