Customer reviews

The actual clean was fantastic! The 3 cleaners worked tirelessly and did an amazing job!! The downside is the booking process. On the website it offered a slot that wasn’t actually available. Customer service called me to rebook but on the day they had double booked the cleaning team so mine was pushed back. I also don’t think the booking process allows for you to be specific enough about the job being quoted for in terms of size of rooms or dirt/grime level which meant my cleaning team left late as not enough time had been allocated which is not down to them at all! However, to reiterate the actual clean was brilliant, very happy!

Yesterday Jose and another person came to do a deep clean of a kitchen that needed to be spotless for the house to be sold I was so impressed and I couldn’t believe the difference when it was done. Jose and team did an amazing job he was on time, very nice man to talk to would definitely use the service again and recommend to my family and friends. Thank you so much for all your hard work and great service 😊👍🏻

I recently hired Hello Services for a deep cleaning service for an end of tenancy and I couldn’t be more impressed! From start to finish, their communication was excellent—they kept me informed, answered all my questions, and made scheduling a breeze. I asked the cleaning team to pay attention to a few specific areas and I am so happy, that the team was able to do exactly as I asked. It is clear the team take pride in their work, and their professionalism truly stands out. If you’re looking for a reliable, thorough, and professional cleaning service, I highly recommend Hello Services . I’ll definitely be using them again!

No problem with the service delivery as such, the app crashed repeatedly at payment time but was easy enough to do on the website. The handyman was 1st class and assembled 2 wardrobes in an hour or so. For me the only issue was price, £220 to assemble to flat pack wardrobes is too much.

Highly recommend if you want it done without fusses. The quality of their end of tenancy cleaning is amazing. I had some problematic roommates so the kitchen was a mess. Hello service staffs were so pleasant to talk to, and they were able to clean up old stains that were there when we moved in - I thought those were wears. The communication was also very efficient and they reply fast. For reference, this is the service in Cambridge.

Absolutely amazing Team at Hellovans - they went above and beyond out expectations, from being super friendly and helpful, to amazing packing and managing to fit all our stuff in the 1 van with no damages, no hassle, no issues. I can't recommend this team enough!! Thank you to the team!!

End of tenancy house cleaning , the two guys which cleaned the house were amazing it was a big house 5 bedroom and a garage, I was so impressed with them I couldn't have asked for anything more , very polite thank you guys you did a amazing job 😀

Couldn't recommend more. Due to some cancellations from other companies, I needed a same day job. Spoke to Michael on the phone after a quick callback from my online enquiry and he was very helpful setting up a booking later that afternoon. Nader and his colleague Kalita arrived at the agreed time, came well-equipped and did an end of tenancy job in good time. I appreciated the text reminders which assured me the job was confirmed and going ahead. Standard was professional and delivery respectful, friendly and efficient. Result was cleaner & shinier than when I first moved in! So grateful for these guys.

Sultan and Adam are very helpful today for my tv Mounted is really hard but they work it out in a perfect way and I’m so happy with there job they do for me today and I will continue to used there services and highly recommend to others

Booked a oven clean (Sheffield) and they did an amazing job. I had tried to clean my oven two days before and got that mad with it I was thinking about buying a new oven. They did an absolutely amazing job on it. It looks brand new. I didn’t get the cleaners name but I called him an oven Angel. Really impressed well done and saved me buying a new oven

Mike and his team, based in the west country, did a fantastic job on my elderly parents in law flat. It was an end of tenancy clean and they were professional, courteous and meticulous in their work. Unfortunately, we were so tied up with other things, we didn't take photos, but Mike did. If you are lucky enough to have this team, they will do a good job for you.

Amazing service! We had a shed we have been meaning to build for several months now and hadn’t got round to it. When I called Hello Services Sulltan came round the next day and did an amazing job. Built the shed extremely quickly and was extremely friendly and professional. Cannot fault the service and will definitely be using Sulltan again for any other handyman needs

I have been looking for a good cleaner for a long time. I had a leaflet from Hello Services posted to me, a few days ago. I checked the reviews online; the customers were all very happy with the cleaners and so I contacted Hello Services. They were extremely helpful in organising a timetable and writing a list of items that needed daily cleaning. When the cleaners arrived, they were on time, kind, polite and very hardworking. Particularly, Anita she made sure the work was completed and that I was satisfied with the results. I use this team once a week and they have been very reliable. I highly recommend Hello Services cleaners, to anyone who may need a regular and organised cleaner. They have been very friendly and professional, and I am really happy with the service which I get.

At first I was worried about the quality of the service after reading some bad reviews but Ferraz team was very professional. They arrived earlier than the appointment time which is impressive. We had the house (3 bed 2 bath) deep clean. They took about 6 hrs and left the house clean. They walked us around the house at the end to check if we’re happy with it and everything was cleaned properly. I think part of it is a luck as well, it depends on which cleaning persons/ company you’re getting.

Ali and Ishmael were great, they got some stubborn stains out of a carpet and left the house looking better than it has in ages. My only complaint was that I booked them to be here at 9 and the day before they had to rearrange to be here in the early afternoon instead. This was still communicated well though and I'd recommend them

The very best clean and most professional team I’ve ever had. Thorough, I mean they even took the door off the oven to get to the grim, the dryer hose was caked with lint and dust and they left it without a spec of grim. I can’t say enough good things, you will not be sorry if you use Hello Services!

Accommodated me on a short notice on a weekend (literally within 4 hours). Cosmina and her team did a thorough job, especially with dirty oven, and left my newly moved in flat in a great condition. There were some minor things I discovered later but doesn’t take away from the proper job they did. I would definitely use them again.

We moved out of our flat and hired this company to clean it. They provided us a lady called Niza, she was amazing! She did an amazing job ( we owned a husky so u can imagine how much hair collects behind things) and the cost was really good for the amount of time and work 😊 highly recommend

The guys did a really excellent job with a flat that wasn't in the best state after we moved out, and were efficient and friendly. Would definitely recommend.

I booked a deep clean at the weekend and was able to get someone in the next day and they did an amazing job. The house was spotless when they finished, and they went over and above, even cleaning a small carpet I'd forgotten to tell them about. Thank you! I will be using them again.

I booked a deep clean, having moved into a flat that was in a poor, unhygienic state. Cosmina and her colleague arrived and were amazing. I am so pleased with the deep clean , they were both so lovely ,polite, and friendly. I can highly recommend them. The work these ladies did was outstanding 👏

Great end of tenancy clean. Cleaned to a very high standard, and all communication was kind and clear. Would recommend. Just be aware that the clean doesn't automatically include the kitchen, hallways or living room (which I didn't realise) - these are an extra charge and you have to book them in advance.

Really pleased with the deep clean. The two guys worked really hard to get the flat looking spic and span. I would definitely recommend.

I contracted Hello Services to clean my elderly father's flat, as due to his health he had neglected the cleaning, and the place looked abysmal. The team was very kind and accommodating, and my father returned from the hospital to a refreshed and clean home. You can count on Hello Services!

An excellent team did a really makeover on an old man’s home that I care for. He is so pleased with the results and has asked me to thank each and everyone for there amazing work. He loves his spic and span kitchen as he puts it. Highly recommend this team.

I had a one off deep clean in South Wales. I am renting my house and needed it before the tenants moved in. 2 women came to clear the property, they were friendly, informative and lovey. They did a fantastic job and the price was reasonable. Would recommend and use again.

I’m glad I paid for professional cleaning services for the end of tenancy, I was impressed of how the house looked like after, it was spotless, they did an amazing job, even my landlord was impressed what a fantastic job they did in 3 hours. I would definitely recommend

Ali & Ismael did a fantastic job for my end of tenancy clean. They arrived on time & got to work straight away. Everything was cleaned to a high standard & they went the extra mile also cleaning my oven spotless. Thank you so much gentlemen! Professional & thorough.

I would recommend hellovans to everyone for moving services. The whole process was very smooth, starting with very reasonable quote, responsive with emails and phone calls and rescheduling without any fees. On the day of moving, two lovely gentleman arrived before time and very professional throughout. Highly recommended.

Used this company for assembly of a pair of sliding mirrored IKEA doors on a cupboard. I normally enjoy my DIY and assemble things myself but these are very complex and tricky to put together, especially if you are on your own. The guys arrived on time, were friendly & polite, they assembled the doors and even fixed the cupboard to the wall in good time and end result looks amazing. Thank you Hellohandy!

We ordered two men with a van fro their Hello Vans site, we had a confirmation of the booking straight and the movers contacted us few hours after the booking. They arrived on time on the moving date. Amazing job was done. Really really helpful people.

Ali and Ismael in Bristol were outstanding for our end of tenancy clean. They were great at communicating to meet them and when they’d be finished and they did a superb job. They were efficient and very friendly. They took our house from a bad state to extremely clean and ready for the next tenants. Thank you again Ali and Ismael and I would definitely recommend them. Thanks! - Harry in Bristol

Thank you guys for your help… My landlord was satisfied with the clean Will use again….

Very pleased with the team that cleaned my flat today. All communication was excellent. I received a telephone call shortly after my online enquiry and confirmation email clarifying what was included within the service. Team were professional and am impressed with the quality of service received.

We used Hello Services to do an end-of-tenancy cleanup. They did an amazing job. The house was not just spotless but sparkling and we got our deposit back in full. A big thank you to the cleaning team who worked so hard that day.

We moved into a new flat that hadn’t been cleaned, so we hired hello services and they’ve made our home feel and look so much better! I am so happy with their service and would definitely use them again. Thank you so much!

Excellent service provided. I booked an end-of-tenancy clean with Hello Services and received my deposit back in full a week later. The agent was punctual, polite, and did a great job in my house. Would recommend and definitely use Hello Services again.

Fantastic service provided. The cleaning was very efficient and of high quality. They made sure I was satisfied prior to their departure. Good communication and very friendly, despite the challenging logistics upon entry to the flat due to heavy roadworks etc.

I booked a deep clean for my small 2 bed home after I had got behind on housework after an intense work project. There was an issue on start time but I was kept informed and reschedule worked ok. The quality of the cleaning was excellent and thorough and they cleaned areas I had struggled with. Overall I was delighted with the service which I felt was good value and efficient.

Amazing fast and efficient service. Text message to confirm, message to remind, phone call on arrival. She came with equipment- as with all firms depends who you get, for the carpet clean we got a nice lady who did the job.

I just had my house cleaned by Ingrid (LS12). Everything is now clean and sparkly, ready for getting photograph taken by the estate agent tomorrow. Very pleased with the service and will book in the oven cleaning again before we move!

The 2 men that came were amazing. They were professional, friendly and patient. I needed to move the place where the wardrobe was to go and they helped move some things around for me and gave me ideas. Super helpful.

The best decision I’ve ever made. Hello services did an absolutely amazing job cleaning one of my houses for rent. The tenants didn’t look after the place at all, and I was on a very tight schedule and had to get the house cleaned for the new arrivals, I heard about the work tidy shines have done for others and emailed them about the job straight away and they took care of everything in a very professional manor. Super happy with the result and I 100% recommend them to anyone wanting a clean! Thank you

We were stressed under so much pressure. We found hello Seevices end of of tenancy cleaning to be very reasonable price. Booked online and the cleaners did amazing job. They were 45 mins late but it’s sometimes expected.

The Service Quality was really great. The Tenancy end service which we used was really great. Value of money & top quality outcome. The team members who arrived to clean the apartment were very polite & very professional. Highly recommended if you planning to clean your apartment 😊😊 Thank you guys for your service. Hope to see you next time if we need it again

Fantastic outcome! I came home to a sparking home smelling fresh and looking brand new. This company was so easy to book with from start to finish. Everything explain well and staff from customer service answered all my questions. Don’t usually write reviews but this was defiantly worth it! I cannot thank you guys enough. Will be recommending to all my friends and family.

A very professional service overall. Good customer service and engagement. An excellent professional carpet and oven cleaning service provided on the day. The team arrived on time and worked tirelessly. The oven looked like new.

Great service - we had a full deep clean of the house after building works and it was very good value for money plus easy to get a quote and make the booking. They also dealt with an issue that some flooring had been missed and sent someone back the next day free of charge to rectify so I was impressed with the customer experience.

If I could give 6 stars, I would for the 2 man &van service. They were polite, punctual, extremely careful and friendly. Moving is stressful but certainly the loading transport unloading was seamless. Thank you

The movers handled my furniture with care and professionalism. They disassembled and assembled our wardrobe really quickly. And shout out to the young men who had to carry our very heavy cabinet up the stairs!