Census 2021 puts Collier Row at 3,167 households with a median age of 38.9. The post-war stock is owner-occupier-led, which is why 88% houses and 12% flats need different handling in RM5.
Private renting sits at 14% and owner-occupation at 74%; the first group books building waste clearance at short notice, the second plans it.
Collier Row substrates run to solid London stock brick; locally that also means some of it dry-lined during a later refurbishment — and with 23% one-person households in Collier Row, one adult is usually the only pair of hands on site. Nothing is drilled until the wall has been sounded, because in RM5, fixings landing in soft lime mortar joints instead of the brick body — and wide suburban roads, driveways and easy kerbside loading is the mistake that costs a RM5 customer twice.
Two streets can behave very differently in Collier Row: a large residential suburb north of Romford with its own shopping parade. The quote reflects the street the job is actually on. Collier Row is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Wide suburban roads, driveways and easy kerbside loading. Nearest station is Romford (Elizabeth line), and two crew and a Luton on most strip-outs; three crew and a tipper where the load is rubble, hardcore or soil and weight rather than volume decides the run.