Customer reviews
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,431 reviews
- £1m public liability
- Licensed waste carrier CBDU300454
- Since 2019
4.85
average across 5,880 reviews
- Trustpilot: 2,600
- Google: 878
- Left with us directly: 2,402
- Left on this site: 0
5 star4,999
4 star881
3 star0
2 star0
1 star0
All areasGreater London462Surrey125West Midlands122Scotland88Hertfordshire67Kent66West Yorkshire64Berkshire62Cambridgeshire50Greater Manchester49Essex40Hampshire39East Sussex36Wales33Gloucestershire32Bristol28Oxfordshire27Nottinghamshire26Buckinghamshire23Bedfordshire19North Yorkshire19South Yorkshire17Leicestershire17Suffolk17Wiltshire16Derbyshire15Somerset12Lancashire12Cheshire12West Sussex11Tyne and Wear11Merseyside11Northamptonshire10Northumberland9Norfolk8Dorset7Lincolnshire6Devon5County Durham5East Yorkshire3Shropshire2Staffordshire2Worcestershire1Herefordshire1
These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.
5,880 reviews · page 41 of 118
★★★★★Verified customer
very friendly team who strive to do a good job, but partially let down by communication from head office, I stressed the carpets needed a deep clean, but arrived without one and had to return the following day to do it, it needed it and the whole place feels clean now
★★★★★Verified customer
Your staff were polite, courteous and open. They were able work independently and performed efficiently providing a great service. My only minor quibble was the cost for the time taken to clean the residence otherwise an excellent experience.
★★★★★Trustpilot
The people working for this company are lovely, understanding and had a great attitude. They worked with me, my way. I am autistic and ADHD,they helped me clear and sort my clutter. My house is a home again, my daughter and I are so grateful. They were punctual and worked non stop from the second they arrived, until the very last minute. I highly recommend Mr Zahir and Mr Moza and thank them for their dedication.
★★★★★Verified customer
Really great clean, just had to do a last min change to plans as the start time was asked ot be changed less then 24 hours before the appointment by the cleaning team. I understand it was due to unforeseen circumstances (car accident) but still a bit of a scramble.
★★★★★Verified customer
Quick and efficient clean. Polite and helpful communication
★★★★★Verified customer
Excellent service and really lovely people
★★★★★Verified customer
The team were great. I have a disability and they helped me clear through everything to get the house clean.
★★★★★Verified customer
Helpful and good service by all three cleaners
★★★★★Trustpilot
Great communication, amazing cleaning service.
★★★★★Verified customer
Quick and efficient cleaning to a high standard. Pity about the mix-up with the key.
★★★★★Trustpilot
I found this service really easy to use, the online system was simple to navigate, the speedy response and provision of the actual cleaning service. The two gentleman who attended my property were on time (always a bonus), very courteous and worked hard to complete the job, even on an extremely hot day! They asked me to look over what they’d done to ensure I was happy….I was! I would have no hesitation in using this service or recommending it to someone else. Thank you so much!
★★★★★Verified customer
Great clean throughout, there was just one shelf that was missed but we didn't spot that till much later in the day. Otherwise it was lovely to come in to a nice clean house 🥰
★★★★★Verified customer
I never very rarely give 10/10. They were early and very quick. The bathroom and kitchen was looking great. Steam cleaned carpets and washed down woodwork etc and hoovered all over. Pleased with the result.
★★★★★Verified customer
The service provided was wonderful. The only scare that we were given was last minute cancellation. However when we told the operator Michael that we need to do the cleaning asap he was helpful and found us a new team within hours.
★★★★★Verified customer
Very efficient service, able to accommodate at short notice
★★★★★Verified customer
Absolutely amazing and professional service would highly recommend
★★★★★Verified customer
The flat needed a Deep Clean which I made clear on the enquiry form and also sent a video ,the flat actually got a good clean maybe I could go as far as a very good clean . But this morning I had a call from a neighbor informing me all the lights where on in the flat luckily I was going to meet a decorator at the Property but the lights in the hall and lounge had been left on all night.
★★★★★Trustpilot
Very good company highly recommended they helped me out a lot thankyou I will be using regular Saya want beyond what she needed to do very good cleaner and finished work to a high standard thankyou saya
★★★★★Trustpilot
Team yamba were absolutely wonderful, did such a thorough job throughout the house. Would recommend them to anyone. Was really good value for money too.
★★★★★Verified customer
Excellent workers. Never stopped for a second. All 4 people were very hard workers. Would recommend and will use again.
★★★★★Verified customer
Excellent service by Yamba, thank you!
★★★★★Verified customer
Did a really good job
★★★★★Verified customer
Great service and very friendly- thank you.
★★★★★Trustpilot
Excellent cleaning services provided by Hello Services. The team on the day was great, worked very efficiently and carried out the job to a high standard. Thank you to Saya and her team for doing a fabulous job.
★★★★★Trustpilot
Wow! What a fantastic company! The person who looked after my place did an excellent job. I wouldn't hesitate to use them again.
★★★★★Verified customer
Arrived on time. Explained fully what they were going to do. Worked efficiently and with care. Took very few breaks. End result excellent. Many thanks.
★★★★★Verified customer
Excellent responsive, friendly, efficient and reliable service from the moment of enquiry to the end of the job. Fully deserving of 10/10.
★★★★★Verified customer
Hanna did a good job everything I asked She was double booked & was not able to come in the morning so came pm so we had to reorganise our schedule but I would recommend you
★★★★★Verified customer
Punctuality for appointment-10 Friendliness of staff - 10 Quality of work - 8 Tops of kitchen cupboards greasy and not attended to; Inside door frame of lounge door overlooked; Tiled surfaces clean but, residue still evident; One female cleaner not English speaking, so difficult to communicate when requested to redo part of the tiled wall in the bathroom. Overall, I am content with the service rendered but, just wanted to provide honest feedback to your company.
★★★★★Verified customer
Excellent clean delivered and good communication along the way.
★★★★★Verified customer
The team worked very hard and did a good job. Happily have them back again
★★★★★Trustpilot
We recently hired the home cleaning service, and we were thoroughly impressed with their professionalism from start to finish. Booking was made easy and any additional questions I had, it was easy for me to contact the office and have them answered. Adriana and the team was punctual, efficient, and respectful of our space. They paid attention to every detail, leaving our home spotless and fresh. We couldn’t be happier with the results!
★★★★★Verified customer
Efficient, did everything that was requested, enabled us to get our full bond back.
★★★★★Trustpilot
Prompt, courteous, efficient and very good at communicating and listening to your requests.
★★★★★Verified customer
Efficient, courteous, thorough service, consulted with me and responsive to my requests.
★★★★★Verified customer
Good communication. Jose was polite and cleaned the house thoroughly.
★★★★★Verified customer
Two female sisters, professional delightful
★★★★★Verified customer
Good friendly service
★★★★★Trustpilot
I had a professional end of tenancy cleaning. The cleaner was excellent to all difficult areas, fridge, freezer, oven, carpet cleaning. Only issue was the floor that looked not vacuumed in the end, but I guess it might have been a faulty vacuum. Feedback was given to the company who addressed it immediately. The overall communication with the company was excellent. I recommend.
★★★★★Verified customer
The team requested an earlier start but worked well around myself and the movers to complete the job. The house and additional items were clean and fresh. A job well done.
★★★★★Verified customer
My cleaners were polite and worked hard in fact they where amazing and did an excellent job very pleased
★★★★★Verified customer
Great job, thorough clean, very friendly people. Would recommend.
★★★★★Verified customer
The customer service was great from booking to end. Adriana and her colleague did an amazing job cleaning the house.
★★★★★Verified customer
Absolutely excellent job… prompt, efficient and polite
★★★★★Trustpilot
Dara and his team of three young ladies cleaned our tired 2 bedroom flat today. A wonderful result! They transformed it - every surface is spotless, oven looks like new, kitchen and shower room are immaculate. And Dara was so friendly, polite, efficient and thorough. He and his team went the extra mile and worked so hard in very hot and humid weather. Such pride in their work. Highly recommended!
★★★★★Verified customer
Worked very hard but sadly left more marks on bathroom ceiling than were there in first place
★★★★★Verified customer
Team were lovely, and cleaned the house to a high standard of professionalism. Would very happily use the same service again!
★★★★★Verified customer
Friendly and thorough service!
★★★★★Verified customer
Booked incorrect date, rang up and managed to rearrange a date that suited Team that turned up did a wonderful job
★★★★★Verified customer
Good value for money. Good communication from company. Thorough cleaning. Option of having extra specific tasks.
What our customers say across the UK
4.5 ★ from 3,131 Trustpilot reviews★★★★★Trustpilot
Genuinely blown away by the high standard of the end of tenancy clean. Given the price, I thought I would be sacrificing a certain level of quality, but wow, Sardar was incredible. Arrived on time with great communication, got to work immediately, and even though the kitchen was a much bigger job than you would… Read in full →
★★★★★Trustpilot
I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard… Read in full →
★★★★★Trustpilot
I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention… Read in full →
Read all 4,674 What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
