Insured and documented
Wastewater containing detergent or biocide is contained and directed away from surface water drains during the clean, and drainage outlets on roof terraces and balconies are checked and cleared as part of the visit.
Newham · E13 · Patio and decking cleaning
Same-week slots · Fully insured · Local West Ham and Plaistow fitters · Fixed written pricesBooking patio and decking cleaning near The former Boleyn Ground site? Narrow terraced streets with permit bays; the A13 approach is a red route, and that is planned into the slot rather than discovered on the day. Prices start at £4.50 and are fixed before we travel. Units are built in the room they live in, then wall-anchored where they need it.


Overview
Booked mostly by social-housing-led households around West Ham, patio and decking cleaning here covers supply-free fitting from £4.50. With 55% of West Ham and Plaistow's 3,460 homes in flats, lift access and stair carries in E13 shape the slot length we hold.
How it works
Step 1
Concrete, natural stone, softwood or composite, roughly the area, and whether there's an outside tap or the flat needs water carried up by bowser.
Step 2
Priced per square metre for the surface you have, with oiling, re-staining or a bowser water supply shown as separate lines rather than bundled in.
Step 3
Furniture and planters moved, deck board gaps cleared of leaf litter, and algae or lichen in shaded corners given a biocide soak before washing.
Step 4
Concrete at full strength; natural stone, softwood and composite all stepped down to protect the surface, using a wide fan nozzle on composite specifically.
Step 5
Softwood decking is left to dry before any oiling; drainage outlets on roof terraces are checked clear; furniture is put back once the surface is dry underfoot.
Why choose us
Wastewater containing detergent or biocide is contained and directed away from surface water drains during the clean, and drainage outlets on roof terraces and balconies are checked and cleared as part of the visit.
One technician for a standard garden patio or deck; two for a roof terrace or balcony where water has to be carried up by bowser and furniture moved through a lift or stairwell. Narrow terraced streets with permit bays; the A13 approach is a red route.
Same-week across every borough, with weekend slots common through spring and early summer when garden and roof-terrace use picks up. West Ham (Jubilee, District, DLR, c2c) is the nearest station, so a E13 visit rarely needs a whole morning set aside.
We expect precast concrete panels and dense blockwork; locally that also means often with surface conduit, with 40% social-rented stock locally, block access is agreed with the estate office first in E13, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is West Ham and Plaistow gives us drilling blind into a panel with reinforcement or a buried cable behind it, where 29% owner-occupation means the same home is booked again rather than a new tenant each year.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Concrete flag patio, per m² | £4.50 | By area | Manufactured concrete flags take a standard rotary surface cleaner at full pressure without any risk to the finish. |
| York stone or sandstone patio, per m² | £6.50 | By area | Natural stone is more porous and softer than concrete, so it's cleaned at a lower pressure with a specialist stone-safe cleaner rather than the standard detergent. |
| Softwood decking clean, per m² | £5 | By area | Softwood boards need the pressure kept low and the nozzle kept moving, since a static jet will fur the grain and shorten the board's life. |
| Composite decking clean, per m² | £5.50 | By area | Composite boards need a wide fan nozzle and a lower bar pressure than timber, since a narrow jet can strip the capping layer that gives composite its colour and grip. |
| Decking oiling or re-staining after cleaning, per m² | £4 | Added to visit | Softwood decking needs re-oiling once dry to stay weatherproof; this is priced as a separate pass because it can only start once the boards have fully dried out. |
| Roof terrace or balcony deck, per m² | £7 | By area | No mains tap on most roof terraces means water is carried up by bowser, and drainage outlets have to be checked and cleared as part of the visit, not just the deck surface. |
Concrete flag patio, per m²
£4.50 · By area
Manufactured concrete flags take a standard rotary surface cleaner at full pressure without any risk to the finish.
York stone or sandstone patio, per m²
£6.50 · By area
Natural stone is more porous and softer than concrete, so it's cleaned at a lower pressure with a specialist stone-safe cleaner rather than the standard detergent.
Softwood decking clean, per m²
£5 · By area
Softwood boards need the pressure kept low and the nozzle kept moving, since a static jet will fur the grain and shorten the board's life.
Composite decking clean, per m²
£5.50 · By area
Composite boards need a wide fan nozzle and a lower bar pressure than timber, since a narrow jet can strip the capping layer that gives composite its colour and grip.
Decking oiling or re-staining after cleaning, per m²
£4 · Added to visit
Softwood decking needs re-oiling once dry to stay weatherproof; this is priced as a separate pass because it can only start once the boards have fully dried out.
Roof terrace or balcony deck, per m²
£7 · By area
No mains tap on most roof terraces means water is carried up by bowser, and drainage outlets have to be checked and cleared as part of the visit, not just the deck surface.
Domestic prices are the total you pay; managing agents and landlords are invoiced plus VAT at 20%. Furniture moved off the patio or deck before cleaning and put back after, and clearing debris from drainage gaps between deck boards, are included. Where a bowser or extended hose run is needed for a flat with no outside tap, that's shown as its own line.
Scope
I asked Hello Services for a deep clean of the carpets of a house in London we were moving into. Loqman and his colleague arrived on time and were incredibly fast in firstly hoovering all to be worked on and then deep cleaning a total of seven sets of carpets across our first and second… Read in full →
Thankyou to Nicole and Marius and colleagues for a superb clean of our family home. It was done under difficult circumstances with removal people still emptying the property of furniture and boxes around them as we were moving out after nearly 40 years. We were extremely happy with the end result and am sure that… Read in full →
Hello Services did a great job cleaning my new flat in Greenwich London before I move in. Professional, friendly and efficient. Thank you to Dara and a great team! Will be using you guys again for end of tenancy clean on current flat! Charlotte V.
Read all 23 Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Block paving, resin-bound and imprinted concrete driveways cleaned, resanded and sealed.
Front paths, side returns and communal walkways cleaned without disturbing loose flags.
The wider outdoor jet washing hub covering every hard surface we clean.
New garden furniture built and levelled on the patio or deck once it's clean.
Two crew and a Luton or tipper; three where everything has to be carried through a hallway.
A full top-to-bottom clean of the property once it has been emptied.
Cuttings, turf and soil taken to a licensed composting site rather than to landfill.
Working in West Ham and Plaistow
West Ham and Plaistow E13 is mainly Victorian and social-housing-led: 55% of homes here are flats and 45% are houses, across 3,460 households (ONS Census 2021).
Because 30% of West Ham and Plaistow is privately rented and 40% socially rented, a lot of E13 work is agreed with a landlord or managing agent rather than the person opening the door.
Expect precast concrete panels and dense blockwork; locally that also means often with surface conduit, with 40% social-rented stock locally, block access is agreed with the estate office first behind the plaster in E13. That is why fixings are picked in the room rather than off a van shelf, and why West Ham and Plaistow gives us drilling blind into a panel with reinforcement or a buried cable behind it, where 29% owner-occupation means the same home is booked again rather than a new tenant each year is the fault we are called back to undo.
Terraced streets and the memory of the Boleyn Ground, with fast links in every direction. That character decides the practical detail of patio and decking cleaning here far more than the borough boundary does. West Ham and Plaistow is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Narrow terraced streets with permit bays; the A13 approach is a red route. Nearest station is West Ham (Jubilee, District, DLR, c2c), and one technician for a standard garden patio or deck; two for a roof terrace or balcony where water has to be carried up by bowser and furniture moved through a lift or stairwell.
Area at a glance
Who lives in West Ham and Plaistow and what they live in decides how patio and decking cleaning is quoted and how long a visit takes. These are the published Census 2021 figures for the West Ham & Stratford Park neighbourhood itself — not Newham-wide averages, and not estimates.
10,096
Residents
West Ham & Stratford Park neighbourhood, Census 2021
3,460
Households
Median age 32.6
Flats vs houses
Residents by sex
Single-person households
25.4%
Privately rented
30.1%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood West Ham & Stratford Park (E02000733) — the published geography that covers West Ham and Plaistow, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the E13 district: 51.5279, 0.0267 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
50 in West Ham and Plaistow, with 30% of E13 homes being privately rented, and every job is quoted as a fixed written price before a fitter is booked in this 55% flats neighbourhood. Surface material first — natural stone and composite decking cost more per square metre than concrete because both need a lower pressure that takes longer to cover the same area — then access, since a roof terrace with no outside tap needs water carried up rather than run from a hose on Newham bookings — and Newham parking rules in play, with this being London Borough of Newham territory.
Yes — IKEA, Argos, Wayfair, Made and independent brands are all built to the manufacturer's instructions around West Ham (Jubilee, District, DLR, c2c), with 55% of homes here being flats. We are independent of every retailer; the names simply describe what we assemble in West Ham and Plaistow most weeks on E13 jobs, with Newham parking rules in play.
5–2 hours. Sliding-door and corner wardrobes take two to four times as long because the tracks have to be dead level on the streets near The former Boleyn Ground site, with Newham parking rules in play. On West Ham and Plaistow jobs we confirm it when the slot is booked, not on the day.
That is exactly why we build in the room it will live in for West Ham and Plaistow (E13) addresses. With 55% of West Ham and Plaistow homes being flats, narrow hallways and tight turns are the norm in West Ham and Plaistow — and 29% owner-occupation locally, with 55% of homes here being flats, so anything that will not pass a doorway once assembled is built where it stands.
Replacing rotten, cracked or delaminating deck boards — that's a repair job, quoted separately by our decking team; Repointing or re-bedding natural stone patio slabs that have come loose or sunk; Deep oil or paint staining that has soaked into porous stone and may need professional poulticing rather than a surface wash; Structural work on raised decking or a roof terrace balustrade on the streets near The former Boleyn Ground site, with 40% social-rented stock nearby — and Newham parking rules in play, which needs a qualified joiner or builder. Anything outside that scope is quoted separately so the West Ham and Plaistow E13 price you agree is the price you pay across E13, with 45% of West Ham and Plaistow homes being houses.
All three. With 30% of West Ham and Plaistow privately rented and 29% owner-occupied, roughly half the E13 diary is agent- or landlord-instructed and invoiced separately from the person at the door on the West Ham and Plaistow rounds — and 3,460 households on this patch, with 30% of E13 homes being privately rented.
The former Boleyn Ground site is the marker we route to across E13, with 30% of E13 homes being privately rented, and narrow terraced streets with permit bays; the A13 approach is a red route. A E13 slot added to an existing Newham round usually lands the same week rather than the next on this side of Newham, with this being a short walk from West Ham (Jubilee, District, DLR, c2c).
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. West Ham and Plaistow E13 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of newham.
No deposit is taken until the price and slot are confirmed in writing.