The E16 stock around Custom House station and Victoria Dock is post-war. ONS records 50% flats, 50% houses and 3,330 households in Custom House.
24% of households rent privately and 26% own, which is why patio and decking cleaning demand here peaks around tenancy changeovers and completion dates.
Custom House substrates run to often with surface conduit — and precast concrete panels and dense blockwork — which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces. Nothing is drilled until the wall has been sounded, because in E16, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map is the mistake that costs a E16 customer twice.
Two streets can behave very differently in Custom House: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. The quote reflects the street the job is actually on. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Construction diversions, estate service roads and new blocks with booked lifts. Nearest station is Custom House (Elizabeth line, DLR), and one technician for a standard garden patio or deck; two for a roof terrace or balcony where water has to be carried up by bowser and furniture moved through a lift or stairwell.