Census 2021 puts Thornton Heath at 12,862 households with a median age of 37. The mainly Victorian stock is mixed-tenure, which is why 62% houses and 38% flats need different handling in CR7.
Private renting sits at 31% and owner-occupation at 54%; the first group books restaurant and cafe clearance at short notice, the second plans it.
Thornton Heath substrates run to some of it dry-lined during a later refurbishment, over solid London stock brick — where 54% owner-occupation means the same home is booked again rather than a new tenant each year. Nothing is drilled until the wall has been sounded, because in CR7, fixings landing in soft lime mortar joints instead of the brick body — measured on the walk in from Thornton Heath (Southern) rather than assumed from a map is the mistake that costs a CR7 customer twice.
Two streets can behave very differently in Thornton Heath: a busy high street, the pond junction and Selhurst Park's match-day crowds. The quote reflects the street the job is actually on. Thornton Heath is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: match-day parking bans, high-street loading windows and narrow terraced streets. Thornton Heath (Southern) is the nearest station, and two to three operatives as standard, with a specialist F-gas engineer booked in for any unit holding refrigerant-charged equipment.
