Census 2021 puts Custom House at 3,330 households with a median age of 32.9. The post-war stock is social-housing-led, which is why 50% houses and 50% flats need different handling in E16.
Private renting sits at 24% and owner-occupation at 26%; the first group books flat-pack assembly at short notice, the second plans it.
Walls are often with surface conduit — and precast concrete panels and dense blockwork — a median age of 33 in this neighbourhood shapes what gets ordered here, so the fixing that matters in Custom House is chosen on site — the usual failure here is drilling blind into a panel with reinforcement or a buried cable behind it on these streets — with 49% social-rented stock locally, block access is agreed with the estate office first.
Two streets can behave very differently in Custom House: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. The quote reflects the street the job is actually on. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, construction diversions, estate service roads and new blocks with booked lifts — one reason one fitter for most items; two for sliding-door wardrobes, bunk beds and anything that has to be carried up a shared stairwell. Fitters travelling in use Custom House (Elizabeth line, DLR).
