Census 2021 puts Richmond at 2,969 households with a median age of 40.1. The Georgian and early Victorian stock is renter-heavy, which is why 32% houses and 68% flats need different handling in TW9.
Owner-occupation runs at 51% in Richmond, so alongside the 43% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Expect dot-and-dab plasterboard over blockwork in TW9, with metal stud partitions between rooms — which is what a 68% flat share across the ONS neighbourhood covering Richmond actually produces behind the plaster in TW9. That is why fixings are picked in the room rather than off a van shelf, and why short screws that grip only the board and slowly lever it off the dabs on these streets — and with 36% one-person households in Richmond, one adult is usually the only pair of hands on site is the fault we are called back to undo.
Two streets can behave very differently in Richmond: the green, the riverside terrace and the park gates at the top of the hill. The quote reflects the street the job is actually on. Richmond is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ. Richmond (District, Overground, South Western) is the nearest station, and one technician and a van-mounted hot-water pressure washer for most driveways; two on larger block-paving jobs where re-sanding is included, since brushing sand in is a second task run alongside the wash.