Census 2021 puts Hendon at 14,613 households with a median age of 34.2. The inter-war stock is renter-heavy, which is why 42% houses and 58% flats need different handling in NW4.
Owner-occupation runs at 43% in Hendon, so alongside the 45% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Hendon substrates run to dot-and-dab plasterboard over blockwork in Hendon, with metal stud partitions between rooms — which is why London Borough of Barnet kerb rules get settled before the van is loaded. Nothing is drilled until the wall has been sounded, because in NW4, short screws that grip only the board and slowly lever it off the dabs — where 43% owner-occupation means the same home is booked again rather than a new tenant each year is the mistake that costs a NW4 customer twice.
Two streets can behave very differently in Hendon: university campus, Brent Street's shops and the RAF Museum on the old aerodrome. The quote reflects the street the job is actually on. Hendon is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, a41 and M1 approaches are fast and hard to load from; side streets have driveways — one reason one person and a car for boot-loads; two crew and a 3.5-tonne Luton for anything from a quarter-load upward. Fitters travelling in use Hendon Central (Northern).