Walk Stratford from Queen Elizabeth Olympic Park outwards and the mainly Victorian pattern is obvious: 61% of the 10,391 households in E15 live in flats, 39% in houses.
Private renting sits at 37% and owner-occupation at 28%; the first group books mattress cleaning at short notice, the second plans it.
Walls are precast concrete panels and dense blockwork; locally that also means often with surface conduit — and with 37% of homes here privately rented, it sets the booking date as often as the job does, so the fixing that matters in Stratford is chosen on site — the usual failure here is in E15, drilling blind into a panel with reinforcement or a buried cable behind it — and with 28% one-person households in Stratford, one adult is usually the only pair of hands on site.
Two streets can behave very differently in Stratford: westfield, the Olympic Park and a skyline of new residential towers. The quote reflects the street the job is actually on. Stratford is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, every tower needs a booked goods lift and loading bay; estate roads are camera-controlled — one reason one technician with a portable extraction machine and air mover on a single household booking; two technicians on HMO, student accommodation and serviced-apartment rounds where six or more mattresses are cleaned in a day. Fitters travelling in use Stratford (Central, Jubilee, Elizabeth line, DLR).
