Census 2021 puts Eltham at 13,732 households with a median age of 40. The mainly Victorian stock is owner-occupier-led, which is why 73% houses and 27% flats need different handling in SE9.
Private renting sits at 15% and owner-occupation at 64%; the first group books bulky waste collection at short notice, the second plans it.
Eltham substrates run to some of it dry-lined during a later refurbishment, over solid London stock brick — which is what a 27% flat share across the ONS neighbourhood covering Eltham actually produces. Nothing is drilled until the wall has been sounded, because in SE9, fixings landing in soft lime mortar joints instead of the brick body — which is why Royal Borough of Greenwich kerb rules get settled before the van is loaded is the mistake that costs a SE9 customer twice.
Two streets can behave very differently in Eltham: the medieval palace, Art Deco Eltham Palace and streets of 1930s semis. The quote reflects the street the job is actually on. Eltham is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: driveway parking on most streets; the high street has timed loading only. Eltham (Southeastern) is the nearest station, and one or two crew depending on the item — a sofa or mattress needs two people on a London staircase regardless of how light the piece is.