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Newham · E16 · Patio and decking cleaning

Professional Patio and decking cleaning in Custom House, E16

Same-week slots · Fully insured · Local Custom House fitters · Fixed written pricesCustom House E16 is a regular stop on our Newham round. Regeneration streets between the docks and Canning Town, transformed by the Elizabeth line, so patio and decking cleaning here is quoted on the street the job is on — from £4.50, in writing, with insured fitters, every fixing torqued, and the flat-pack packaging taken away.

E16
  • Patio and decking cleaning in Custom House E16 from £4.50, fixed in writing
  • Most booked here: safety fixings
  • Same-week across every borough, with weekend slots common through spring and early summer when garden and roof-terrace use picks up.
  • London Borough of Newham permits, ULEZ itemised, never hidden
Patio and decking cleaning in Custom House E16, Newham
Patio and decking cleaning in Custom House E16, Newham — photographed on a Hello Services job.
Patio and decking cleaning in Custom House E16, Newham
Hello Services crews work across Newham every week.
From, concrete flag patio, per m²
£4.50From, concrete flag patio, per m²
Custom House homes are flats
50%Custom House homes are flats
Privately rented
24%Privately rented
Households in Custom House
3,330Households in Custom House

Overview

Patio and decking cleaning in Custom House E16, explained

Patio and decking cleaning in Custom House E16 is a fixed-price visit for social-housing-led homes in Newham, most of them post-war. 3,330 households sit inside this E16 patch, 50% of them flats, so we quote on access near Custom House station and Victoria Dock rather than a London average.

How it works

How patio and decking cleaning works in Custom House

Five steps, the same on every E16 job, so you know what happens before you commit. Custom House gives us council and housing-association blocks built from precast concrete and dense block, and with 24% of homes here privately rented, it sets the booking date as often as the job does is what we plan for here.
  1. Step 1

    Tell us the surface and access

    Concrete, natural stone, softwood or composite, roughly the area, and whether there's an outside tap or the flat needs water carried up by bowser.

  2. Step 2

    Fixed written quote

    Priced per square metre for the surface you have, with oiling, re-staining or a bowser water supply shown as separate lines rather than bundled in.

  3. Step 3

    Clear and pre-treat

    Furniture and planters moved, deck board gaps cleared of leaf litter, and algae or lichen in shaded corners given a biocide soak before washing.

  4. Step 4

    Wash at the right pressure

    Concrete at full strength; natural stone, softwood and composite all stepped down to protect the surface, using a wide fan nozzle on composite specifically.

  5. Step 5

    Dry, treat and hand back

    Softwood decking is left to dry before any oiling; drainage outlets on roof terraces are checked clear; furniture is put back once the surface is dry underfoot.

Why choose us

Why Custom House customers book us

Local knowledge is not a slogan on this page — it is what stops a bracket coming out of a Custom House wall.

Custom House walls, not generic walls

We expect often with surface conduit — and precast concrete panels and dense blockwork — which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces in E16, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is in E16, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map.

Insured and documented

Wastewater containing detergent or biocide is contained and directed away from surface water drains during the clean, and drainage outlets on roof terraces and balconies are checked and cleared as part of the visit.

Crew sized to the job

One technician for a standard garden patio or deck; two for a roof terrace or balcony where water has to be carried up by bowser and furniture moved through a lift or stairwell. Construction diversions, estate service roads and new blocks with booked lifts.

Booked around your day

Same-week across every borough, with weekend slots common through spring and early summer when garden and roof-terrace use picks up. Custom House (Elizabeth line, DLR) is the nearest station, so a E16 visit rarely needs a whole morning set aside.

Fixed prices

Patio and decking cleaning prices in Custom House

Fixed prices for E16 and the rest of Newham. Surface material first — natural stone and composite decking cost more per square metre than concrete because both need a lower pressure that takes longer to cover the same area — then access, since a roof terrace with no outside tap needs water carried up rather than run from a hose.
Patio and decking cleaning price guide for Custom House E16
JobFromTypical timeWhat sets the price
Concrete flag patio, per m²£4.50By areaManufactured concrete flags take a standard rotary surface cleaner at full pressure without any risk to the finish.
York stone or sandstone patio, per m²£6.50By areaNatural stone is more porous and softer than concrete, so it's cleaned at a lower pressure with a specialist stone-safe cleaner rather than the standard detergent.
Softwood decking clean, per m²£5By areaSoftwood boards need the pressure kept low and the nozzle kept moving, since a static jet will fur the grain and shorten the board's life.
Composite decking clean, per m²£5.50By areaComposite boards need a wide fan nozzle and a lower bar pressure than timber, since a narrow jet can strip the capping layer that gives composite its colour and grip.
Decking oiling or re-staining after cleaning, per m²£4Added to visitSoftwood decking needs re-oiling once dry to stay weatherproof; this is priced as a separate pass because it can only start once the boards have fully dried out.
Roof terrace or balcony deck, per m²£7By areaNo mains tap on most roof terraces means water is carried up by bowser, and drainage outlets have to be checked and cleared as part of the visit, not just the deck surface.

Domestic prices are the total you pay; managing agents and landlords are invoiced plus VAT at 20%. Furniture moved off the patio or deck before cleaning and put back after, and clearing debris from drainage gaps between deck boards, are included. Where a bowser or extended hose run is needed for a flat with no outside tap, that's shown as its own line.

Scope

What's included in Custom House

The same scope across E16, whether the job is a single item or a full room.

Included in the price

  • Surface identified before we start — concrete, natural stone, softwood or composite — and the pressure and nozzle set for it, noted on the Custom House job sheet so the next visit starts from it
  • Standard on Newham bookings: algae, moss and lichen in shaded, north-facing corners treated with a biocide first rather than pressure-blasted alone, allowing for the 24% of E16 homes that are privately rented and need the landlord's sign-off
  • On E16 jobs: deck board gaps cleared of trapped leaves and debris so water drains through rather than pooling and rotting the joists, agreed on the doorstep in Custom House before anything is unpacked
  • In Custom House: furniture and planters moved before cleaning and repositioned afterwards, timed against the walk in from Custom House (Elizabeth line, DLR)
  • Wastewater and any cleaning product run-off directed away from surface water drains during the wash, checked on every E16 visit
  • Standard on Newham bookings: a drainage check on roof terraces and balconies to confirm outlets are clear once the clean is finished, with 3,330 households in this neighbourhood, it is the question we are asked most

Not included

  • Replacing rotten, cracked or delaminating deck boards — that's a repair job, quoted separately by our decking team, handled by London Borough of Newham or a specialist contractor instead
  • Repointing or re-bedding natural stone patio slabs that have come loose or sunk, and we will say so before the E16 visit rather than on the day
  • Deep oil or paint staining that has soaked into porous stone and may need professional poulticing rather than a surface wash, quoted separately if you need it arranged in E16
  • Structural work on raised decking or a roof terrace balustrade, which needs a qualified joiner or builder, which we refer on to the right trade in Custom House

Cleaning reviews from Greater London customers

4.5 ★ from 3,131 Trustpilot reviews
★★★★★Trustpilot
I asked Hello Services for a deep clean of the carpets of a house in London we were moving into. Loqman and his colleague arrived on time and were incredibly fast in firstly hoovering all to be worked on and then deep cleaning a total of seven sets of carpets across our first and second… Read in full →
Dan H · · View on Trustpilot
★★★★★Trustpilot
Thankyou to Nicole and Marius and colleagues for a superb clean of our family home. It was done under difficult circumstances with removal people still emptying the property of furniture and boxes around them as we were moving out after nearly 40 years. We were extremely happy with the end result and am sure that… Read in full →
Amanda de Silva, Harrow · · View on Trustpilot
★★★★★Trustpilot
Hello Services did a great job cleaning my new flat in Greenwich London before I move in. Professional, friendly and efficient. Thank you to Dara and a great team! Will be using you guys again for end of tenancy clean on current flat! Charlotte V.
charlotte valentine, Greenwich · · View on Trustpilot

Read all 23 Cleaning reviews from Greater London customers

4.5 out of 5 from 3,131 reviewsCheck on GoogleCheck on Trustpilot

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.

Working in Custom House

Custom House E16 at a glance

Published figures for the neighbourhood that covers Custom House — the numbers that actually change a patio and decking cleaning quote.

The E16 stock around Custom House station and Victoria Dock is post-war. ONS records 50% flats, 50% houses and 3,330 households in Custom House.

24% of households rent privately and 26% own, which is why patio and decking cleaning demand here peaks around tenancy changeovers and completion dates.

Custom House substrates run to often with surface conduit — and precast concrete panels and dense blockwork — which is what a 50% flat share across the ONS neighbourhood covering Custom House actually produces. Nothing is drilled until the wall has been sounded, because in E16, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Custom House (Elizabeth line, DLR) rather than assumed from a map is the mistake that costs a E16 customer twice.

Two streets can behave very differently in Custom House: regeneration streets between the docks and Canning Town, transformed by the Elizabeth line. The quote reflects the street the job is actually on. Custom House is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.

Construction diversions, estate service roads and new blocks with booked lifts. Nearest station is Custom House (Elizabeth line, DLR), and one technician for a standard garden patio or deck; two for a roof terrace or balcony where water has to be carried up by bowser and furniture moved through a lift or stairwell.

Area at a glance

Custom House E16 by the numbers

Who lives in Custom House and what they live in decides how patio and decking cleaning is quoted and how long a visit takes. These are the published Census 2021 figures for the Custom House neighbourhood itself — not Newham-wide averages, and not estimates.

9,552

Residents

Custom House neighbourhood, Census 2021

3,330

Households

Median age 32.9

Flats vs houses

Flats 50.3%Houses 49.6%

Residents by sex

Male48.2%
Female51.8%

Single-person households

26%

Privately rented

24.4%

Median age
32.9
Owner-occupied
26.2%
Social rented
49%
Postcode districts
E16
Nearest station
Custom House
Parking
CPZ + ULEZ

Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E16 district: 51.5103, 0.0301Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).

Common questions

Patio and decking cleaning in Custom House E16 — your questions.

  • How much does patio and decking cleaning cost in Custom House E16?

    50 in Custom House, and every job is quoted as a fixed written price before a fitter is booked on the Custom House rounds, with 50% of Custom House homes being houses. Surface material first — natural stone and composite decking cost more per square metre than concrete because both need a lower pressure that takes longer to cover the same area — then access, since a roof terrace with no outside tap needs water carried up rather than run from a hose on Newham bookings — and 26% owner-occupation locally, with 49% social-rented stock nearby.

  • Do you assemble IKEA and other flat-pack furniture in Custom House E16?

    Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions on the streets near Custom House station and Victoria Dock, with this being a short walk from Custom House (Elizabeth line, DLR). We are independent of every retailer; the names simply describe what we assemble in Custom House most weeks on Newham bookings, with 26% owner-occupation locally.

  • How long does flat-pack assembly take in Custom House?

    5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level in this 50% flats neighbourhood, with 24% of E16 homes being privately rented.

  • Will a built wardrobe fit through a Custom House doorway?

    That is exactly why we build in the room it will live in on the Custom House rounds. With 50% of Custom House homes being flats, narrow hallways and tight turns are the norm on E16 jobs, with 49% social-rented stock nearby — and 26% one-person households here, so anything that will not pass a doorway once assembled is built where it stands.

  • Who books patio and decking cleaning in Custom House E16 — tenants, landlords or owners?

    All three. With 24% of Custom House privately rented and 26% owner-occupied, roughly half the E16 diary is agent- or landlord-instructed and invoiced separately from the person at the door on Newham bookings — and this being London Borough of Newham territory, with 26% one-person households here.

  • How quickly can you reach Custom House from your Newham round?

    Custom House station and Victoria Dock is the marker we route to on Newham bookings, with Newham parking rules in play, and construction diversions, estate service roads and new blocks with booked lifts. A E16 slot added to an existing Newham round usually lands the same week rather than the next in Custom House, with 50% of homes here being flats.

  • Is same-day or evening patio and decking cleaning available in Newham?

    Same-week across every borough, with weekend slots common through spring and early summer when garden and roof-terrace use picks up on Newham bookings, with 26% owner-occupation locally. Custom House sits close to Custom House (Elizabeth line, DLR) in this 50% flats neighbourhood — and 26% one-person households here, with this being a short walk from Custom House (Elizabeth line, DLR), so we can usually add a E16 job to an existing Newham round at short notice.

Free quote · 1-hour reply

Get a fixed price for Patio and decking cleaning in Custom House E16

Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Custom House E16 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.

No deposit is taken until the price and slot are confirmed in writing.