Census 2021 puts Purley at 7,502 households with a median age of 38.1. The inter-war stock is owner-occupier-led, which is why 56% houses and 44% flats need different handling in CR8.
Owner-occupation runs at 64% in Purley, so alongside the 26% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Purley substrates run to solid London stock brick in Purley, some of it dry-lined during a later refurbishment — which is why London Borough of Croydon kerb rules get settled before the van is loaded. Nothing is drilled until the wall has been sounded, because fixings landing in soft lime mortar joints instead of the brick body on these streets — where 64% owner-occupation means the same home is booked again rather than a new tenant each year is the mistake that costs a CR8 customer twice.
Two streets can behave very differently in Purley: a downland town at the foot of the Brighton Road hills, with big detached houses above. The quote reflects the street the job is actually on. Purley is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: steep hill roads with sharp turns; driveways on most residential streets. Purley (Southern) is the nearest station, and a two-person crew and a Luton for flats; three or four crew and two vans for houses with lofts, cellars or garages.