Walk Collier Row from Collier Row Lane parade outwards and the post-war pattern is obvious: 12% of the 3,167 households in RM5 live in flats, 88% in houses.
Private renting sits at 14% and owner-occupation at 74%; the first group books rubbish removal at short notice, the second plans it.
Collier Row substrates run to solid London stock brick in RM5, some of it dry-lined during a later refurbishment — which is what a 12% flat share across the ONS neighbourhood covering Collier Row actually produces. Nothing is drilled until the wall has been sounded, because in RM5, fixings landing in soft lime mortar joints instead of the brick body — which is why London Borough of Havering kerb rules get settled before the van is loaded is the mistake that costs a RM5 customer twice.
Two streets can behave very differently in Collier Row: a large residential suburb north of Romford with its own shopping parade. The quote reflects the street the job is actually on. Collier Row is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, wide suburban roads, driveways and easy kerbside loading — one reason one person and a car for boot-loads; two crew and a 3.5-tonne Luton for anything from a quarter-load upward. Fitters travelling in use Romford (Elizabeth line).