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Customer reviews

Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.

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4.85

average across 5,880 reviews

  • Trustpilot: 2,600
  • Google: 878
  • Left with us directly: 2,402
  • Left on this site: 0
5 star4,999
4 star881
3 star0
2 star0
1 star0

These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.

5,880 reviews · page 48 of 118

★★★★★Trustpilot
Waqas Rahul & Monica. Done a brilliant job to a very high standard. End of tenancy clean all white good, carpets, two bath rooms and hallway. Great job 👍🏻
Adam David Moore · · View on Trustpilot
★★★★★Google
Quick and efficient work done by friendly people.
Laura Mohr ·
★★★★★Google
The guy turned up on time and put the trampoline together very nicely.
Fatima Maani ·
★★★★★Trustpilot
Omar and his colleague did a fantastic job with cleaning the property. They worked none stop ensuring everywhere was cleaned. Would definitely recommend Omar, worth every penny.
Carol Linsley, Northumberland · · View on Trustpilot
★★★★★Verified customer
Very happy with the service
Anna R. ·
★★★★★Trustpilot
I was very impressed with the level of cleaning carried out at my house by Hello Services. The property looked like new and smelt nice and fresh. Customer service was very professional. I would highly recommend Hello services for any cleaning work done.
Evey · · View on Trustpilot
★★★★★Google
We booked these for a deep clean and they were great. Nihad and his team did a great job, we would highly recommend and will use them again
Jack Spragg, Derbyshire ·
★★★★★Verified customer
Omar and his colleague completed the job on 17.4 24 and their work ethic was brilliant. They have done a fantastic job and would recommend their service.
Carol L. ·
★★★★★Verified customer
The cleaning was completed up to a very high standard. It exceeded my expectations. I highly recommend Hello Services for any cleaning services.
Yvonne D. ·
★★★★★Trustpilot
Quick and reliable service. Easy to manage online quotes and expectations. Friendly staff. Great thorough job.
Charles Wycherley · · View on Trustpilot
★★★★★Verified customer
The team did a fantastic job on every part of the house, thank you team!
Julie F. ·
★★★★★Verified customer
Very friendly staff & excellent job done
Tim D. ·
★★★★★Verified customer
They were great!
Neil C. ·
★★★★Verified customer
A great end-of-tenancy job. The guys arrived exactly on time and obviously worked hard. There are still areas that need attention but the difference from before and after is super. I thought I’d asked for the sitting room blinds to be cleaned, which weren’t done, but maybe I wasn’t clear or misunderstood? Thank you anyway.
Patricia V. ·
★★★★Verified customer
Excellent service, just a little difficult to confirm instructions but all good.
Will W. ·
★★★★Verified customer
Over an hour was wasted prior to clean due to being unorganised as the cleaners was not aware. It was a deep clean and spent more time photographing my home to send to. Management to begin the work although the clean was done to a. Good standard on inspection multiple areas was not clean sufficiently eg Dusting and polishing Due to such a delay to begin with the Job. Seemed. Rushed and not completed too a good standard Staff was. Respectful Upon reflection I would use services again providing you can guarantee to do the job to the standard I am paying for
William L. ·
★★★★★Trustpilot
The service person was available at my premises ahead of appointment time and did a clean job. I was explained how he's planning to do & shift between the rooms which gave enough details for me to plan & move things without any hassle. The work was clean and didn't leave any smudge behind. Overall excellent work & very much satisfied.
Sriram Jagannathan · · View on Trustpilot
★★★★★Trustpilot
Dara and the team did a great job - cleaned thoroughly. They were there early and ensured all rubbish was carefully removed afterwards. Would recommend.
Peter Cook · · View on Trustpilot
★★★★★Trustpilot
Great experience with them, even when we needed to reschedule slightly! Hannah and her sister were so lovely and professional - did a great job for our end of tenancy clean
Aoife Clarke, Wales · · View on Trustpilot
★★★★★Trustpilot
People were really helpful and very skilled. Will definitely use their services again.
Dhairya · · View on Trustpilot
★★★★★Trustpilot
Good service. The workers well aware about their responsibility.
Mr Cyril Baby · · View on Trustpilot
★★★★★Trustpilot
Waqas, Rahul & Monica visited and thoroughly cleaned the entire 3 bedroom house, including conservatory, utility room and bathroom to an immaculate, like-new standard! Overjoyed with the service, and they were willing and happy to accommodate last minute changes to the cleaning job.
Customer · · View on Trustpilot
★★★★★Trustpilot
The cleaning was very thorough and I am very pleased with the end result.
Milan Mathew · · View on Trustpilot
★★★★★Trustpilot
Excellent. Our new property had been left in a terrible state, clearly it had not been cleaned for months. The two gentleman were punctual, friendly, and professional, and took pride to restore the property to a very decent standard, particularly given it's original state. We wouldn't hesitate to recommend them.
Marie Skerry, Edgbaston · · View on Trustpilot
★★★★★Trustpilot
Hello Services send us Omprakash and his buddy, what to say it was a super clean experience. They looked through the nook and corner and cleansed in detail. The home looks shiny and it’s a 100% recommend Company. Once again thanks to your team.
customer · · View on Trustpilot
★★★★★Verified customer
Hello fresh dealings and communications are great, Specially thanks to OmPrakash and his guy who made the home clean, which looks great and wonderful. The house look shiny and 100% recommendation for their team.
Sony, Hillingdon ·
★★★★★Trustpilot
They are very well organised with online quotes. Regular reminders, and the quality of the service was excellent
l Hall · · View on Trustpilot
★★★★★Verified customer
Punctual, friendly, professional, vrry difficult job completed to a high standard.
Marie S. ·
★★★★Trustpilot
The team did a great job of the end of tenancy cleaning. The house looks great. We would have given five stars if they hadn’t arrived late, giving the reason that you didn’t have a contact number prior to leaving.
Denise Smart, Gloucestershire · · View on Trustpilot
★★★★★Verified customer
Very well organised and the quality of service was excellent
Linda H. ·
★★★★Verified customer
Would’ve have given a 10 but they were late, the reason given was because they hadn’t been given a contract number priory to leaving
Denise S. ·
★★★★★Trustpilot
Very thorough and deep clean! The team arrived on time and provided a very professional service. The cleaners cleaned all the agreed areas and did not leave out a single nook or cranny. I was very impressed with the results and will definitely use the service again.
Jessica Martin-Dillon, Berkshire · · View on Trustpilot
★★★★★Verified customer
Great service from Sardaar and Shaheen. Very quick and efficient.
Howrah L. ·
★★★★★Verified customer
I needed a deep clean immediately on my mother’s bungalow and found Hello Services on Google Search. The service was amazing and I cannot fault it. I requested an appointment online and they gave me a complete price breakdown for the jobs I wanted done. When I received the Invoice it was easy to request to add jobs or remove jobs and then Hello Services sent me another detailed invoice with amendments and price breakdown. The lovely cleaners arrived and did the most fabulous job which was above and beyond my expectations. Payment was also straightforward, offering payment by bank transfer of the option to pay the cleaners cash on the day which is the option I went for. I would definitely use Hello Services again. Many Thanks Tina
Betty S. ·
★★★★Trustpilot
Waqas, Rahul and Monica did a great job and were very friendly and helpful!
Bronwyn Wild, Berkshire · · View on Trustpilot
★★★★★Verified customer
It was a thorough and deep clean of the property.
Jessica M. ·
★★★★★Verified customer
My oven looks like new. The cleaner had communicated that she was going to be late but she worked hard and had a pleasant manner.
Carole W. ·
★★★★★Verified customer
The whole process from booking the service to completion of job was smooth and perfect. The two cleaners arrived on time and left the house spotless within 2.5 hours. I was very pleased with the service.
Dimple M. ·
★★★★★Trustpilot
Cosmina and Gabriela turned up right on time to clean 4 bathrooms, 3 bedrooms, kitchen and dining room. They were friendly, quick and thorough. I couldn't believe it when they completed it all in 2.5 hours. My house is spotless and smells lovely. They brought their own equipment and products and got on with the work right away. This is the first time I've booked a cleaning service and what a great experience. I'll definitely be using them again and happy to recommend them to friends and family. The whole process of booking the service, gentle reminders and right through to the completion of the job is so easy and amazing. Thank you!!
Dimple Mahida, Harrow · · View on Trustpilot
★★★★Verified customer
The cleaning was completed to a satisfactory standard with the exception of my having to point out that they hadn’t cleaned the top of the fridge/freezer. The male cleaner immediately rectified this but with no acknowledgement or apology. When they arrived, they offered no ID and didn’t introduce themselves. Once I’d shown the male cleaner into the kitchen, his comment was “You haven’t paid”. As your company’s process is that a bank transfer payment can be made in advance of the work or a cash payment made before the work commences when the cleaners arrive, I don’t believe that’s an acceptable way for your employee to address the subject. It could’ve been better phrased e.g “I understand you’ve agreed to pay in cash and I need to take payment before we start the work”. He opened the fridge and said “It’s not empty”. I explained that my intention was to empty the fridge and freezer once they arrived to avoid having food out of the fridge/freezer any longer than necessary. He did, however offer to help me remove the contents, which he did.
Sheelagh M. ·
★★★★★Trustpilot
Iasmine and radu were absolutely incredible. Arrived on time worked solidly for the whole time and they were not only lovely people but incredibly professional. The standard of the deep clean was exceptional and I couldn’t recommend them enough. Thank you so very much. Worth every penny!!
Charlie Leanne Gryce · · View on Trustpilot
★★★★★Verified customer
Very impressed with the cleaning and end result of the team. Great service.
Matt F. ·
★★★★★Verified customer
Absolutely great service amazing result . I’m so happy and will definitely recommend and I will be using the services again . Thank you so much
Lucy B. ·
★★★★★Google
Brilliant service, workers were polite & hardworking. Thank you so much
Pauline Hau ·
★★★★★Trustpilot
Loqman team did an incredible job.
Toby M · · View on Trustpilot
★★★★★Verified customer
Excellent work done in a very professional way. Smile and Ali are perfect representatives of Hello Services and left my house totally cleaned up after building work. I intend to use your company again and cannot recommend it enough. Thank you
Fay H. ·
★★★★★Verified customer
Did a brilliant job and highly recommended
Nadine P. ·
★★★★★Google
Needed a moving truck at short notice. Hello van got back to my partner within a timely manner and the whole process was very smooth. Much appreciated!
Blessing Olufemi ·
★★★★★Trustpilot
Smile and Ali were absolutely brilliant. The service provided went beyond expectations
Mr Wilson · · View on Trustpilot
★★★★★Trustpilot
All cleaners did the work professionally.
WONG Sze Heng Stephy · · View on Trustpilot

What our customers say across the UK

4.5 ★ from 3,131 Trustpilot reviews
★★★★★Trustpilot
Genuinely blown away by the high standard of the end of tenancy clean. Given the price, I thought I would be sacrificing a certain level of quality, but wow, Sardar was incredible. Arrived on time with great communication, got to work immediately, and even though the kitchen was a much bigger job than you would… Read in full →
JiyuuJin · · View on Trustpilot
★★★★★Trustpilot
I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard… Read in full →
Eva, Cambridgeshire · · View on Trustpilot
★★★★★Trustpilot
I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention… Read in full →
Ali · · View on Trustpilot

Read all 4,674 What our customers say across the UK

4.5 out of 5 from 3,131 reviewsCheck on GoogleCheck on Trustpilot

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.