14,482 households sit inside the UB3 neighbourhood covering Hayes. The build is inter-war, the tenure profile mixed-tenure, and 34% of those homes are flats.
Because 33% of Hayes is privately rented and 22% socially rented, a lot of UB3 work is agreed with a landlord or managing agent rather than the person opening the door.
Hayes substrates run to solid London stock brick in UB3, some of it dry-lined during a later refurbishment, which is why London Borough of Hillingdon kerb rules get settled before the van is loaded. Nothing is drilled until the wall has been sounded, because Hayes gives us fixings landing in soft lime mortar joints instead of the brick body, and with 33% of homes here privately rented, it sets the booking date as often as the job does is the mistake that costs a UB3 customer twice.
The old EMI works, the canal and a town centre transformed by the Elizabeth line. That character decides the practical detail of shed clearance and removal here far more than the borough boundary does. Hayes is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, new blocks need booked lifts and bays; older streets have driveways and canal bridges — one reason two crew and a Luton on a standard timber shed; three crew where the shed is a workshop size, the base is concrete or the only route out is through the house. Fitters travelling in use Hayes & Harlington (Elizabeth line).