Forest Hill SE23 is mainly Victorian and mixed-tenure: 58% of homes here are flats and 42% are houses, across 6,684 households (ONS Census 2021).
With 27% private renting against 54% owner-occupied, most SE23 bookings land on a move-in day rather than a weekend.
Forest Hill substrates run to with metal stud partitions between rooms, over dot-and-dab plasterboard over blockwork, measured on the walk in from Forest Hill (Overground) rather than assumed from a map. Nothing is drilled until the wall has been sounded, because short screws that grip only the board and slowly lever it off the dabs, as the Forest Hill stock goes, which is what a 58% flat share across the ONS neighbourhood covering Forest Hill actually produces is the mistake that costs a SE23 customer twice.
The Horniman Museum, the hill views and a compact village centre. That character decides the practical detail of hoarder clearance here far more than the borough boundary does. Forest Hill is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: steep gradients, narrow hill roads and permit bays around the station. Forest Hill (Overground) is the nearest station, and two to four operatives depending on severity, with PPE for biohazard handling and a plain, unmarked vehicle available on request.