Census 2021 puts Hayes at 14,482 households with a median age of 34.2. The inter-war stock is mixed-tenure, which is why 66% houses and 34% flats need different handling in UB3.
33% of households rent privately and 45% own, which is why factory and industrial clearance demand here peaks around tenancy changeovers and completion dates.
Hayes substrates run to some of it dry-lined during a later refurbishment, over solid London stock brick — the reality on the streets around The former EMI factory at Blyth Road. Nothing is drilled until the wall has been sounded, because fixings landing in soft lime mortar joints instead of the brick body on these streets — the pattern behind 14,482 households inside the UB3 neighbourhood is the mistake that costs a UB3 customer twice.
Two streets can behave very differently in Hayes: the old EMI works, the canal and a town centre transformed by the Elizabeth line. The quote reflects the street the job is actually on. Hayes is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
New blocks need booked lifts and bays; older streets have driveways and canal bridges. Nearest station is Hayes & Harlington (Elizabeth line), and three to six operatives depending on the plant, with skates, pallet trucks and a tail-lift 7.5t as standard and a HIAB where a machine cannot be moved to the bay by hand.