In Forest Hill (SE23) the split is 58% flats to 42% houses over 6,684 households, and the stock is mainly Victorian.
Because 27% of Forest Hill is privately rented and 19% socially rented, a lot of SE23 work is agreed with a landlord or managing agent rather than the person opening the door.
Walls are dot-and-dab plasterboard over blockwork; locally that also means with metal stud partitions between rooms, and with 28% one-person households in Forest Hill, one adult is usually the only pair of hands on site, so the fixing that matters in Forest Hill is chosen on site — the usual failure here is Forest Hill gives us short screws that grip only the board and slowly lever it off the dabs, where 54% owner-occupation means the same home is booked again rather than a new tenant each year.
Forest Hill is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it. What shapes the job more is the neighbourhood itself — the Horniman Museum, the hill views and a compact village centre — which is why a SE23 quote is not a Lewisham average.
Steep gradients, narrow hill roads and permit bays around the station. Nearest station is Forest Hill (Overground), and two to three operatives as standard, with a specialist F-gas engineer booked in for any unit holding refrigerant-charged equipment.