Lewisham · SE14 · Hoarder clearance
Same-week slots · Fully insured · Local New Cross fitters · Fixed written pricesBooking hoarder clearance near Goldsmiths, University of London? September student turnover, New Cross Road red route and narrow permit-only streets, and that is planned into the slot rather than discovered on the day. Prices start at £240 and are fixed before we travel. Units are built in the room they live in, then wall-anchored where they need it.
Overview
This page prices hoarder clearance for New Cross SE14 specifically: mainly Victorian stock, 34% privately rented and 11,771 households in total. Work starts at £240, fixed in writing, with parking and London Borough of Lewisham permit rules costed before an insured fitter travels.
How it works
Step 1
We talk through the situation with whoever is coordinating — family member, social worker or the individual themselves — before any visit is booked.
Step 2
A schedule that suits the household is set, whether that is one long day or several shorter visits, rather than a schedule that suits the van.
Step 3
Every room is worked through by hand, with valuables, documents and anything flagged by the family set aside before waste is loaded.
Step 4
Any contaminated or soiled material is bagged separately under PPE and moved on its own licensed disposal route.
Step 5
Once the contents are out, a deep clean is booked and the property handed back photographed, with no images shared beyond the family.
Why choose us
Same-week for a single room, one to two weeks for a severe multi-room clear where the pace has to be agreed with the household or the professional managing the case first. New Cross (Overground, Southeastern) is the nearest station, so a SE14 visit rarely needs a whole morning set aside.
We expect precast concrete panels and dense blockwork; locally that also means often with surface conduit, and with 33% one-person households in New Cross, one adult is usually the only pair of hands on site in SE14, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is New Cross gives us drilling blind into a panel with reinforcement or a buried cable behind it, which is what a 73% flat share across the ONS neighbourhood covering New Cross actually produces.
Registered waste carrier with a transfer note for every load and a separate consignment route for biohazard material. Staff are briefed on discretion and safeguarding before any hoarding job, and no photograph leaves the file without written permission.
Two to four operatives depending on severity, with PPE for biohazard handling and a plain, unmarked vehicle available on request. September student turnover, New Cross Road red route and narrow permit-only streets.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Single room clearance | £240 | 3–4 hrs | One badly affected room sorted by hand rather than shovelled, because valuables and paperwork can be mixed into the same pile as rubbish. |
| One-bed flat, moderate hoarding | £620 | 1 day | Every room sorted, walkways reopened and a full van run booked, priced for the volume rather than the floor area since a hoarded flat holds far more than an ordinary one. |
| Two/three-bed house, severe hoarding | £1,450 | 2–3 days | Multiple vehicle loads and a phased sort across every room, often with items stacked to ceiling height that have to be worked down layer by layer for safety. |
| Biohazard and sharps handling, per visit | £180 | 1–2 hrs | Contaminated bedding, soiled material or found sharps need PPE, a separate waste stream and a licensed disposal route rather than a standard bag. |
| Garden and outbuilding clearance, added | £280 | half day | Hoarding frequently extends into a garden, shed or garage, which is quoted separately because the access and the waste mix are different from the house. |
| Post-clearance deep clean handover | £340 | 4–6 hrs | Once the contents are out, a deep clean is often what actually returns the property to a liveable or lettable state, and we hand it over photographed. |
Single room clearance
£240 · 3–4 hrs
One badly affected room sorted by hand rather than shovelled, because valuables and paperwork can be mixed into the same pile as rubbish.
One-bed flat, moderate hoarding
£620 · 1 day
Every room sorted, walkways reopened and a full van run booked, priced for the volume rather than the floor area since a hoarded flat holds far more than an ordinary one.
Two/three-bed house, severe hoarding
£1,450 · 2–3 days
Multiple vehicle loads and a phased sort across every room, often with items stacked to ceiling height that have to be worked down layer by layer for safety.
Biohazard and sharps handling, per visit
£180 · 1–2 hrs
Contaminated bedding, soiled material or found sharps need PPE, a separate waste stream and a licensed disposal route rather than a standard bag.
Garden and outbuilding clearance, added
£280 · half day
Hoarding frequently extends into a garden, shed or garage, which is quoted separately because the access and the waste mix are different from the house.
Post-clearance deep clean handover
£340 · 4–6 hrs
Once the contents are out, a deep clean is often what actually returns the property to a liveable or lettable state, and we hand it over photographed.
Prices include VAT. We work at the pace the household or family can manage rather than against a fixed daily rate, and we agree the schedule before the first visit rather than pushing for one long day. No photographs of the property are shared without written permission.
Scope
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Sultan assembled our new wardrobe. Really good service. Was also able to find clearance through them. Both services were good
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
Read all 11 Clearance and waste removal reviews across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
The parent residential silo — full property clears with a same-day quote.
Sofas, wardrobes and bulky items removed and recycled where possible.
Deep clean and sanitisation once the clearance itself is complete.
Mixed loads collected by volume with a same-day waste transfer note.
Working in New Cross
New Cross SE14 is mainly Victorian and social-housing-led: 73% of homes here are flats and 27% are houses, across 11,771 households (ONS Census 2021).
Because 34% of New Cross is privately rented and 36% socially rented, a lot of SE14 work is agreed with a landlord or managing agent rather than the person opening the door.
Walls are precast concrete panels and dense blockwork; locally that also means often with surface conduit, and with 33% one-person households in New Cross, one adult is usually the only pair of hands on site, so the fixing that matters in New Cross is chosen on site — the usual failure here is New Cross gives us drilling blind into a panel with reinforcement or a buried cable behind it, which is what a 73% flat share across the ONS neighbourhood covering New Cross actually produces.
New Cross is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it. What shapes the job more is the neighbourhood itself — goldsmiths' campus, the Venue and student-heavy Victorian streets — which is why a SE14 quote is not a Lewisham average.
On access, september student turnover, New Cross Road red route and narrow permit-only streets — one reason two to four operatives depending on severity, with PPE for biohazard handling and a plain, unmarked vehicle available on request. Fitters travelling in use New Cross (Overground, Southeastern).
Area at a glance
Who lives in New Cross and what they live in decides how hoarder clearance is quoted and how long a visit takes. These are the published Census 2021 figures for the New Cross & Deptford South and New Cross Gate and New Cross South neighbourhood itself — not Lewisham-wide averages, and not estimates.
29,076
Residents
New Cross & Deptford South and New Cross Gate and New Cross South neighbourhood, Census 2021
11,771
Households
Median age 31.9
Flats vs houses
Residents by sex
Single-person households
32.6%
Privately rented
34.3%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods New Cross & Deptford South, New Cross Gate, New Cross South (E02000655, E02000657, E02006798) — the published geography that covers New Cross, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the SE14 district: 51.4759, -0.0423 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Single room clearance starts at £240 in New Cross across SE14, with 33% one-person households here, and every job is quoted as a fixed written price before a fitter is booked. Volume and severity, not floor area. A single room stacked to the ceiling can take longer than an ordinary two-bed flat on SE14 jobs — and Lewisham parking rules in play, with 73% of homes here being flats, and biohazard material adds its own handling cost regardless of the room count.
Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions in New Cross, with Goldsmiths, University of London a few streets away. We are independent of every retailer; the names simply describe what we assemble in New Cross most weeks around New Cross (Overground, Southeastern), with 27% of New Cross homes being houses.
5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level on SE14 jobs, with this being a short walk from New Cross (Overground, Southeastern).
That is exactly why we build in the room it will live in on the streets near Goldsmiths, University of London. With 73% of New Cross homes being flats, narrow hallways and tight turns are the norm for New Cross (SE14) addresses, with this being London Borough of Lewisham territory — and this being a short walk from New Cross (Overground, Southeastern), so anything that will not pass a doorway once assembled is built where it stands.
Goldsmiths, University of London is the marker we route to on the New Cross rounds, with 27% of New Cross homes being houses, and september student turnover, New Cross Road red route and narrow permit-only streets. A SE14 slot added to an existing Lewisham round usually lands the same week rather than the next on SE14 jobs, with Goldsmiths, University of London a few streets away.
Same-week for a single room, one to two weeks for a severe multi-room clear where the pace has to be agreed with the household or the professional managing the case first on this side of Lewisham — and Lewisham parking rules in play, with 33% one-person households here. New Cross sits close to New Cross (Overground, Southeastern) in New Cross, with 11,771 households on this patch, so we can usually add a SE14 job to an existing Lewisham round at short notice.
September student turnover, New Cross Road red route and narrow permit-only streets across SE14. Where a permit or a suspended bay is needed in London Borough of Lewisham it is itemised on the quote before the visit, never added afterwards on this side of Lewisham — and this being a short walk from New Cross (Overground, Southeastern), with 11,771 households on this patch.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. New Cross SE14 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of lewisham.
No deposit is taken until the price and slot are confirmed in writing.
