Walk Richmond Hill and Ham from Ham House and the Richmond Hill view outwards and the Georgian and early Victorian pattern is obvious: 35% of the 2,156 households in TW10 live in flats, 65% in houses.
15% of households rent privately and 58% own, which is why rubbish removal demand here peaks around tenancy changeovers and completion dates.
Richmond Hill and Ham substrates run to solid London stock brick; locally that also means some of it dry-lined during a later refurbishment — which is what a 35% flat share across the ONS neighbourhood covering Richmond Hill and Ham actually produces. Nothing is drilled until the wall has been sounded, because in TW10, fixings landing in soft lime mortar joints instead of the brick body — with 26% social-rented stock locally, block access is agreed with the estate office first is the mistake that costs a TW10 customer twice.
Two streets can behave very differently in Richmond Hill and Ham: the protected view from the hill, Ham House and the riverside meadows below. The quote reflects the street the job is actually on. Richmond Hill and Ham is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: extremely steep hill, narrow riverside lanes at Ham and conservation-area limits. Richmond (District, Overground, South Western) is the nearest station, and two crew and a 3.5-tonne Luton as standard; heavy rubble loads run below the legal weight limit rather than filling the space.