Crew sized to the job
One technician with a portable extraction machine — the standard kit for London flats, where a truck-mount hose cannot reach a fourth floor. Construction diversions, estate service roads and new blocks with booked lifts.
Newham · E16 · Upholstery cleaning
Professional Upholstery cleaning in Custom House, E16
Same-week slots · Fully insured · Local Custom House fitters · Fixed written pricesUpholstery cleaning for Custom House (E16) households — 3,330 of them, 50% in flats. From £65 fixed, one technician with a portable extraction machine — the standard kit for London flats, where a truck-mount hose cannot reach a fourth floor Insured cleaners, fabric-matched products, and air movers left running until the piece is touch-dry.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,429 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
E16
- Upholstery cleaning in Custom House E16 from £65, fixed in writing
- Most booked here: sofas and upholstered furniture
- Next-day availability in most postcodes; end-of-tenancy jobs prioritised around check-out dates.
- London Borough of Newham permits, ULEZ itemised, never hidden
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,429 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
- From, two-seat sofa
- £65From, two-seat sofa
- Custom House homes are flats
- 50%Custom House homes are flats
- Privately rented
- 24%Privately rented
- Households in Custom House
- 3,330Households in Custom House
Overview
Upholstery cleaning in Custom House E16, explained
Upholstery cleaning in Custom House E16 is a fixed-price visit for social-housing-led homes in Newham, most of them post-war. 3,330 households sit inside this E16 patch, 50% of them flats, so we quote on access near Custom House station and Victoria Dock rather than a London average.
How it works
How upholstery cleaning works in Custom House
Five steps, the same on every E16 job, so you know what happens before you commit. Custom House gives us council and housing-association blocks built from precast concrete and dense block, a median age of 33 in this neighbourhood shapes what gets ordered here is what we plan for here.
Step 1
Test first
A hidden seam is tested for colour-fastness and shrinkage before the machine is switched on.
Step 2
Dry soil out
Deep vacuum with an upholstery tool — most of what is in a London sofa is dry grit.
Step 3
Pre-treat the marks
Grease, food and body oils are treated individually and given dwell time.
Step 4
Extract
Hot-water extraction at controlled moisture, or a low-moisture pass on delicate fabrics.
Step 5
Groom and dry
Pile groomed straight and air movers left running so nobody sits on a damp cushion.
Why choose us
Why Custom House customers book us
Four things decide whether a E16 job goes well, and none of them are visible from a price list.
Booked around your day
Next-day availability in most postcodes; end-of-tenancy jobs prioritised around check-out dates. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.
Custom House walls, not generic walls
We expect precast concrete panels and dense blockwork; locally that also means often with surface conduit — the reality on the streets around Custom House station and Victoria Dock in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is in E16, drilling blind into a panel with reinforcement or a buried cable behind it — with 49% social-rented stock locally, block access is agreed with the estate office first.
Insured and documented
£5m public liability, WoolSafe-approved chemistry on natural fibres and COSHH sheets on the van for everything else.
Fixed prices
Upholstery cleaning prices in Custom House
Fixed prices for E16 and the rest of Newham. Seat count and fabric type set the price. Velvet, viscose and linen need the slower low-moisture method, which takes longer than extraction on a synthetic weave.
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Two-seat sofa | £65 | 45–60 min | Hot-water extraction with a hand tool, both faces of every cushion, plus the frame and skirt. |
| Three-seat sofa | £85 | 60–90 min | More surface and usually more soiling at the arms and headrest, where hair products and hands land. |
| Corner or L-shape sofa | £130 | 2 hrs | Priced per seat rather than per item, because a five-seat corner is genuinely two sofas' worth of fabric. |
| Armchair or dining chair (each) | £25 | 15–25 min | Booked alongside a sofa; on their own they are quoted against the £65 minimum visit. |
| Mattress clean and sanitise, double | £55 | 40 min | Extraction plus a dust-mite treatment, which is the reason most London flats book it at all. |
Two-seat sofa
£65 · 45–60 min
Hot-water extraction with a hand tool, both faces of every cushion, plus the frame and skirt.
Three-seat sofa
£85 · 60–90 min
More surface and usually more soiling at the arms and headrest, where hair products and hands land.
Corner or L-shape sofa
£130 · 2 hrs
Priced per seat rather than per item, because a five-seat corner is genuinely two sofas' worth of fabric.
Armchair or dining chair (each)
£25 · 15–25 min
Booked alongside a sofa; on their own they are quoted against the £65 minimum visit.
Mattress clean and sanitise, double
£55 · 40 min
Extraction plus a dust-mite treatment, which is the reason most London flats book it at all.
Prices include VAT with a £65 minimum charge per visit. Fabric is tested in a hidden area first: velvet, viscose and some linens cannot take wet extraction, and where that is the case we say so and quote a low-moisture method instead of risking the piece.
Scope
What's included in Custom House
The same scope across E16, whether the job is a single item or a full room.
Included in the price
- Fibre identification and a colour-fastness test before any water touches the piece — including upholstery cleaning
- Standard on Newham bookings: dry vacuum and pre-treatment of grease, food and body-oil marks, arranged with London Borough of Newham where the kerb needs it
- On E16 jobs: hot-water extraction or low-moisture clean, matched to the fabric, with 50% of homes here being flats, planned around the stair or the lift
- In Custom House: cushion faces, sides, arms, back panels and the frame, the way it is done on Custom House jobs
- Air movers left running so the piece is touch-dry in 2–4 hours, noted on the Custom House job sheet so the next visit starts from it
Not included
- Guaranteed removal of dye stains, ink, bleach marks or old pet urine that has reached the foam, outside the fixed price on Custom House bookings
- Leather restoration or re-colouring — we clean and condition, we do not re-dye, quoted separately if you need it arranged in E16
- Re-upholstery, foam replacement or structural repair, handled by London Borough of Newham or a specialist contractor instead
- Moving furniture between rooms or properties, and we will say so before the E16 visit rather than on the day
Reviews for Upholstery & Sofa Cleaning across the UK
4.5 ★ from 3,131 Trustpilot reviews★★★★★Trustpilot
I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention… Read in full →
★★★★★Trustpilot
Really good company . Came out and let themselves in to clean with minimum fuss as I couldn't get the day off work. Did a great job of the bedroom,bathroom and the carpet . My only criticism is you quoted to dust bedframe but when I checked underneath mattress it was still dusty . I… Read in full →
★★★★★Trustpilot
The team was very kind and respectful the whole cleaning and they did a wonderful job! They called and asked if they could come earlier because they finished their first job early, which was a nice surprise. When they arrived, they asked good questions and set expectations on what they were planning to clean. My… Read in full →
Read all 107 Upholstery & Sofa Cleaning reviews →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Where we work around Custom House E16
Upholstery cleaning across Newham and the E16 district, mapped below.
Also in this area
Other handyman work in Custom House
Same fitters, same E16 rounds, same fixed-price approach.
Carpet cleaning in Custom House
Hot-water extraction for wool, synthetic and sisal, booked in the same visit as the sofa.
End of tenancy cleaning in Custom House
The whole-property clean most upholstery work is booked alongside at move-out.
One-off deep cleaning in Custom House
Kitchen, bathrooms and every hard surface, top of the wardrobe to the skirting.
Furniture disposal in Custom House
Sofas, beds and wardrobes taken away and reused or recycled wherever they still can be.
Most booked alongside this in Custom House E16
Working in Custom House
Custom House E16 at a glance
Published figures for the neighbourhood that covers Custom House — the numbers that actually change a upholstery cleaning quote.
Walk Custom House from Custom House station and Victoria Dock outwards and the post-war pattern is obvious: 50% of the 3,330 households in E16 live in flats, 50% in houses.
Private renting sits at 24% and owner-occupation at 26%; the first group books upholstery cleaning at short notice, the second plans it.
Custom House substrates run to precast concrete panels and dense blockwork; locally that also means often with surface conduit — the reality on the streets around Custom House station and Victoria Dock. Nothing is drilled until the wall has been sounded, because in E16, drilling blind into a panel with reinforcement or a buried cable behind it — with 49% social-rented stock locally, block access is agreed with the estate office first is the mistake that costs a E16 customer twice.
Anyone who knows Custom House knows the pattern near Custom House station and Victoria Dock: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. We plan the E16 visit around it. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, construction diversions, estate service roads and new blocks with booked lifts — one reason one technician with a portable extraction machine — the standard kit for London flats, where a truck-mount hose cannot reach a fourth floor. Fitters travelling in use Custom House (Elizabeth line, DLR).
Area at a glance
Custom House E16 by the numbers
Who lives in Custom House and what they live in decides how upholstery cleaning is quoted and how long a visit takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.
9,552
Residents
Custom House neighbourhood, Census 2021
3,330
Households
Median age 32.9
Flats vs houses
Flats 50.3%Houses 49.6%
Residents by sex
Male48.2%
Female51.8%
Single-person households
26%
Privately rented
24.4%
- Median age
- 32.9
- Owner-occupied
- 26.2%
- Social rented
- 49%
- Postcode districts
- E16
- Nearest station
- Custom House
- Parking
- CPZ + ULEZ
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0301 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Common questions
Upholstery cleaning in Custom House E16 — your questions.
How much does upholstery cleaning cost in Custom House E16?
Two-seat sofa starts at £65 in Custom House on the streets near Custom House station and Victoria Dock, with 50% of Custom House homes being houses, and every job is quoted as a fixed written price before a fitter is booked. Seat count and fabric type set the price. Velvet, viscose and linen need the slower low-moisture method in Custom House, with 3,330 households on this patch, which takes longer than extraction on a synthetic weave.
Can you clean a corner sofa in a Custom House flat?
Yes — corner and L-shape sofas near Custom House station and Victoria Dock are priced per seat from £130, since a five-seat corner is genuinely two sofas' worth of fabric on the streets near Custom House station and Victoria Dock — and 50% of Custom House homes being houses, with a median age of 33 in this neighbourhood. With 50% of Custom House homes being flats, access through the doorway is checked before the appointment, not on the day on Newham bookings, with 3,330 households on this patch.
Is upholstery cleaning safe for velvet and delicate fabric in Custom House E16?
We test a hidden seam first. Velvet, viscose and some linens can't take wet extraction in Custom House, with Newham parking rules in play, so where that's the case we quote a low-moisture clean instead of risking the fabric.
Do you clean mattresses as well as sofas for a Newham move-out?
Yes — a double mattress clean and sanitise is £55 and is often booked alongside the sofa for a E16 tenancy check-out in this 50% flats neighbourhood, with 50% of homes here being flats — and 26% one-person households here, which most London Borough of Newham inventory clerks look at closely.
Are your fitters insured for work in E16?
£5m public liability, WoolSafe-approved chemistry on natural fibres and COSHH sheets on the van for everything else around Custom House (Elizabeth line, DLR), with 50% of homes here being flats. That paperwork is what most Newham letting agents and managing agents ask for before work starts in a leasehold flat on E16 jobs, with Newham parking rules in play.
What is not included in upholstery cleaning in Custom House?
Guaranteed removal of dye stains, ink, bleach marks or old pet urine that has reached the foam; Leather restoration or re-colouring — we clean and condition, we do not re-dye; Re-upholstery, foam replacement or structural repair; Moving furniture between rooms or properties on the streets near Custom House station and Victoria Dock, with 26% owner-occupation locally — and 49% social-rented stock nearby. Anything outside that scope is quoted separately so the Custom House E16 price you agree is the price you pay across E16, with 49% social-rented stock nearby.
Who books upholstery cleaning in Custom House E16 — tenants, landlords or owners?
All three. With 24% of Custom House privately rented and 26% owner-occupied, roughly half the E16 diary is agent- or landlord-instructed and invoiced separately from the person at the door in Custom House, with Custom House station and Victoria Dock a few streets away.
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Free quote · 1-hour reply
Get a fixed price for Upholstery & sofa cleaning in Custom House E16
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.