Customer reviews for cleaning

Incredible team of 3 came to clean down my mother's home to sell. They were on time, worked extremely hard and were sensitive to the situation - where my mother wasn't coping with home maintenance. I wish I'd got their names to thank them properly on here.

Excellent service from beginning to end! Competitively priced. Cleaning crew were punctual, paid attention to specific requests and executed the task in a timely manner. The house is sparkling again in time for the new tenants! Thank you for removing the stress of cleaning at an already stressful time. HIGHLY RECOMMEND and I will be using Hello Services again!

Very polite team, arrived on time and did a great job which resulted in me getting my full deposit back.

Really efficient, quick service and really clean afterwards

I was very happy with the work from Iwona and her team, they arrived promptly and worked very hard on a very hot day leaving my flat super clean at the check out of my student tenants thanks

Really happy with the service. They did a great job with our end of tenancy clean and left the house looking lovely. Friendly, efficient and thorough. Would definitely recommend!

⭐⭐⭐⭐⭐ 5/5– Outstanding Post‑Tenancy Deep Cleaning by Hello Service (Luton Team) I recently booked Hello Service for a full post‑tenancy deep cleaning, and I am genuinely blown away by the quality of their work. I want to give special appreciation to Mihaela & Laurentiu from the Luton Team, who delivered a level of professionalism, dedication, and perfection that is extremely rare to find. From the moment they arrived, they were polite, attentive, and genuinely interested in understanding our concerns. They asked detailed questions about the areas we were most worried about, created a clear plan, and executed it far beyond our expectations. 🔹 Impeccable Cleaning – Every Nook and Corner They cleaned every single corner of our flat with such precision that the entire place now looks brand new. Not just clean—new. 🔹 Carpets – Deep Washed & Perfectly Dried Our floor carpets were deep cleaned, dry washed, and restored beautifully. The difference is unbelievable. 🔹 Bathroom – Glass Doors Completely Restored The bathroom glass door, which had slime, limescale, and stubborn stains, is now crystal clear. It looks like it was just installed. 🔹 Kitchen – Spotless, Grease-Free, and Shining They transformed the entire kitchen: - Kitchen floor and shelves thoroughly cleaned - Gas stove shining like new - Exhaust and vents completely grease-free and oil-free - Oven, fridge, and washing machine cleaned inside and out until they looked brand new 🔹 Professionalism & Work Ethic Mihaela and Laurentiu are absolute gems of the Hello Service team. Their work ethic is exceptional—they worked tirelessly, with care and compassion, making sure every detail was perfect. They didn’t just meet our expectations; they went far beyond them. 🔹 Worth Every Penny Their service is worth every bit of money. The quality, professionalism, and dedication they bring is unmatched. I strongly recommend Hello Service Luton Team to anyone looking for post‑tenancy or deep cleaning services. 🔹 Confidence in Handing Over the Keys Thanks to their hard work, we now feel proud and confident handing over the keys to our landlord. The flat looks better than it did when we moved in. 🔹 Message to Hello Service Please recognise Mihaela & Laurentiu for their outstanding work. Their compassionate behaviour, attention to detail, and commitment to customer satisfaction make them the best in your team. They truly represent your company’s values at the highest level.

Jose and his partner were quick and tidy, they left the place very clean and I’d be happy to use the service again

This is the second deep clean by Hello Services & ZA Cleaning Team, and they did not disappoint. Cleaning was to a very high and excellent standard and the cleaning team were super proactive. The carpeted stairs and rugs were professionally cleaned and look fantastic. I would highly recommend this cleaning service and the cleaning team gave a service that was above and beyond. Five stars all the way. ⭐⭐⭐⭐⭐

The time slot I was given was 12 - 200pm, the cleaners arrived and started at 1230pm but did not finish until 730pm, which I was not expecting. Saying that the house was immaculate, not one part had been missed and although it took a lot longer than I expected it was worth it and worth every penny

I cannot recommend Cosmina and her team highly enough! They have done 5 to 6 deep cleans for me now, and I can say with absolute certainty that I will never use anyone else. They consistently go above and beyond. Their work ethic is absolutely unmatched—they are so hardworking, and every single time they visit, my home is left looking completely pristine and perfect. But what truly sets them apart is the energy they bring into your space. Cosmina and her team are so genuine, incredibly helpful, and exude such beautiful, good vibes. When they finish a clean, it’s not just that the space is physically spotless; the actual energetic vibe of my home feels amazing, clear, and totally uplifted. It is a joy to have such good people doing such incredible work. Thank you, Cosmina and team, for what you do. God bless you in abundance! ✨

Really good and friendly service, very happy with the result would strongly recommend

Ontime and very efficient would highly recommend

I booked a deep clean for my new house after it had been left in quite a state by the previous owner. The online booking process was easy and thorough in order to find out my specific needs for the appointment. The quote was immediate and itemised so I could see the break down of cost. On the day of the appointment, our cleaners unfortunately had a flat tire and so needed to arrive late, however their communication was excellent and everything was completed within a suitable time frame. Overall I was very pleased with the service, particularly the attention paid to cleaning the carpets.

Absolutely wonderful service! Team Ezekiel went above and beyond from start to finish. They were incredibly caring, kind, professional, and attentive to every detail. The quality of the cleaning was outstanding, and they clearly take great pride in their work. Everything was left beautifully clean and fresh. I really appreciated their effort and kindness, and I would highly recommend them to anyone looking for a reliable and excellent cleaning service!

Quick and easy to schedule a cleaning. Everything was very organized and clean looked fantastic! Thank you!

The ladies were quick and efficient, I'm very happy with the service!

Very very good! They cleaned everything top to bottom not had any issues at all! The only reason Im not giving 5 stars is because of the price, bit expensive

Team Ezekiel did an end of tenancy clean. They were excellent. They were very efficient and my home was spotless.

We are over the moon with our one-off deep clean, the team (led by Mo, i think he said his name was!) turned up early and were done within 4 hours, we can't believe how much they got done in that time. They went absolutely above and beyond and cleaned inside cabinets/the fridge even though they were fairly full (we weren't expecting it!), took out our bins, cleaned the microwave - our oven also looks good as new. So impressed with the job and will definitely be using the service again!

Really pleased with the service this company provided. The clean was great as was communication with the team. Would recommend.

Great Job very fast very nice people highly recommended

Ingrid and her partner did an amazing job cleaning our bathrooms as well as our oven. Would definitely be requesting for them to return in the future. They were in time and the whole job was done so swiftly. They brought all the required cleaning equipment and cleaning supplies which was great as well.

Find the company online with some very good reviews so started to try out on my end of tenacy cleaning. Turn up way before what I expected which turn out it was very good. good cleaning thoughtout and I would highly recommend this company. the only downside was there was no parking, I don't have a driveway, so they told me I have to pay for the parking, but then with what I was paying for, I don't expected that as the parking was only £4.80 which clearly its a big sum for them. this isn't a complaint, maybe I was prepare for it.

Very good cleaning company. They focused on the really problematic areas of the house i.e kitchen oven and bathroom cupboards etc. I think perhaps due to that reason there were some other areas less focused on i.e bathroom mirror and 2 radiators but overall happy with the service.

Ingrid ls12 Fantastic service. They really went above and above and beyond. We had some nasty pet smells in our house and they got rid of all of them. Our windows were filthy and new they look brand new. Thanks again guys for all your help

Zach and Sami and their team did a great job in quite difficult circumstances (overrunning ongoing building works). I hope to hire them again once the rest of the work is finished!

Amazing cleaning work

Adriana & Constantine both did an amazing job, carried out a full house deep clean as we just moved in. Here from 08:00 to 16:00, and worked non stop to get everything done. Again, really happy with the service.

Excellent service and a beautifully clean flat!!

Ingrid LS12 did such an amazing job, the house smells amazing, oven and fridge never been so clean and everything exactly as I asked! Thank you!

Great cleaning very friendly people would definitely reccomend.

I was going to leave a 3 star score, but one of the cleaners (there were three of them), who appeared to be the boss, went above and beyond in the kitchen. One of the three was.. lets say a little rushed. I have lots of expensive technical devices and screens on my work desk, all of which, without exception were strewn about the desk with no effort to return them to 'roughly thier original location. I am disabled and it takes me a while to re-arrange such items, and upon moving them, the desk was not cleaned properly. But.. as a deep clean experience, only the lounge let them down so a solid 3.5 star and I would recommend Hello Services.

Jose and Rose did a great job with my deep clean. Everything was pristine and the carpet clean came out really well. Thank you!

I ordered an end-of-tenancy cleaning from the company, initially because I didn't need to guess how much I'm going to pay. Their website was clear, with great pricing for different jobs and it was really helpful. They did not disappoint. The communication was great, Olu's team was quick and professional, I can only say good things about the whole experience. Unfortunately I don't have photos to add as we don't live there and handed the keys back to the agency, but they did an excellent job.

Booked last minute and 2 lovely ladies arrived the next morning, they did a great job and the kitchen looked like new. Will definitely use again

It was very easy to book a one-time deep cleaning with Hello Services. The service was good, and the cleaners who came were very nice and friendly. I would definitely use the service again. My only recommendation would be for the cleaners to have a better vacuum cleaner. As the house is carpeted, a vacuum with stronger suction would be needed to clean the carpets more thoroughly since the option chosen was for deep cleaning.

The guys did a brilliant job. Was very easy to book job. Great communication throughout. Very hard working and thorough workers. Paid great attention to detail. Definitely would hire again and I am passing on this companies details to my friends and family. Thanks again!

Very good service from the team

Detailed quotation. Friendly and efficient staff.

House was so clean after!

Came a little late but did inform me and keep me updated clean the house well Took there time to do through job not rushed it Overall very pleased Ian G

Super happy with the quality of professional cleaning. Highly recommend!

Awesome service. Adrianna was totally gifted and blessed by the cleaning gods. Thank you so much, will definitely recommend

Professional post tenancy cleaning service provided by Mike and Victoria who are friendly. Communication with the customer service team was good and efficient throughout.

As a repeat customer using Hello Services for the third time, I am once again very impressed! We recently booked an end-of-tenancy clean and our service provider was Mr. Alex. He arrived right on time, worked with great sincerity and cleaned all the bathrooms and the kitchen to a top-notch standard. He put in genuine effort, treating the place as if it were his own house. On top of that, his professional attitude made the whole experience wonderful. My husband and I are extremely pleased with his work. Best wishes to Alex and the team at Hello Services. Thank you!

We had a team of two come round to complete an end of tenancy clean. They did a fantastic and thorough job, working around furnitures and the last few boxes and suitcases we had in the flat and being very considerate while I worked from home during the clean. Would definitely recommend the service!

I hired hello services for a deep house cleaning. The crew MIA and Dimitri arrived on time, asked to see the house, asked if there is anything I would like to mention to them, they started on time. Overall they were very thorough, took their time to make sure that everything was clean as needed. First time I had such a clean house and I have hired many companies in the past. Great service will hire them again! Thank you

Professional service took just about a hour to clean what I thought my dirty oven.

I’m delighted by the work done by this exceptionally thorough and professional team. I booked a deep clean for my house. The team were able to turn up within 24 hours of my booking. From first making contact to the finished result, everything was quick, helpful and efficient. Everything looks sparkling and I’ve fallen back in love with my house. Outstanding! I will definitely use this service again.