Walk Custom House from Custom House station and Victoria Dock outwards and the post-war pattern is obvious: 50% of the 3,330 households in E16 live in flats, 50% in houses.
Owner-occupation runs at 26% in Custom House, so alongside the 24% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Custom House substrates run to precast concrete panels and dense blockwork; locally that also means often with surface conduit — where 26% owner-occupation means the same home is booked again rather than a new tenant each year. Nothing is drilled until the wall has been sounded, because drilling blind into a panel with reinforcement or a buried cable behind it on these streets — which is why London Borough of Newham kerb rules get settled before the van is loaded is the mistake that costs a E16 customer twice.
Two streets can behave very differently in Custom House: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. The quote reflects the street the job is actually on. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: construction diversions, estate service roads and new blocks with booked lifts. Custom House (Elizabeth line, DLR) is the nearest station, and one fitter for bistro sets, parasols and BBQs; two for corner sofa sets, large dining sets and shed bases.
