Insured and documented
Goods-in-transit and public liability cover apply to every booking. Crews are DBS-checked where a managed building requires it before the lift slot is confirmed.
Richmond upon Thames · TW9 · Movers near you
Same-week slots · Fully insured · Local Kew fitters · Fixed written pricesWe provide movers near you in Kew TW9 for houses and flats around Kew Gardens. From £58, quoted in writing before the visit, with two movers as standard, three where a Victorian stair turn, a heavy item or a tight completion-day schedule makes the extra pair of hands worth the hourly cost Communal stairwells and lift interiors are protected before the crew starts carrying.


Overview
Booked mostly by owner-occupier-led households around Kew Gardens, movers near you here covers supply-free fitting from £58. With 41% of Kew's 4,163 homes in flats, lift access and stair carries in TW9 shape the slot length we hold.
How it works
Step 1
Studio through to a family house, plus whether either end has stairs, a lift or a permit-only street.
Step 2
The crew booked is one already working that borough, so parking rules, lift booking processes and common stairwell widths are already known rather than learned on the day.
Step 3
Small moves are usually quoted as a fixed job; larger or uncertain moves run on the hourly crew rate, both shown with any permit or ULEZ cost as its own line.
Step 4
A two-hour window is standard, sent the evening before; a narrower one-hour window can be booked for a fixed date.
Step 5
Furniture placed room by room at the new address and a final walk-through before the crew leaves.
Why choose us
Goods-in-transit and public liability cover apply to every booking. Crews are DBS-checked where a managed building requires it before the lift slot is confirmed.
Two movers as standard, three where a Victorian stair turn, a heavy item or a tight completion-day schedule makes the extra pair of hands worth the hourly cost. Narrow streets with permit bays, level crossings and conservation-area frontages.
Same-week local slots are the norm; a narrow one-hour arrival window or a weekend completion date is best booked a few days ahead so the right crew can be held. Kew Gardens (District, Overground) is the nearest station, so a TW9 visit rarely needs a whole morning set aside.
We expect solid London stock brick; locally that also means some of it dry-lined during a later refurbishment, which is why London Borough of Richmond upon Thames kerb rules get settled before the van is loaded in TW9, and we carry the anchors, through-fixings and long bits that match. The mistake we spend most time undoing here is fixings landing in soft lime mortar joints instead of the brick body, as the Kew stock goes, which is what a 41% flat share across the ONS neighbourhood covering Kew actually produces.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Local crew, two movers, per hour | £58 | Min. 2 hrs | The base rate for a two-person crew already working your borough, which cuts the empty-mileage cost a crew from further out would otherwise pass on. |
| Local crew, three movers, per hour | £82 | Min. 2 hrs | A third mover is worth booking wherever a Victorian half-turn stair or a heavy item makes a two-person carry slow rather than dangerous. |
| Studio or one-bed, fixed local rate | £220 | 3–4 hrs | A same-borough crew already knows the building and the parking, so a studio move is quoted as a fixed job rather than an open-ended hourly clock. |
| Two-bed flat, fixed local rate | £360 | 4–6 hrs | Includes a booked lift slot or stairwell carry where the block needs one, arranged by the crew before arrival. |
| Arrival-window guarantee, narrow slot | £25 | One-off | Standard bookings arrive within a two-hour window; a one-hour window costs more because it commits a specific crew rather than the next available one. |
| Parking bay suspension arranged locally | At cost | 3–10 working days' notice | A local crew already knows which streets in the borough need one and books it through the same council process rather than discovering the need on the day. |
Local crew, two movers, per hour
£58 · Min. 2 hrs
The base rate for a two-person crew already working your borough, which cuts the empty-mileage cost a crew from further out would otherwise pass on.
Local crew, three movers, per hour
£82 · Min. 2 hrs
A third mover is worth booking wherever a Victorian half-turn stair or a heavy item makes a two-person carry slow rather than dangerous.
Studio or one-bed, fixed local rate
£220 · 3–4 hrs
A same-borough crew already knows the building and the parking, so a studio move is quoted as a fixed job rather than an open-ended hourly clock.
Two-bed flat, fixed local rate
£360 · 4–6 hrs
Includes a booked lift slot or stairwell carry where the block needs one, arranged by the crew before arrival.
Arrival-window guarantee, narrow slot
£25 · One-off
Standard bookings arrive within a two-hour window; a one-hour window costs more because it commits a specific crew rather than the next available one.
Parking bay suspension arranged locally
At cost · 3–10 working days' notice
A local crew already knows which streets in the borough need one and books it through the same council process rather than discovering the need on the day.
Domestic prices are the total you pay; landlord and letting-agent invoices are plus VAT at 20%. Crew size, the fixed-rate option and any arrival-window guarantee are shown as separate lines. Where a bay suspension, permit, ULEZ or the Congestion Charge applies it is itemised in the written quote before the crew is confirmed.
Scope
My daughter and her friend employed hello services to move the contents of their flat in Stevenage to their new flat in London. They arrived a little early to ensure they were ready to start at 9am The flat was at the top of the three story block of flats and the three of them… Read in full →
I asked Hello Services for a deep clean of the carpets of a house in London we were moving into. Loqman and his colleague arrived on time and were incredibly fast in firstly hoovering all to be worked on and then deep cleaning a total of seven sets of carpets across our first and second… Read in full →
Thankyou to Nicole and Marius and colleagues for a superb clean of our family home. It was done under difficult circumstances with removal people still emptying the property of furniture and boxes around them as we were moving out after nearly 40 years. We were extremely happy with the end result and am sure that… Read in full →
Read all 36 reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
Coverage
Also in this area
Per-job pricing for a single load, a sofa or a small flat move.
Van and driver by the hour, sized to small van, LWB or Luton with tail-lift.
Whole-property moves quoted as one fixed price from a video survey.
Desks, IT and storage moved out of hours with a fixed reinstatement date.
Standard crews are two people with a 3.5-tonne Luton; bigger clears run two vans or return the same day rather than overfilling.
Flats and apartments cleared with stair, lift and parking access planned in advance.
Working in Kew
In Kew (TW9) the split is 41% flats to 59% houses over 4,163 households, and the stock is mainly Edwardian.
Because 30% of Kew is privately rented and 6% socially rented, a lot of TW9 work is agreed with a landlord or managing agent rather than the person opening the door.
Expect solid London stock brick; locally that also means some of it dry-lined during a later refurbishment, which is why London Borough of Richmond upon Thames kerb rules get settled before the van is loaded behind the plaster in TW9. That is why fixings are picked in the room rather than off a van shelf, and why fixings landing in soft lime mortar joints instead of the brick body, as the Kew stock goes, which is what a 41% flat share across the ONS neighbourhood covering Kew actually produces is the fault we are called back to undo.
The botanic gardens, the green and Edwardian family streets around them. That character decides the practical detail of movers near you here far more than the borough boundary does. Kew is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, narrow streets with permit bays, level crossings and conservation-area frontages — one reason two movers as standard, three where a Victorian stair turn, a heavy item or a tight completion-day schedule makes the extra pair of hands worth the hourly cost. Fitters travelling in use Kew Gardens (District, Overground).
Area at a glance
Who lives in Kew and what they live in decides how movers near you is quoted and how long a visit takes. These are the published Census 2021 figures for the Kew Gardens neighbourhood itself — not Richmond upon Thames-wide averages, and not estimates.
9,714
Residents
Kew Gardens neighbourhood, Census 2021
4,163
Households
Median age 42.9
Flats vs houses
Residents by sex
Single-person households
30%
Privately rented
30%
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Kew Gardens (E02000785) — the published geography that covers Kew, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the TW9 district: 51.4696, -0.2924 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Local crew, two movers, per hour starts at £58 in Kew on Richmond upon Thames bookings — and 30% of TW9 homes being privately rented, with this being London Borough of Richmond upon Thames territory, and every job is quoted as a fixed written price before a fitter is booked. Crew size and whether the job suits a fixed local rate or the open hourly rate in Kew, with a median age of 43 in this neighbourhood. Same-borough matching keeps the driving time — and therefore the cost — down against a crew sent from outside the area on this side of Richmond upon Thames, with Richmond upon Thames parking rules in play.
We send a crew already working Kew's streets rather than the closest depot on a map around Kew Gardens (District, Overground) — and this being a short walk from Kew Gardens (District, Overground), with 30% one-person households here, which is why a two-person crew starts at £58 an hour with no empty-mileage cost built in for a driver crossing London to reach Kew Gardens.
Yes. London Borough of Richmond upon Thames controls most bays across Kew and a crew who already works the borough books a suspension through the same process where one is genuinely needed, typically three to ten working days ahead in this 41% flats neighbourhood — and this being a short walk from Kew Gardens (District, Overground), with this being London Borough of Richmond upon Thames territory.
For TW9 bookings, yes. With 41% of homes here being flats, booking the lift slot with the building before the crew arrives is standard, avoiding the wait a crew unfamiliar with the block's process would otherwise lose on Richmond upon Thames bookings — and 64% owner-occupation locally, with 41% of homes here being flats. It works the same way on every Kew (TW9) booking.
Yes — 59% of homes here are houses in this 41% flats neighbourhood — and this being London Borough of Richmond upon Thames territory, with 6% social-rented stock nearby, and a same-borough crew is matched the same way whether the move is a narrow Victorian terrace stairwell or a two-storey semi with side access. With 41% of homes in Kew being flats, we plan the route up front.
Yes, for £25 extra. It commits a specific crew to your address rather than the next available one in this 41% flats neighbourhood, with 30% one-person households here — and 6% social-rented stock nearby, which is worth it on a completion day with a hard deadline. Near Kew Gardens that usually means an earlier start so the van can be unloaded once.
Kew Gardens is the marker we route to around Kew Gardens (District, Overground), with this being a short walk from Kew Gardens (District, Overground), and narrow streets with permit bays, level crossings and conservation-area frontages. A TW9 slot added to an existing Richmond upon Thames round usually lands the same week rather than the next in Kew, with 64% owner-occupation locally.
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Free quote · 1-hour reply
Two ways to go: price it yourself on the quote page, or pick a slot on the live booking calendar. Kew TW9 jobs are confirmed in writing before anyone travels, and the same crew covers the rest of richmond upon thames.
No deposit is taken until the price and slot are confirmed in writing.