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Packing guide · 7 min read

What an unpacking service actually does

An unpack puts contents away room by room — beds made, kitchen loaded, wardrobes hung — and takes the empty boxes and paper away the same day. Unpack-only starts at £150 for two packers over three to five hours; booked with the pack it is about 45% on top of the packing price. Most London households buy the kitchen and bedrooms and unpack the rest themselves.

Published 2026-08-24 · Updated 2026-08-18

Written by Sarbaz Hassan, Founder · Reviewed

The Hello Services team of movers lined up in front of a fleet of branded removals vans

The guide

Unpacking Services in London: What Actually Happens on Move-In Day in full

What an unpack includes

The point of an unpack is not emptying cartons, it is putting a home back into use the same evening. Crews work to your instruction on where things live, and default to sensible placement where you have no preference.

  • Beds assembled and made up for the first night
  • Kitchen unpacked into cupboards you choose, appliances sited
  • Wardrobe boxes hung straight onto rails, then collected
  • Bathrooms and everyday items out and usable
  • All packing paper, boxes and covers removed the same day

The order a crew works in

Beds first, always. If nothing else goes right, the household can sleep. Kitchen second, because it is the room that decides whether you can eat at home on night one, then bathrooms, then living space, then everything that can wait until a weekend.

Boxes are opened in the room they were labelled for, which is why the labelling discipline at the packing end matters as much as the wrapping.

What it costs, and how to buy less of it

Unpack-only in London starts at £150 for two packers over three to five hours. Combined with a full pack it adds about 45% to the packing figure, and it is the same crew both ends, which is why they know where everything is.

You do not have to buy the whole thing. A kitchen-and-bedrooms unpack gets a household functioning on night one and typically costs less than half of a full unpack.

Want the box count and the price in writing first?

Send photos or a two-minute video walk-round and a fixed packing quote comes back the same working day.

Box collection and the waste nobody plans for

A three-bed move produces roughly seventy flattened cartons and a bin bag of paper, which is more than a London kerbside collection will take and more than most flats have room to store.

Empty cartons are removed on the day as part of an unpack. If you packed yourself or skipped the unpack, a post-move collection is £45 anywhere in London and wardrobe cartons are collected either way as they are on loan.

When an unpack is worth it

It earns its price where time is the constraint rather than money: a completion day with work the next morning, a family with young children, a downsizer who cannot lift, or a rental where the new tenancy and the checkout at the old flat overlap by hours.

The people, the prices, the record

Who packs your home and what it costs

Packing in London is done by our own uniformed packers, not a marketplace subcontractor. Below are photographs from real jobs, the named services at the prices we quote from, and our public review record.
  • Two Hello Services packers wrapping and boxing the contents of a kitchen during a house move

    Two Hello Services packers wrapping and boxing the contents of a kitchen during a house move

  • Hello Services packing crew in branded uniform loading labelled cartons onto a trolley

    Hello Services packing crew in branded uniform loading labelled cartons onto a trolley

  • The Hello Services moving and packing team standing with their van before a London job

    The Hello Services moving and packing team standing with their van before a London job

Photographs of Hello Services packers on customer jobs, from our own media library.

The packing services by name

  • Packer, hourly rate£30/hr

    Min. 2 hrs · materials at cost

  • Two packers, hourly rate£55/hr

    Halves the day on a family home

  • Studio / 1-bed full packfrom £180

    Fixed · typically 4–6 hrs, one packer

  • 2-bed full packfrom £280

    Fixed · two packers, half day

  • 3-bed full packfrom £420

    Fixed · two packers, full day

  • Fragile-only pack (kitchen & glassware)from £120

    China, glass, art and mirrors

  • Unpacking at the new address£30/hr

    Boxes flattened and taken away

  • Materials pack — 2-bed homefrom £68

    Boxes, tape, paper and bubble wrap at cost

  • Room-by-room labelling and a numbered inventory
  • Double-wall cartons, tissue paper and bubble wrap
  • Empty cartons collected free after the move

Full packing price list

Google rating
3.9 out of 5
Reviews on Google
1,429 read them

Questions

Quick answers from this guide

From £150 for an unpack-only booking with two packers over three to five hours. Added to a full pack it is around 45% on top of the packing price, and it includes taking every empty box and all the paper away.

Get a fixed quote for your pack

Bedrooms, what you want packed, your postcode and the date — materials and labelling are already included.

Reviews for professional packing across the UK

4.5 ★ from 3,131 Trustpilot reviews
★★★★Trustpilot
The drivers were very friendly and helpful. But they arrived at our place without any of the boxes we had previously paid for and were not aware we had contracted them. The office was helpful to find a solution but the whole process was delayed in 2 hours and in the end we didnt get… Read in full →
Ana · · View on Trustpilot
★★★★★Trustpilot
Wanted a one off deep clean. The team were extremely thorough and I could not find anything that missed. Cleaned to a high standard and were very patient with us as I had to hold up their work while I moved boxes around due the my house move.
Hamid · · View on Trustpilot
★★★★★Trustpilot
Booked them for one Bed Flat move from Hammersmith to Epsom. They packed all my stuff and loaded in less than 2 hours. I was also able to travel in the van to the destination. Thanks to Alan and his colleague. Forgot his name.
Hans bijwan · · View on Trustpilot

Read all 31 professional packing reviews

4.5 out of 5 from 3,131 reviewsCheck on GoogleCheck on Trustpilot

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.