Customer reviews for cleaning

After a shaky start, with cleaners being over an hour late with little update or communication the team arrived and completed a great job. My landlord was there to inspect the property upon completion of the clean and was happy with the job done and couldn’t find any issues.

I am not well and now in a wheelchair. I have never used cleaning help before but cannot do what I used to do. Teodora and David were great.They came on time,were professional and worked so hard to really make me feel good about my home once more. I will definitely use again.Thankyou

Gyuven Daiy and his Team did a first class clean, it was absolutely brilliant I can not recommend them enough. A big thank you to Gyuven and his Team and to Hello Services for all their help in putting the right package together that suited my needs. Thank You

Both the cleaners were very well mannered,worked extremely hard and with honestly

Communication was excellent. Staff were friendly. Cleaning was of a good standard .

After a shaky start, with cleaners being over an hour late, the team did a great job. Landlord was very happy with the job too. The team were also very friendly.

The 2 cleaners that came were thorough & excellent & worked SO hard as job was due to have 4 cleaners… the other 2 didn’t arrive !!!

Easy to book, and good value. The two men that came were punctual, friendly and hard working. My house was beautifully clean and fresh smelling. I will definitely be using hello services again

The couple were friendly and polite and did an excellent cleaning job

The team that came to do the deep clean were very good at the job they did. Additionally they had great customer approach.

The two guys that came were punctual, friendly and did a great job with the cleaning. Will definitely use them again.

Fazal and his team were absolutely remarkable, hard working and committed to the job. It’s been a month and my home still feels clean!! I really recommend them!

Very pleased with the cleaning service of this company

The cleaning team did a great job !

The cleaning was good and areas I specifically asked for were dealt with well. We had wanted some walls cleaned, but felt that hadn't really been offered on your drop down menu.

There was a breakdown in the morning which meant my cleaning would be delayed. I can’t remember his name but the man who came out to make sure the job got done did a brilliant job. It was apparent to me how much detail he took in the cleaning and wanted to make sure I was fully satisfied by the service. I think he also took the bus both ways with all the supplies to make sure the job could get done that day like agreed. A big thank you to him for getting the job done to such a high standard.

Friendly, polite, professional - great service - left appliances spotless! Would recommend this to everyone

The 3 cleaners clearly worked really hard and did an excellent really thorough job

The cleaners did a good job

Great service. Michael has been extremely helpful, and if we will need any cleaning services in the area, my company will be sure to use Hello Services. Thank you again.

Fasal and his team did a great job with deep clean service in readiness for house going on the market.On time,hardworking and efficient.Would definitely recommend.

The guys that came to my house for an end of tenancy clean worked non-stop from 830 to 5pm. They were polite and respectful. They took care of my furniture when cleaning it to ensure the velvet wasn’t damaged. Would 100% recommend.

Mike was great. He kept us informed throughout the day and the results of the deep clean were better than I had hoped for. Will definitely use and recommend this service again.

Very easy to book the service, including oven and garage cleaning. Calendar-based booking, no waiting for callback with (lack of!) availability - easy to set up. The cleaning was done quickly, in just 3 hours, all looking great. Wish I had photos to show but I had already left the house and returned the keys, but rest assured our end of tenancy cleaning result was that it was spotless!

Very straightforward booking of the end of tenancy cleaning. Two workers came and did the whole thing to a high standard, including the garage, within just 3 hours. Great service, and very convenient.

The two young men who cleaned my cooker were polite and professional. The finished result was brilliant and they left the kitchen spotlessly clean. I would certainly recommend this company. Thank you

I wasn't there to see the end result, but the landlord was happy and that's the main thing. Good job, well done!

Hello Services did a great job cleaning at the end of tenancy. The staff were friendly and helpful.The booking system was easy and I had regular updates. Would recommend and will be using again.

Excellent service, very thorough cleaning. Polite and friendly staff. Thank you.

The overall performance was good. The first impression after the cleaning was clean and shiny. However, it seemed that the cleaners had overlooked some minor parts. For instance, the kitchen fan extractor, fridge, oven, washing machine were thoroughly cleaned but the microwave oven left much to be desired. As there were still stains on the upper part of the oven's compartment. In addition, the bed rooms, toilets and bathrooms have been done very well but the inside of the bathroom drain covers were uncleaned. Hope the cleaners can work more comprehensively next time.

I provided a high score due to Sarai's professional, warm nature. She was efficient, hard-working and did everything with a smile. My home, smelt of lemons and I was pleasantly impressed by her work. She arrived early, and was accommodating. Her services will be used again;as I want to ensure my place remains in tact, clean and smells good. I am so glad she was assigned to provide services for my home, I have told so many family, friends, colleagues etc about her good work. She did everything with a smile and gave me reassurance; checking if I was okay due to my health, she went above and beyond her duty. Thank you Hello Services-110%!!!!

Once the cleaners had finished, they wanted to immediately leave. I barely have time to check their jobs and they are already waiting at the door - can’t wait to leave. The window frames are not properly cleaned and I asked for a re-wipe. But the re-wipe were not thorough. I had to clean them because they could not wait to leave afterwards.

Responsive customer service team. Fast & efficient cleaning.

They were professional, easy and helpful to work with. They advised me on the work required and the estimated time to complete it. They even managed to do a very tough oil stain from kitchen cabinet tops. This was impossible for me to clean. Would be happy to recommend them anytime.

Fazal and Shafeeq did an amazing job doing an end of tenancy cleaning in my flat. They were extremely efficient and accommodating.

General performance was good but it seemed that there were some minor parts overlooked. For instance, the standing shower cabin had been cleaned thoroughly but the inside of the shower drain cover was uncleaned or there were still stains on the upper part of the mircowave oven's compartment.

Very fast and great job with deep clean

Very thorough and effective clean, thank you

Professional, reliable and quick - this is the second time I have used their services. Not only the quality of the cleaning is high, but the communication with customer service from booking to the day is prompt and very polite. Very satisfied.

I had requested for a long list of cleaning services as part of a deep clean for the entire home. The day before I was told that there was no team available but Michael pushed to find a team for me. The team that arrived on the day did a really good job considering it was just two of them for the whole house. Thank you so much!

Excellent cleaners, great job

Livingstone and yamba arrived on time. Did an absolutely 💯 brilliant job of my flat. Will definitely call again. Nice guys to have around and a very polite team. Thanks guys

I called Hello Services Ltd first, before calling sixteen other companies trying to get a cost-effective (good value for money) cleaning service. Not every cleaning service provided the after builders deep cleaning service requirement that I needed. In fact five or six of the cleaning companies I called recommended Hello Services Ltd. My husband was extremely impressed with the cleaning service provided with the service being of a paramount standard and without any hiccups in last-minutes changes, prompt refunding, and no jargons attached.

Saleem, Jerry, and Michael did an amazing job for my end of Tenancy Cleaning at my property in Edinburgh. They are arrived on time with a smile, and were very punctual. The three of them, did a meticulous job giving high attention to details, especially for appliances, and carpets. When cleaning was done, I addressed few minor missed corners, and they were very pleased to re-clean it. I highly recommend this company.

Had one of the best experience using Hello Services. The team Adam and Sam arrived on time. Really thorough deep cleaning. Will be hiring them again.

Amazing Service carried out by kind and professional cleaners. They arrived on time and were very helpful in moving my furniture around and were very thorough with the deep clean. I can only say I will be using them again!

Adam and team from Hello Services did a great deep clean today at my property.

Plenty of communication, arrived on time and the standard of cleaning was excellent.

Timely, efficient. Excellent standard of cleaning. Friendly staff.

Omar and his colleague did a great job cleaning our flat for the end of our tenancy. They did the whole flat in 3.5 hours and left it spotless. They were really nice as well - thanks so much!