14,482 households sit inside the UB3 neighbourhood covering Hayes. The build is inter-war, the tenure profile mixed-tenure, and 34% of those homes are flats.
With 33% private renting against 45% owner-occupied, most UB3 bookings land on a move-in day rather than a weekend.
Hayes substrates run to solid London stock brick; locally that also means some of it dry-lined during a later refurbishment, measured on the walk in from Hayes & Harlington (Elizabeth line) rather than assumed from a map. Nothing is drilled until the wall has been sounded, because fixings landing in soft lime mortar joints instead of the brick body, as the Hayes stock goes, and with 33% of homes here privately rented, it sets the booking date as often as the job does is the mistake that costs a UB3 customer twice.
Hayes is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it. What shapes the job more is the neighbourhood itself — the old EMI works, the canal and a town centre transformed by the Elizabeth line — which is why a UB3 quote is not a Hillingdon average.
On access, new blocks need booked lifts and bays; older streets have driveways and canal bridges — one reason two crew travel with the load for a dedicated van; part loads are consolidated at our depot and delivered by the driver running that route. Fitters travelling in use Hayes & Harlington (Elizabeth line).